Brightree Launches First Patient App for HME

Patient Hub extends the reach of post-acute providers with secure, automated patient engagement platform

ATLANTA – Oct. 16, 2018 – Brightree®, the leading provider of cloud-based software to help post-acute care companies improve business performance and patient outcomes, announced today from Medtrade the release of its new Patient Hub to personalize the patient experience and increase revenue for home medical equipment (HME) providers.

Patient Hub is a patient engagement app that automates and simplifies how HME providers connect with their patients. It eliminates the need for multiple web portals and consolidates all patient interactions into one secure platform. By improving ease of engagement and automation, Patient Hub empowers care, frees up resources and creates opportunities to accelerate cash flow.

The Patient Hub app allows providers to automate simple, repetitive processes such as sending out appointment reminders and requests for insurance updates, or delivering order status and tracking updates. Patients can initiate and complete tasks as well, including updating account information, reordering supplies and making payments. They can also use their smart device to take and upload a picture of their insurance card or an item they want to order, and even troubleshoot broken equipment with their HME provider. All these interactions are fully integrated back into Brightree.

“We’re excited to use the Patient Hub app to alert patients to their insurance-related denials, as opposed to it falling into a work queue that may not get touched for many days,” said Seth Weinstein, business analytics manager at Medical Service Company in Cleveland. “By automating the communication to the patient, we’re making it easy for them to participate in the process. And because the issue can be easily fixed and potentially resolved that same day, we can see that valuable cash flow much sooner.”

“This new solution allows our customers to connect with their patients in a new, engaging and personalized way,” said Steve Rogers, Brightree vice president of product management.

For more information or to request a demo, please visit Brightree’s booth #2108 at Medtrade, visit www.brightree.com/patienthub, or call 1.888.598.7797.

 

For media:
Mary York, 678.781.7217, mary@williammills.com
Alena Roberts, 678.781.7232, alena@williammills.com

Brightree Launches BrightreeCARE App for Home Health and Hospice Aides

App enables aides to document care visits from aides’ mobile devices

ATLANTA – Oct. 4, 2018 – Brightree®, the leading provider of cloud-based software to help post-acute care companies improve business performance and patient outcomes, announced today the release of its new BrightreeCARE app.

BrightreeCARE, free on the Apple App Store and Google Play store, enables home health and hospice aides to easily document their visits on their smart device, without having to carry additional equipment.

“The BrightreeCARE app has made our staff more mobile, flexible and efficient – plus significantly improved our patients’ satisfaction rates,” said Tarrah Lowry-Schreiner, CEO of Sangre de Cristo Hospice and Palliative Care in Colorado. “Our aides are able to easily maneuver in a patient’s location without being tied down to an iPad or other larger device. Their phone can easily be placed in their pocket to give the patient the care indicated on their Care Plan.”

“Our staff is also thankful for the instant updates when visits are changed or added to their schedule, just by glancing at their BrightreeCARE app,” Lowry-Schreiner said.

“This powerful app is comprehensive, easy-to-use and tailored to the individual aides’ needs,” said Bob Dean, vice president and general manager of Brightree’s Home Health, Hospice & Private Duty business. “Supporting a bring your own device strategy, the application helps agencies incorporate aides into the EMR making them more productive and compliant to the patient’s care plan.”

Availability

All Brightree customers can download and use the BrightreeCARE app today. Aides can also experience the app with a hands-on demo at the National Association of Home Care & Hospice (NAHC) in Grapevine, Texas, October 7–10, 2018

 

For media:
Mary York, 678.781.7217, mary@williammills.com
Alena Roberts, 678.781.7232, alena@williammills.com

Brightree Panel to Explore Patient-Centric Interoperability

Post-acute care experts focus on empowering clinicians for better business and patient outcomes

ATLANTA – Oct. 3, 2018 – Brightree, the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, announced today that it will lead an expert panel examining strategies for innovation with a focus on interoperability. This panel will take place at the Home Healthcare and Hospice Information Technology Conference (H3IT) in Grapevine, TX on Oct. 6 at 11:30 a.m. CST, which is being co-located and held in partnership with the 2018 Annual Meeting and Exposition of the National Association for Home Care and Hospice (NAHC).

Panelists include:

  • Nick Knowlton, VP of Strategic Initiatives of Brightree and CommonWell Health Alliance co-founder
  • Tarrah Lowry-Schreiner, CEO of Sangre de Cristo Hospice & Palliative Care
  • Paul Pisano, CEO of Interim Healthcare, Hartford County
  • Deborah Wesley, RN, BN, MSN, MHA, VP of Clinical Services of Addison County Home Health & Hospice

“Because Brightree specializes in post-acute care and places a heavy emphasis on interoperability, our team is eager to demonstrate to the attendees how interoperability improves treatment and drives success for both patients and medical care providers,” said Nick Knowlton, Vice President of Strategic Initiatives of Brightree. “Interoperability is all about turning a patient’s experience into a smooth, seamless transition of care helping to improve referral sources and most importantly, patient outcomes.”

To better educate home health and hospice providers on the importance of interoperable technology, Brightree’s upcoming panel, “Patient-Centric Interoperability: A Post-Acute Perspective,” will examine how agencies are currently implementing growth strategies and leveraging interoperability to improve agency efficiencies and patient care coordination. Through an expert panel of providers and industry leaders, the audience will learn strategies to support alignment with referral sources. They will also learn how interoperability can help acquire and retain patients, as well as what tools to help prepare for future government interoperability mandates.

 

For media:
Mary York, 678.781.7217, mary@williammills.com
Alena Roberts, 678.781.7232, alena@williammills.com

Let Your Data Speak

In the August/September issue of HME Business, Brightree’s Sunil Krishnan talks about ways that advanced KPIs and analytics can help HME providers increase their profitability, improve the bottom line, generate more revenue and improve operations.

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4 Ways to Leverage Modern Business Systems

In this August HomeCare Magazine article, Brightree’s Executive Vice President of HME, Rob Boeye, shares four ways that agencies can leverage modern technology in order to increase growth and profitability, such as optimizing inventory management and tracking key performance indicators.

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Exhibitors See Opportunity for Interaction

In this August HME News article, Brightree’s Rob Boeye is featured giving his thoughts surrounding the upcoming Medtrade show in October. He discusses the benefits of the show, as well as what attendees can expect.

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Patient Collections: Fine-tune Where Needed

Brightree’s patient collections expert Jennifer Leon shares three ways that providers can maintain a card on file policy, and continue to create an ideal billing experience. She shares ways to ensure long-term success by holding staff accountable, training, monitoring progress and creating an open channel of communication.

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Efficiency at Heart of Connected Care

In this HMENews article, Brightree VP of Strategic Initiatives, Nick Knowlton, answers questions about the connected ecosystem and what this means for HME providers going forward, including the importance of automation and manual processes, and the impact it can have on improving patient care.

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Beyond Compliance: EVV Can Boost Care Quality and Outcomes

In this Becker’s Hospital Review article, Brightree VP & General Manager Bob Dean discusses the ways using electronic visit verification (EVV) benefits home health and hospice agencies – beyond just compliance. While the basic purpose of EVV is to mitigate fraud, it can also optimize care delivery, increase communication and improve efficiency.

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Patient Collections: Train, Then Communicate

In this HMENews article, Brightree VP Jennifer Leon shares a critical step in implementing a ‘card on file’ payment method – communicating the policy. She shares three key ways to ensure successful communication, and a successful transition to a new ‘card on file’ policy.

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Enter the New Age of Interoperability

This July 2018 HMENews article explores the three main reasons why achieving interoperability will support HME providers’ survival in modern healthcare, and the ways in which interoperable technologies are impacting the future of healthcare.

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Patient Collections: Lock it down like Fort Knox

In this HMENews article, Brightree VP Jennifer Leon shares four simple steps when implementing a “card on file” program – selecting a vendor, updating internal processes, setting equipment standards and training staff.

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Brightree Announces eReferral Integration with athenahealth

New cloud-based solution simplifies the referral process, improving efficiencies and reducing manual processes for home medical equipment providers

ATLANTA—June 14, 2018– Brightree, the leading provider of cloud-based software helping post-acute care companies improve business performance and patient outcomes, announced the release of a new solution that allows home medical equipment (HME) providers to digitally receive orders from more than 62,000 providers using athenaClinicals within the athenahealth network, the same way doctors have long referred patients to other specialists.

Before eReferral Management, physician and HME staff had to manually send, receive and process referrals and related documents via faxing and phone calls. Now, any office that uses athenahealth, a leading provider of network-enabled services for hospital and ambulatory clients nationwide, can refer patients to an HME provider the same way that they refer patients to other care settings, forwarding equipment orders directly from their electronic health records (EHR) system to the HME provider’s referral workflow within the Brightree system. This allows clinical staff to remain in their native workflow, greatly reducing the time necessary to complete a referral, improving information accuracy and expediting patient care.

“With this new innovative solution, HME providers are integrated into the digital referral process that has been in place for other health providers for years,” said Nick Knowlton, Brightree vice president of business development. “By digitizing the process, we are greatly improving efficiencies for both physicians and HME providers while helping to improve the overall patient experience. We’re excited to bring this level of interoperability to the HME market and look forward to the positive impact it will have on the delivery of healthcare.”

“We’re excited to partner with Brightree to help free up athenahealth clinicians from paper- and phone-based HME ordering processes that add cost to and detract from patient care,” said Evan Grossman, athenahealth vice president of integration services. “Via our single-instance, multi-tenant, cloud-based platform, all practices connected to the athenahealth network through athenaClinicals will now have seamless access to this more streamlined e-referral process without having to go through a painful upgrade process.”

“We’re already seeing significant benefits from Brightree’s integration,” said Brad Heath, vice president of operations at Family Medical Supply in Dunn, NC. “Since physicians don’t have to leave their native EHR platform, we’re automatically bringing in orders and documentation to support our operations, and we are able to more quickly attend to our patients and eliminate costly rework.”

Brightree is actively working to connect more physicians with eReferral Management, maximizing cost and time savings for them and HMEs.

For media:
Mary York, 678.781.7217, mary@williammills.com

Brightree Ranked Among the Top 100 Healthcare Information Technology Companies of 2018

Brightree listed for the fifth consecutive year

ATLANTA – June 7, 2018 – Brightree, the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, announced today that it has been ranked number #71 in Healthcare Informatics Magazine’s 2018 annual listing of the Top 100 healthcare information technology companies.

Brightree’s 2018 ranking marks the fifth consecutive year the company has appeared on the list. The Healthcare Informatics 100 is a compilation of the top healthcare information technology companies operating in the United States, based on healthcare IT (HIT) revenues from the most recent fiscal year.

“Today’s listing highlights Brightree’s growing revenue and strong leadership position in the health IT industry, both of which deliver significant long-term value to ResMed’s expanding software-as-a-service (SaaS) portfolio,” said Raj Sodhi, SaaS president at ResMed, Brightree’s parent company.

“Achieving this recognition five years running is the result of the talent, dedication and passion of our employees in creating innovative solutions for the post-acute healthcare market,” said Matt Mellott, President and CEO of Brightree.

“More than just a list, the Healthcare Informatics 100 is an absolute indicator of which companies are solving issues in the U.S. healthcare industry – and doing it at scale,” said Rich Tomko, vice president and managing director of Healthcare Informatics.


For media:

Mary York, 678.781.7217, mary@williammills.com
Alena Roberts, 678.781.7232, alena@williammills.com

Why Should I Implement a ‘Card on File’ Payment Method for My Business?

This May 2018 HME News article explores the benefits of implementing a “card on file” payment method, such as ensuring providers get paid 100% of the time. This approach helps to increase cash flow, improve efficiency and allow time to concentrate on higher payoff activities.

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Sleep Market Embraces Tech

In this HME News article, Brightree’s Morgan Dopplick is interviewed on the importance of the right resupply programs and technology in today’s market. She explains, “By leveraging technology, a provider can truly optimize the patient resupply lifecycle of an order while reducing cost, allowing them to focus more on patient care.”

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Interoperability Reaches the HME Referral Process

In this Becker’s article, industry thought leader and Brightree VP Nick Knowlton shows HME providers how to say goodbye to gaps in care and hello to accuracy and efficiency with electronic referral management.

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Global standards and safeguards providers can’t ignore

This April 2018 HME News article delves into the value of outsourcing the more administrative parts of an HME’s business operations, such as intake management, insurance and patient billing, cash applications, collections, after hours support, data entry, and compliance monitoring, but only if the vendor has the appropriate standards and safeguards in place.

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Engage and Retain Employees: Four tools to help you empower staff with ongoing education and training

This April 2018 HME Business article takes a look at why HMEs must equip employees with the right technology tools in order to develop efficient employees, cost-effectively drive quality patient-care, build motivation and helps achieve the organization’s goals.

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Turning up the Heat: Using FHIR® in the Post-Acute Space

This HIMSS 2018 Interoperability Showcase article discusses how Fast Healthcare Interoperability Resources (FHIR) plays a major role in emerging technologies for the better communication of patient data between health IT systems.

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Brightree Showcasing Next-Generation Interoperability Experiences at HIMSS18

ATLANTA – Feb. 28, 2018 – Brightree, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, will show how interoperability and Brightree solutions combine to support patients throughout their care journey at next week’s HIMSS Annual Conference & Exhibition in Las Vegas.

Brightree will co-host two demonstrations throughout the conference at the HIMSS Interoperability Showcase, Booth #11955, Hall G:

The CommonWell Nationwide Care Transitions (Demo #6)

At the HIMSS Interoperability Showcase, Brightree and other partners will show the care transition journey of a hypothetical patient with a probable pulmonary embolism. Attendees will see how the journey is enabled by Direct Secure Messaging and interoperability services provided by CommonWell Health Alliance, a nonprofit trade association fostering nationwide health data exchange.

Value-based Care in the Post-Acute Setting demo: Improving equipment ordering workflows (Demo #155)

Brightree will also be part of the “Value-Based Care in the Post-Acute Setting” use case demo, where attendees will follow the process of fulfilling a home medical equipment order for a CPAP device. The demonstration will show the order placement workflow, with content being sent electronically and received by the home medical equipment company and the storage of the order within the Brightree system.

Both demos will both be held during these times:
• Tuesday, March 6, 9:45 a.m. to 5:45 p.m.;
• Wednesday, March 7, 9:45 a.m. to 5:45 p.m.; and
• Thursday, March 8, 9:45 a.m. to 3:45 p.m.

“We look forward to demonstrating to the post-acute and broader healthcare community how interoperability improves treatment and drives success for both patients and medical care providers,” said Nick Knowlton, Brightree vice president of Strategic Initiatives.

Brightree CEO Matt Mellott will be featured on CommonWell TV on March 7, sharing his insights on interoperability, the healthcare industry, and why Brightree is a Contributor Member of the CommonWell Health Alliance.

About Brightree

Brightree, a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the 100 health care IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

For media:

Mary York, 678.781.7217, mary@williammills.com

 

New Year Advantages with Billing Software: Paper-free solutions lighten the load

This January 2018 Homecare Magazine article explains how investing in your billing and collections process can help achieve profitability and positively affect your employees, customers and referral sources.

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VGM & Associates Extends Its Membership Agreement with Brightree

ATLANTA – January 18, 2018 –Brightree today announced that it has extended its membership agreement with VGM & Associates, a member service organization for community-based home medical equipment (HME) providers, through 2020.

The agreement ensures VGM-member HMEs will continue saving money through discounted access to Brightree’s core software solutions. VGM and Brightree have partnered since 2008, offering services and support to enable HMEs to better serve patients in an ever-changing business landscape.

“We’re excited to continue connecting the VGM community with meaningful savings on Brightree’s cutting-edge software and integrated solutions,” said Clint Geffert, president of VGM & Associates. “Brightree is a valued partner and a key component to helping our members operate their business more efficiently.”

“The effective use of modern business software solutions is vital to the success of independent HMEs,” said Rob Boeye, Brightree’s HME executive vice president. “We are proud that more than 1,100 VGM members are Brightree customers today; and we’re excited that this agreement will give even more members the opportunity to adopt Brightree’s best-in-class cloud-based solutions to improve their workflows and profit margins, and grow their businesses.”

The new agreement will not affect the existing terms and conditions of VGM members’ contract for Brightree services.

About Brightree
Brightree, a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 health care IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

About VGM
VGM & Associates is a member service organization committed to providing business solutions to community-based HME providers throughout the U.S. For over 30 years, VGM has provided its members with access to products, services and support to enable them to do business better in an ever-changing business landscape. VGM & Associates is a division of VGM Group, Inc., a national leader in providing business solutions to diverse industries, including health care, restaurant and golf, insurance and other small businesses across the U.S. and Canada. VGM, headquartered in Waterloo, Iowa, has operating companies with offices in Kansas, Arizona, Georgia, Florida, New Jersey and Ontario (Canada). Learn more at www.vgm.com.

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Brightree Contacts

For media:
Ken Pierannunzi
678-243-1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858-836-5971
investorrelations@resmed.com

VGM Contact

Mike McGill
mike.mcgill@vgm.com

Brightree Introduces Integrated Alerting to Improve Home Health & Hospice Reporting

ATLANTA – December 20, 2017 – Brightree Home Health & Hospice LLC, the leading provider of cloud-based software to improve business and clinical performance of post-acute care organizations, has released Integrated Alerting between its software platform and that of Strategic Healthcare Programs (SHP), a post-acute care data analytics company, for more efficient and accurate reporting to home health agencies.

This seamless transfer of data between Brightree and SHP’s OASIS software means that home health agencies can immediately receive accurate reports to help them improve patient care and compliance, more easily identify patients at risk of re-hospitalization or appropriate for hospice care, and view other data variables critical for agencies to provide the best patient experience and manage their business.

“Our customers are required to complete and submit their reports more quickly than ever, and these new point-of-care alerts help them do just that,” said Bob Dean, Brightree vice president and general manager of Brightree Home Health & Hospice. “The patient also benefits greatly whenever we can accurately speed up the process of reviewing their care and flagging if a change should be considered.”

This integration between Brightree and SHP also significantly increases the efficiency of assessment reviews, and improves documentation accuracy and clinician satisfaction.

“One of the biggest challenges that home health agencies face is ensuring accuracy, efficiency and accountability among their staff,” said Zeb Clayton, SHP vice president of client services. “Integrated Alerting allows clinicians and OASIS review staff to identify issues in real time, which helps ensure that corrections are made in a timely manner and maximizes quality and financial outcomes.”

About Brightree
Brightree, a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 health care IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com

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HME Business Magazine Goes In-Depth About New Product of the Year Awards

In the December 2017 issue of HME Business magazine, the Brightree GetPaidHME Mobile Pay App is featured in an article with all of the New Products of Year award winners. Brightree won for the category of Business Technology – Specialized Solutions. See why the product stands out from the crowd:

 

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Brightree’s GetPaidHME Mobile Pay App Wins HME Business New Product of the Year Award

The Brightree GetPaidHME Mobile Pay App was announced as a 2017 HME Business New Product award winner for the category of Business Technology – Specialized Solutions. The HME Business New Product Awards honor outstanding product development achievements by HME industry manufacturer and service providers. Eleven winning products were selected by a panel of judges from the HME provider community in the fourth year of this program. Brightree’s Jennifer Leon and Shaw Rietkerk received the award and were recognized at the 2017 Medtrade Fall Expo in Atlanta on Oct. 24.

Brightree will also be featured in the December 2017 issue of HME Business magazine.

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Brightree Launches Lockbox, an Automated Patient-Pay Service to Help HMEs Get Paid Faster

ATLANTA – October 24, 2017 – Brightree, the leading provider of cloud-based patient management software for post-acute care companies, today announced the release of Lockbox, an automated patient-pay service that helps home medical equipment providers (HMEs) receive funds faster, improve their cash flow, shorten their revenue cycle and save hours in staff time.

Lockbox provides an automated, high-speed document scanning process that replaces many of the manual steps that burden HME accounts receivable. With this process, Lockbox posts all bank funds and documents online, and applies the funds to the HME’s accounts receivable in Brightree.

“Lockbox helps solve one of HMEs’ top concerns: how to get paid faster,” said Shaw Rietkerk, executive vice president and general manager, Brightree Revenue Cycle Management. “At a time when many companies are dealing with rising labor costs and increased borrowing costs, our automation technology gives customers an attractive payment processing solution that improves their cash flow, saves time and money, and decreases the potential for errors.”

Brightree’s Lockbox service will be at shown at Medtrade on October 24-25, 2017. Visit Booth #710 for a consultation. Or read more about Lockbox and Brightree’s other Patient Collections solutions here.

Brightree, a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com

Brightree Launches ConnectPRO Solution for HMEs to Improve Patients’ Resupply Use

ATLANTA – October 19, 2017 – Brightree LLC, the leading provider of cloud-based software to improve business and clinical performance of post-acute care organizations, today announced the launch of Brightree® ConnectPRO™, a powerful resupply management program that combines all of its technology, services, and data analytics into one time-saving solution.

Brightree ConnectPRO includes:

  • Brightree® Connect, the industry leading patient contact management software solution
  • Performance Concierge Services focused on optimizing the Brightree Connect software solution
  • Revenue Cycle Management Resupply Intake Services which includes processing all paperwork and verification of benefits
  • AllCall Connect™, outsourced call center services
  • Data analytics, providing operational insights for performance improvement

“Brightree ConnectPRO is a comprehensive, easy-to-use solution tailored to the individual HME provider’s needs. It provides new tools and programs to improve patient care and also lower expenses and increase revenue, which helps offset decreased reimbursements,” said Brightree CEO Matt Mellott.

The Brightree ConnectPRO solution focuses on getting compliant CPAP patients into a provider’s resupply program, and as important, retaining them.

“We have witnessed a dramatic shift in CPAP resupply, wherein providers must do more with less,” said Gary Long, Brightree’s chief business development officer. “Too many compliant CPAP patients are never enrolled in their provider’s resupply program, and unfortunately many who are enrolled do not stay in the program very long. But we know that 7 in 10 CPAP patients say they sleep better after replacing their supplies,1 and ConnectPRO is designed to better support patients once they are in their resupply program.”

The importance of running a successful resupply program has been magnified in recent years due to regulatory and market challenges, which have affected both HME providers and patients nationwide.

“We are dealing with industry-wide issues that are putting our HME businesses at risk and forcing us to find ways to survive the many challenges we face,” said James Crim, area operations manager for Medical Services of America. “Our patient goals come first, and a solution like Brightree ConnectPRO handles the burden of resupply management so that we can do what we do best; that is, focus on our patients’ care.”

Brightree ConnectPRO is now available to HME providers, and will be demonstrated at Medtrade October 24-25, 2017. Visit Brightree at Booth #1211 for more information and a private demonstration.

About Brightree

Brightree, a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

1 Third-party independent study commissioned by ResMed in February 2015, surveying 400 patients using CPAP for five or more nights/week for six or more months.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com

Apacheta Integrates Brightree GetPaidHME App for Mobile Payment Collections

MEDIA, PENNSYLVANIA – October 16, 2017 – Apacheta Corporation, a mobile business solutions provider, today announced it has expanded its partnership with Brightree, the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, by offering customers the ability to use the Brightree Patient Collections app GetPaidHME with Apacheta software.

“We strive to offer speed, efficiency and accuracy for our customers through our delivery logistics solutions, allowing them to handle all necessary paperwork at each stop via a mobile phone or tablet. However, today collecting payments at the point of service is inefficient due to a patchwork of third party mobile applications or worse paper-based processes not aligned for efficient and effective transactions,” said Gregg Timmons, CEO of Apacheta. “Now with the Brightree GetPaidHME app integration, customers can seamlessly collect payments at the time of delivery, streamlining the collections process. We have been proud of our partnership with Brightree and are excited to further align our mobile initiatives with this new opportunity.”

Brightree and Apacheta began their relationship in June 2014 to offer Home Medical Equipment (HME) and Durable Medical Equipment (DME) providers a mobile delivery management solution that integrated with Brightree’s platforms. The GetPaidHME app is an extension that will now work in collaboration with Apacheta’s mobile delivery solution.

GetPaidHME and TransportACE run on Apple and Android devices, where sales order data, including recipient information and the amount due, are shared electronically to virtually eliminate the patchwork of third party mobile payment applications and paper invoices. The integration allows delivery technicians to process payments using a major credit card, e-check, or FSA/HSA card. Once payment is collected, the GetPaidHME app automatically posts back into the Brightree billing system eliminating manual entry.

“Working with Apacheta the past three years to offer mobile delivery solutions for our customers has been a significant contribution in our efforts to streamline operations and eliminate inefficiencies in the HME/DME industry,” said Shaw Rietkerk, executive vice president and general manager of Brightree Revenue Cycle Management. “Now customers can not only eliminate paperwork at delivery but with collecting payments we are also removing the need for paper invoices sent in the mail after the delivery is made. With our partnership with Apacheta, we are one step closer to creating an entirely paperless environment for our clients.”

Apacheta and Brightree will be onsite at Medtrade in Atlanta, Georgia, Oct. 23-25 in the Brightree booth (#1211) to demonstrate the capabilities of GetPaid. Additionally, representatives from both companies will be on a panel entitled “Financial Justifications for Going Mobile: Operational Benefits of Mobile Technology” to discuss all aspects of using mobile technology and how it can improve a company’s bottom line on Tuesday, Oct. 24 at 2:15 – 3:45 p.m.

About Apacheta Corporation

Apacheta Corporation provides a mobile delivery management solution designed to enable post-acute care equipment providers to automate and streamline delivery operations that ultimately improve patient outcomes. The company’s workflow management platform and mobile applications enable organizations to manage the delivery process by creating a paperless environment that increases fiscal efficacy and field force productivity. For more information, visit www.apacheta.com.

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

 

Resupply 2.0 – Brightree is Making Moves to Help Customers and Patients

An estimated 42 million American suffer from sleep-disordered breathing, yet many HME providers struggle to support their patients and grow their CPAP resupply businesses. Reimbursement cuts and competitive bidding have created hurdles, to the point that many people in the industry now consider resupply a dead end. Medtrade exhibitor Brightree has heard these issues from HMEs, and is making an effort to provide new tools and programs to help providers with patient care needs.

In a new article from Medtrade Monday, the official publication of Medtrade, see how Brightree is making moves in the resupply industry to help customers and patients.

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Brightree Appoints Robert Dean to Lead Home Health & Hospice Division

ATLANTA – October 15, 2017 – Brightree®, a leading provider of cloud-based software that improves clinical and business performance of post-acute care companies, today announced that it has appointed Robert “Bob” Dean as vice president and general manager of its Home Health & Hospice Division, effective October 2, 2017.

Dean is responsible for expanding Brightree’s product offerings, customer base and market position for the company’s comprehensive electronic medical record (EMR) solution.

“Bob is going to take Brightree to the next level in accelerating technology solutions for home health, hospice and private-duty industries,” said Brightree CEO Matt Mellott. “His passion for serving customers, his commitment to customer-centered innovation, and the fact that he’s a great team player make him a terrific fit for Brightree. With Bob at the helm, we’ll continue to evolve and excel in providing agencies and organizations the tools to maximize quality patient care, clinician satisfaction and business efficiencies.”

Dean brings extensive experience in sales and operations within the healthcare industry to his new role, having previously held the position of vice president and general manager of McKesson’s Extended Care Solutions Group. Under Dean’s leadership, McKesson implemented several new sales and operational initiatives that improved products and customer satisfaction.

“I’m excited to join the Brightree team,” said Dean, “and look forward to engaging with and assisting our customers in delivering the best quality care to their patients in the most cost-effective and productive manner.”

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

 Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com
 

 

Guest Speaker Kyle Maynard Set for Brightree Summit

Many people in the HME industry have faced their share of obstacles in the last year. Kyle Maynard, the first quadruple amputee to ascend Mount Kilimanjaro, has had a lifetime of overcoming adversity. Kyle will share his extraordinary story as the guest speaker of the 2017 Brightree Summit on Monday, October 23.

In a new article from Medtrade Monday, the official publication of Medtrade, get an insight look at Kyle’s accomplishments and his incredible journey.

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Brightree Taps Customer Input

When CMS rolled out competitive bidding pricing nationwide in 2016, Brightree leadership spent much of the next year on the road to see and understand firsthand the challenges their provider customers were facing.

“This challenge magnified the urgency of our mission and compressed the timetable we had set for ourselves for meeting with customers and developing needed solutions,” said CEO Matt Mellott, who replaced Dave Cormack as CEO in July of last year, just as the second and last wave of cuts were going into effect. “With our customers’ need to more efficiently serve their patients and the impact on their own financial health, we are moving fast.”

In a new HME News article, learn more about what Brightree did to help position itself to help customers, including in the area of CPAP resupply.

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How Patient-Centric Interoperability Is Changing Hospice and Home Health Care

Many post-acute care companies have found interoperability — the ability of different information technology systems and software applications to exchange data — to be a game-changer for transferring information and helping patients. When data can follow patients from care setting to care setting, providers are better able to improve care plans, track outcomes and take guessing out of the equation.

Brightree’s new article “How Patient-Centric Interoperability Is Changing Hospice and Home Health Care” looks at how patients benefit when post-acute care companies are able to access information from other care locations in real time. The article is part of Mediaplanet’s “Hospice and Palliative Care” campaign to provide patients, families and caregivers with the education and skills needed to support the care of their loved one at home or away, as well as prepare mentally and emotionally for the end-of-life experience. The campaign was distributed through USA TODAY on Sept. 15 and is published online.

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Medtrade 2017 Show Gains Momentum

This year, Medtrade is scheduled for October 23-25, 2017, at the Georgia World Congress Center in Atlanta, Georgia. The three-day show features in-depth learning via multi-hour workshops on day one, with shorter (60- and 90-minute) educational sessions and panel discussions throughout the show. In addition to the educational opportunities at Medtrade, next door at the Omni Hotel is the Brightree Summit on Monday, October 23. From 8 a.m. to 5 p.m., attendees at the three educational tracks (training, executive and operations) will also hear from providers who are leveraging Brightree to improve their business operations and enhance profitability.

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Automated Resupply Enrollment Now Available for HMEs Using Brightree and ResMed’s AirView

HMEs applaud “huge time-saver” auto-enroll feature

ATLANTA – September 12, 2017 – Managing compliance for sleep apnea patients and increasing resupply revenue just got easier for home medical equipment (HME) providers, as Brightree today announced automated resupply enrollment for patients managed by both Brightree and AirView™ by ResMed (NYSE: RMD).

Now when AirView alerts the Brightree® Connect resupply program that a patient has achieved compliance on positive airway pressure (PAP) therapy, the patient can be automatically enrolled into the Connect resupply program, saving the HME time, increasing their resupply revenue and most important, ensuring that every PAP user is getting the best therapy experience possible. This feature is available to HMEs that have integrated their Brightree Connect and ResMed AirView accounts.

“This is a huge time-saver for us,” said Mindy Carlton, HME business manager at Deaconess Home Medical in Evansville, Indiana. “This kind of automation helps us grow our resupply business and provide great patient care.”

Automated resupply enrollment is the latest in a growing list of features for HMEs using Brightree and AirView, the world’s largest remote monitoring network with more than 5 million patients. These other features also aim to maximize both patient and HME benefits:

  • Automated data entry while registering Brightree patients in AirView
  • Automated invitation for patients to sign up for myAir™, ResMed’s self-monitoring app that more than 1,250 new patients join every day
  • Automated filing of AirView compliance reports in Brightree Document Management
  • Automated tasking when patients achieve compliance

“Automation is the key to driving a smarter, faster healthcare system and ultimately healthier patients,” said Matt Mellott, Brightree president and CEO. “We’re excited to give HMEs the power of automated resupply enrollment to increase their efficiency and revenues, and most important, ensure that every patient gets the supplies they need for the best possible therapy experience.”

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, visit http://www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com
 

 

Brightree, Apacheta to discuss Mobile Technology at Medtrade session

Mobile technology beckons providers who are committed to fully joining the 21st century, but do the numbers add up? Medtrade attendees can explore the how and why of “going mobile” during a 90-minute educational session, “Financial Justifications for Going Mobile: Operational Benefits of Mobile Technology,” from 2:15 p.m. – 3:45 p.m. on Oct. 24, in room C204 at the Georgia World Congress Center in Atlanta.

The interactive panel discussion features Jennifer Leon, vice president, Brightree Patient Collections, with moderator Aimee Swope, customer success specialist, Apacheta Corp.

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Registration Now Open for the Brightree Summit

In a new Medtrade Monday, further details are revealed about the 2017 Brightree Summit, which occurs on Oct. 23 at the Omni Hotel Atlanta. The event will showcase many of the products and services Brightree offers the HME industry to help customers get the most out of Brightree.

New this year includes a Brightree trade show where attendees can get specific product questions answered, a Summit App to help deliver all the event information in one place using an Apple or Android device, and a Networking Reception Event. Plus, the Summit will be held in conjunction with Medtrade, so attendees can maximize their time and travel budgets to attend the two events together.

See what else is in store for the 2017 Brightree Summit.

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Software Interoperability’s Inroads in HME Software

For the HME industry, interoperability is a fairly new development, but according to Nick Knowlton, vice president of business development for Brightree, the HME industry is catching up.

“Tremendous progress has been made the past few years with regard to interoperability in the HME segment of the healthcare market,” he says.

In the August issue of HME Business, Nick Knowlton and other industry experts discuss how interoperability is being utilized, its benefits and what the future might hold.

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AAHomecare Calls for Access, Audit Input

The American Association for Homecare is calling for providers to support two key surveys it is driving: the quarterly Audit Key, and a special survey on patient access. Both surveys are used to help make the industry’s case on Capitol Hill for regulatory reforms.

As part of an effort to make Audit Key participation easy, providers using Brightree can print a report from their My Files folder to answer many of the operational questions on the quarterly survey.

“When performing data analysis to capture the burdensome nature of today’s audits, data accuracy is critical,” said Kaitlin Nacarato, Director of Audits & Revenue Enhancement for Carolina’s Home Medical Equipment. “Brightree’s recent partnership with AAHomecare in the development of a report which gathers all of the answers to the Audit Key’s operational questions ensures that the data submitted is accurate without being labor intensive.”

Learn more about Brightree’s efforts in the new HME Business article.

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How to Make Outstanding AR Work for You

Viewing a stack of unpaid claims and past due patient invoices can be deflating for most HME providers. This is especially true when the billing team tries everything to improve receivables, including sending letters to patients and changing the business model to collect payments before products are delivered, but nothing seems to work. This scenario is all too familiar for many HME businesses. Outstanding accounts receivable negatively affects the bottom line.

How can HMEs get reimbursed without damaging the patient relationship or cutting corners in other areas to offset costs and improve operations? Finding answers is a priority for providers as they struggle with declining reimbursements and profits.

In the July issue of HomeCare Magazine, Brightree’s Sunil Krishnan identifies solutions for HMEs to improve their collections process, including using technology and key metrics.

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Brightree Introduces Integrated OASIS Review Service to Improve Accuracy and Timeliness of Medicare Submission

Combining this new offering with Brightree’s ICD-10 coding and billing services helps home health and hospice agencies reduce errors, improve patient care, and optimize reimbursements

ATLANTA – July 17, 2017 – Brightree, the leading provider of cloud-based patient management software for post-acute care companies, today announced the release of OASIS (Outcome and Assessment Information Set) review to its billing and coding suite of services for home health and hospice agencies.

“Brightree has created a complete solution that verifies an agency’s coding and OASIS information together in one place rather than going to different systems and inputting data manually,” said Shaw Rietkerk, executive vice president and general manager, Brightree Revenue Cycle Management. “Having a single provider of software and services allows clinicians to increase productivity and margins, and decrease the time needed to submit claims.”

The integrated solution allows users to document and upload their patient data at the point of care and have it reviewed by Brightree’s certified coding and OASIS specialists for inaccuracies and regulatory and compliance requirements. For OASIS review, changes are suggested by Brightree before the home health or hospice organization submits documentation to the Centers for Medicare & Medicaid Services (CMS).

Home health agencies are required to electronically submit OASIS reviews to CMS within 30 days of completion date of a patient assessment or they face denied claims. Of 4.6 million claims submitted each day, roughly 10% of ICD-10 claims are rejected, according to CMS.

Brightree’s solution is designed to help agencies reduce the amount of time spent validating the accuracy of their forms, including managing the integration of ICD-10 coding into the OASIS review. By saving just one hour a day, home health and hospice agencies can save 260 hours or more each year.

“Many clinicians spend hours each day inputting insurance coding, struggling to ensure accurate medical coding and OASIS data collection because of staffing, certification and training concerns,” Rietkerk said. “With Brightree’s coders and OASIS reviewers, we remove these complications so agencies get the reimbursements they deserve and save time to focus on patients.”

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com

Brightree Panel to Explore Strategies for Innovation

Focus on interoperability and empowering clinicians for better business, better patient outcomes

ATLANTA – July 13, 2017 – Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, announced it will lead an expert panel examining strategies for innovation with a focus on interoperability and empowering clinicians for better business, better patient outcomes.  This panel will take place at NAHC Financial Management Conference in Hartford, Connecticut, on July 16 at 10:00 a.m. EST.

To better educate home health and hospice providers on how to leverage healthcare technology, Brightree’s upcoming panel, “Strategies for Innovation,” will examine strategies to support alignment with referral sources for improved patient care coordination, to improve agency efficiencies, including staff recruitment and retention, as well as tools to prepare for future government mandates, including value-based care.

Panelists include:

  • Tarrah Lowry-Schreiner, CEO of Sangre de Cristo Hospice and Palliative Care;
  • Paul Pisano, MSPT, GCS, COS-C, CEO of Interim HealthCare of Hartford, Inc.;
  • Nick Knowlton, Brightree VP of Business Development and CommonWell Health Alliance co-founder and former board member;
  • Kerri Harpole, RN, BSN, Brightree clinical specialist; and
  • Melissa Polly, Brightree product marketing director (moderator).

“Even with great relationships with your referral sources, obtaining all of the necessary information on intake can be very difficult,” said Lowry-Schreiner. “Patient-centric interoperability has the ability to improve care from day one, enhance clinician satisfaction and save time through automation.”

“Interoperability is turning a patient’s experience into a smooth transition of care,” said Knowlton. “Improving how information is recorded, sent, received and utilized improves patient outcomes, which is important not only for the patient, but also the provider, as the industry shifts to a value-based reimbursement model.”

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

 

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com

Brightree Beefs Up Resupply Management Solution

Brightree announced it has bought AllCall Connect, a Joliet, Ill.-based provider of live-calling solutions for CPAP patient resupply, its second acquisition in as many months.

This comes on the heels of the announcement in June that Brightree has integrated its technology with VGM Fulfillment’s technology, allowing its provider customers to drop-ship supplies directly from VGM Fulfillment’s warehouse.

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Brightree Acquires AllCall Connect for Expanded CPAP Resupply Capabilities and Better Patient Care

Acquisition allows Brightree to offer a full-featured live-calling solution to HME providers to improve patient care

ATLANTA – July 5, 2017 – Brightree LLC, the leading provider of cloud-based software to improve business and clinical performance of post-acute care organizations, announced today that it has acquired AllCall Connect, a provider of a live-calling solution for CPAP (continuous positive airway pressure) patient resupply.

The acquisition will allow Brightree to enhance its Brightree Connect offering, the most widely used resupply patient contact management solution in the HME industry. By combining the technology, analytics and real-time patient information in Brightree Connect with the expertise and best practices of AllCall’s live-calling program, HME providers will have access to a resupply solution that is second-to-none in maximizing both patient care and business efficiency.

“Data has shown us that interactive voice response systems are effective at managing patient outbound calls. Live outbound calling, combined with Brightree Connect’s IntelligentQ technology, is far more impactful in optimizing an HME’s CPAP resupply program and providing a better patient experience,” said Matt Mellott, president and CEO of Brightree.

Regular CPAP mask and supply replacement are key to ensuring the comfort, proper fit and maximum effectiveness that leads to long-term therapy adherence. Research has shown that more than 50 percent of patients that are frequent resuppliers sleep more than seven hours a night, and more than 80 percent of them use their therapy seven nights a week.1

“We continue to look for new ways to help our HME customers best serve their patients while growing their businesses,” said Raj Sodhi, president, Healthcare Informatics Global Business Unit of ResMed, Brightree’s parent company. “With the addition of the AllCall Connect service, we now have the ability to directly offer Brightree Connect customers a turnkey live call center service with trained experts and proven processes.”

Establishing live-calling resupply capability in-house is complicated and expensive for HME providers.  Inherent challenges include hiring and training of call center staff, purchasing and operating specialized phone systems, and developing data analytics capabilities. The skillset required is outside the core competencies of most providers and justifies the value of partnering with an established and proven solution provider that can scale with the needs of the provider.

“Our HME customers are looking for the most cost-effective way to provide CPAP supplies to their patients,” said James Dragatsis, founder and president of AllCall Connect. “Joining the Brightree family gives us the opportunity to apply our live-calling expertise to a scalable solution, thus allowing more patients and providers to benefit from efficient, effective resupply programs.”

The transaction’s financial terms were not disclosed.

 

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com
 

1 Survey conducted for ResMed by third-party market research firm. Frequent resuppliers are defined as: those who receive replacement masks or parts for their mask at least every three months. Note: Resupply guidelines may vary by payer; Brightree Connect follows applicable payer guidelines.

 

VGM and Brightree Integrate Technologies for CPAP Fulfillment

VGM Fulfillment and Brightree have partnered to synchronize technologies that electronically exchange patient order information for CPAP resupply. The integration of technologies allows Brightree customers to automate the ordering process, enabling direct-to-patient shipping from VGM Fulfillment’s warehouse.

Learn more about how providers can benefit.

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Forward-Thinking Providers and Agencies Will Be Rewarded for Patient-Centric Interoperability

With the health care industry evolving into a system of value or quality-based reimbursement and network care, now is the time for post-acute and homecare providers to connect to care ecosystems and improve both patient and business outcomes. That means providers and agencies should understand why achieving patient-centric interoperability will support their business’s continued growth and survival.

In a new HomeCare magazine article, Nick Knowlton, vice president of strategic initiatives for Brightree, looks at ways that forward-thinking providers and agencies will be rewarded for patient-centric interoperability,

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The Brightree Summit Returns in October with Medtrade

Brightree customers have two compelling reasons to make a trip to Atlanta this October — the Brightree Summit and Medtrade. Brightree will again host its Summit on day one (Oct. 23) of Medtrade. The event takes place at the Omni Hotel, which is connected to Medtrade’s home at the Georgia World Congress Center in Atlanta.

“The Brightree Summit is where we unveil new products and services,” says Rob Boeye, executive vice president, HME, Brightree. “Customers hear about new enhancements and future releases. It’s a great opportunity for HME providers to learn about process improvement, increased efficiency and operational excellence.”

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Mobile Point-of-Care Apps Improve Operational Efficiencies

Mobile apps are transforming how home health care providers operate both in the field and office. They serve as a powerful way for clinicians to gather and manage information, work with their colleagues, analyze important patient data and manage workflows. Mobile point-of-care apps are not revolutionizing what clinicians are doing with patients, but rather they are changing how clinicians meet their goals.

In a new HomeCare magazine article, Jonathan Skypek, director of product management for home health and hospice at Brightree, offers insight into this fascinating subject as well as important impacts a mobile app can have on business.

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5 Tips for Boosting Patient Billing

Many HME providers struggle with what are the best approaches to collect payments. It’s because there is a fine line between calling a patient multiple times, and leaving messages that may come across as being overly aggressive versus engaging in a respectful matter that keeps the relationship strong. Do you know how to balance what it takes to efficiently contact a patient and ask for money while staying in good standing?

In a new HME Business column, Jennifer Leon, vice president, Brightree Patient Collections, offers tips to consider to create an ideal billing experience, and make for happier billing staff and patients.

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Brightree’s New Patient Financial Services Solution Streamlines and Enhances HMEs’ Collections Process

New offering includes automated payment plan enrollment and live-call agent support

ATLANTA – June 14, 2017 – Brightree®, the leading provider of cloud-based patient management software for post-acute care companies, today announced the release of its new Patient Financial Services solution, providing home medical equipment (HME) providers enhanced live-call resources to streamline their patient payment process, including payment plan options, progress reporting and enrollment opportunities.

Patient Financial Services uses automation and integration tools to help providers get paid faster, improve their efficiency, and enable their staff to concentrate on higher-value activities. The new services are designed to help HMEs improve patient engagement and satisfaction through conversations with live, knowledgeable agents to resolve outstanding payment issues.

How it works

Patient Financial Services enables HMEs to more easily:

  • Predict the likelihood that a patient will pay a late invoice if contacted
  • Remind patients of balances owed and use live-call agents to procure one-time or incremental payments, or schedule the return of the provider’s assets if payment is not an option
  • Perform pre-qualification of financial hardship assessment for patients
  • Enroll patients on the provider’s Brightree Patient Collections’ automated payment services, to eliminate manual processes and delays
  • View and execute payment collections directly through Brightree Patient Collections’ AR Dashboard

“Patient Financial Services goes beyond a traditional calling service by giving HMEs a better idea of where patients stand financially and allows them to efficiently collect patient AR (accounts receivable),” said Shaw Rietkerk, executive vice president and general manager, Brightree Revenue Cycle Management. “As patient collections and healthcare payments become more complex, Brightree is focused on addressing these challenges, providing clear progress reporting that preserves and improves the patient relationship with a more personal touch.”

“With this new service, Brightree acts as an extension of a provider’s staff to contact a patient, understand their financial situation and work with them on a payment solution to resolve the balance,” said Jennifer Leon, vice president, Brightree Patient Collections.

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797. Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com

Brightree Takes Leadership Role in Commonwell Alliance

The latest Home Care Technology Report newsletter features Nick Knowlton, Brightree’s vice president, business development, explaining the history of the Commonwell Health Alliance and how Brightree became the first home health and hospice software vendor to join the interoperability club in 2014 that was dominated by hospital and physician practice tech companies.

Read the article to discover how the national health data exchange came to be, how Commonwell blossomed from a handful of founding members to more than 60, and the role that Brightree plays in representing its industry and making a difference in the way data is exchanged for patients and clinicians.

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From Technology-Centric to Patient-Centric: Putting Interoperability in Context

Home Care Technology Report guest author Nick Knowlton, Brightree’s vice president, business development, explains that as home health agencies decide how best to achieve full interoperability, they will need to determine what view of the patient their technology provides and how missing components could negatively impact a clinician’s ability to provide quality care.

Read the article to learn how understanding and incorporating interoperability into clinicians’ work can help them spend less time on paperwork and reporting, and more time with patients and colleagues.

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Brightree Acquires Conduit Technology, LLC

Acquisition allows Brightree to strengthen its MyForms solution so HME providers can improve their order intake processes, reduce claim denials, and improve audit outcomes

ATLANTA – June 5, 2017 – Brightree LLC, the leading provider of cloud-based software to improve business and clinical performance of post-acute care organizations, announced today that it has acquired Conduit Technology, LLC, a leading provider of documentation and workflow solutions. Conduit Technology’s flagship product, Conduit Office, is the engine behind Brightree’s solution called MyForms.

The acquisition will allow Brightree to enhance its MyForms documentation and workflow management solution to give home medical equipment (HME) providers greater access to workflow and automation technology to eliminate paper forms, reduce claim denials, improve audit outcomes and create process integrity, especially in the order intake process.

“Historically, HMEs have used automation tools in their back-end operations to achieve greater operational efficiencies, typically around the billing process,” said Matt Mellott, President and CEO of Brightree. “The next logical area in need of automation is the intake process, and MyForms will play a significant role in Brightree delivering a robust and comprehensive intake solution.”

Behind the Acquisition

In 2014, Brightree LLC and Conduit Technology, LLC formed a strategic relationship which resulted in the introduction of MyForms. Currently, more than 200 HME organizations with nearly 7,000 users leverage MyForms to significantly cut order processing times, accelerate the time to submit claims, and reduce errors during order creation and confirmation.

“MyForms has reshaped the intake process for many of our customers,” said Bobby Ghoshal, COO of Brightree. “With MyForms, our customers can be confident that their orders go out cleanly, which can dramatically reduce denials.”

Using MyForms, providers can create custom forms based on provider- and payer-specific business rules. Once the forms are created, a dynamic data exchange between the systems automatically populates the document with patient and order data from the Brightree system, significantly reducing order processing times.

Customizable business workflow capabilities within MyForms allow HME providers to use a built-in task manager to ensure all documents and tasks with associated forms are completed. This ensures all documentation is captured up-front to prevent denials. Direct Secure Messaging is another feature of MyForms that allows HME providers to send secure emails to physicians for electronic signature.

The transaction’s financial terms were not disclosed.

Visit www.brightree.com/myforms for more information.

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Contacts

For media:
Ken Pierannunzi
678.243.1062
kpierannunzi@brightree.com

For investors:
Agnes Lee
858.836.5971
investorrelations@resmed.com

CPAP Systems Evolve to Meet Demand

Greater public awareness of obstructive sleep apnea, ongoing technological advancements and stronger patient compliance are all contributing factors in the continued viability of the sleep therapy industry, market specialists say. If anything, they say the upside is still high and wide for providers.

The sleep market is barely out of its nascent stage, working to overcome obstacles like apnea patient compliance with CPAP therapy. Over the years, manufacturers have steadily focused on improving the devices, especially with regard to comfort and convenience for end users. Masks have been designed to provide a better fit, while smaller units can be more easily transported.

Experts, including Brightree’s Chief Business Development Officer Gary Long, discuss how technology, innovation, compliance and other areas are changing how the CPAP industry is evolving.

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HME News goes 1-on-1 with Brightree customer Ryan French

When Ryan French first started working at Jim’s Pharmacy & Home Health two-and-a-half years ago, the provider was still using a phone message book to jot down customer special orders.

“It was a very impractical solution and I immediately said, ‘Let’s use an Excel workbook we can all access over our network,’” said French, who had never worked in the industry before. “I’ve definitely pushed adopting technology for more things.”

French, home health director for the Port Angeles, Wash.-based provider, was named a Brightree Ambassador for his involvement and contributions to the Brightree Online Community, where he has started more than 900 conversations. He spoke with HME News recently about the value of peer support. The article is also expected to appear in the June issue of HME News.

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The Great Claims Data Treasure Hunt

What kind of strategic business management gems lie hidden in providers’ claims data? Analyzing your billing and claims data can uncover big revenue-generating and cash-saving opportunities.

In a new HME Business article, Brightree senior consultant Melissa Wagner and other HME industry experts gave their take about what’s going on in the business and what can be done.

“Simply put, data helps providers keep a financial and operational pulse on the business,” she said in the piece.

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HME News Editorial: Optimize Resupply with a New Paradigm

Resupply has become more complicated with more restrictive government rules. With more competition and options, patient expectations continue to rise. Unhappy patients and referrals quickly switch to providers that provide better patient experience. With all these challenges, there is good news: A solid resupply program can produce ongoing, profitable revenue streams for many years.

Unfortunately, resupply providers are not adapting to these changes and are missing out on huge revenue opportunities.

In a new HME Business guest commentary article, Gary Long, Brightree chief business development officer, discusses what providers need to do to optimize their resupply process, including using technology.

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Brightree Panel to Explore Effective Readiness Assessment Methods and Key Indicators for Implementation of Technology

Hospice care experts to define organizational characteristics for when to deploy electronic medical record systems

ATLANTA –  May 8, 2017Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, announced it will lead a panel examining how to effectivlely utilize readiness assessment methods and characteristics for when an organization is prepared to implement or replace an electronic medical record (EMR) system at the 2017 Rocky Mountain Home Care, Home Health and Hospice’s annual conference in Dillon, Colo. on May 18 at 10:40 a.m. CST.

To better educate hospice providers on how to leverage healthcare technology, Brightree’s upcoming panel, “Hospice Agency EMR Readiness Assessment,” will examine effective assessment methods and key characteristics of organizations ready to embark on an EMR implementation or replacement. Panel attendees will learn how readiness assessments reinforce best practices related to organizational efficiency, staff adoption and the successful utilization of technology.

Panelists include:
 Tarrah Lowry-Schreiner, CEO of Sangre de Cristo Hospice and Palliative Care;
 Rachel Taylor, hospice manager of Canyon Home Care and Hospice;
 Nick Knowlton, Brightree VP of Business Development and CommonWell Health Alliance board member;
 Kim Weddle, BN, BSN, Brightree clinical specialist; and
 Melissa Polly, Brightree product marketing director (moderator).

“In order to effectively utilize technology, hospice organizations need to assess their technological needs and willingness to undertake an EMR implementation project,” said Taylor. “Readiness assessments are essential in providing agency leaders with an overview of the resources available to them and what steps they need to take in order to successfully adopt and implement an EMR system.”

“The benefits of electronic medical records go beyond the simple ability to access and coordinate patient care, but rather all activities completed through EMRs are aimed at improving quality of care for patients,” said Knowlton. “To move forward with an EMR system, hospice agencies must understand the key characteristics for project readiness and how to identify areas of improvement. This is a vital step in any EMR implementation.”

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 health care IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797. Brightree is a registered trademark of Brightree LLC.

Interoperability: Align yourself with the government

In a new HME News Smart Talk, guest columnist Nick Knowlton, Brightree’s vice president, business development, explains how providers can align initiatives in interoperability with government efforts and mandates. Read the article to find how we can prove the value of post-acute care to both the government and referral sources.

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New Brightree Tool Supports HME Industry Efforts to Collect Data on Medicare Audits

The American Association of Homecare highlights new tool exclusively for Brightree users to help with the quarterly HME Audit Key Survey

WASHINGTON, DC – April 27, 2017 – Home medical equipment (HME) suppliers who use Brightree software now have access to a new tool that will make it easier to participate in industry efforts to collect data on Medicare audits.  This tool pulls together much of the data sought for the quarterly HME Audit Key Survey, an initiative supporting industry efforts to advocate on Capitol Hill and at CMS for much-needed audit reform.  The current data collection round, covering information from the 1st Quarter of 2017, opened earlier this month.

Brightree customers now have the option of printing a report from their My Files folder to answer many of the operational questions on the quarterly survey.  Details on using the Brightree report can be found at www.aahomecare.org in the HME Audit Key resources section.

“We truly appreciate Brightree lending their support and expertise to the HME Audit Key effort,” said Tom Ryan, president & CEO of the American Association for Homecare.  “Their new reporting tool will make it easier for more companies to participate in our quarterly surveys and collect data on the burdensome nature of Medicare audits that CMS and Congress can’t ignore.”

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Home Health Experts Discuss How Technology Increases Efficiencies and Enhances Patient Care

Health care industry leaders to explore pros and cons of technology use in clinician engagement and recruitment

ATLANTA – April 10, 2017 – In a Home Health Care News webinar, home healthcare industry experts will examine how clinicians can leverage technology to improve patient outcomes and strengthen business operations. Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, will sponsor the panel on April 13, 2017 at 1:00 p.m. CDT.

Titled “Leveraging Technology On Your Path for a 5-Star Rating,” the webinar will analyze industry trends associated with the use of technology and how industry leaders are incorporating it into every aspect of their organization in order to streamline operations, retain staff and maintain a high quality of care for patients. Brightree customers Wendy Cofran, CIO of Natick Visiting Nurse Association (VNA), Michael Puskarich, CEO of Kenosha VNA and Elaine Stephens, RN, MPH, FHHC, CEO of Walpole Area VNA will join Diane Link, RN, MHA, director of Clinical Services for BlackTree Healthcare Consulting and Home Health Care News moderator, editor Tim Mullaney, as they teach attendees how to track and trend data that impact patient outcomes and pinpoint unique areas of opportunity to improve business operations.

“Once a leader in technology innovation, the healthcare industry is now scrambling to leverage new technologies to enhance clinical and business operations,” said Wendy Cofran, CIO of Natick VNA. “Modern innovations in technological tools will allow healthcare providers to improve patient care and streamline clinical business models.”

“Effective use of technology can not only help better manage patient care, but it can also have a positive impact on overall operations, including an organization’s 5-star rating,” said Diane Link, director of Clinical Services at BlackTree Healthcare Consulting. “We look forward to partnering with Brightree on this webinar to help educate the industry and explain the impact technology can have on an agency’s overall performance.”

“With such uncertainty surrounding healthcare’s regulatory environment, it is necessary for home health providers to take proactive steps towards identifying how technology fits into their overall business model,” said Matt Mellott, CEO of Brightree. “Those organizations that are technologically prepared for change, whether regulatory or consumer-driven, will be the ones that continue to grow and survive in the coming value-based care environment.”

About Brightree
Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 health care IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

 

Contacts

For Brightree LLC

Mary York, 678-781-7217
mary@williammills.com
or
Jacob Hamilton, 678-781-7226
jacob@williammills.com

Next Round of Audit Key Submissions Starts April 17

As the RAC audit program makes its return, the American Association for Homecare has announced that it will begin taking submissions for the First Quarter 2017 HME Audit Key survey on April 17. Also, the installment is now easier for HME businesses using Brightree software.

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Interoperability: Take better care of patients—and payments

In a new HME News Smart Talk, guest columnist Nick Knowlton, Brightree’s vice president, business development, explains how interoperability can have a positive impact on reimbursement. Read the article to find how real-time data access, resupply and other areas can affect your reimbursement.

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Brightree Leads Panel on Clinician Recruitment and Technology Adoption in Home Health and Hospice Care

Health care industry leaders to explore pros and cons of technology use in clinician engagement and recruitment

ATLANTA – March 29, 2017 – Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, announced today it will lead a panel on how technology affects clinician recruitment and job satisfaction at the Association for Home and Hospice Care of N.C.’s annual conference in Durham on April 4, between 1:30 and 3:30 p.m. ET.

The panel, titled “Clinician Recruitment, Retention and Satisfaction: Does Technology Help or Hinder,” will explore the use of technology in home health and hospice care and how it affects clinician recruitment, retention, on-boarding and job satisfaction. Brightree product marketing director Melissa Polly will join Brightree clinical product specialist Kerri Harpole, RN, BSN, along with Tarrah Lowry-Schreiner, President & CEO of Sangre de Cristo Hospice & Palliative Care and Wendy Cofran, CIO of Natick VNA, to discuss how to engage clinicians in a model that supports both the provider and patient, while making sure clinicians get the most out of their technology.

“Recent changes, whether regulatory drivers or value-based care initiatives, have shifted care providers’ outlook on emerging technologies and the part they can play in their daily tasks,” said Polly. “This is why care providers must re-evaluate their care models and whether or not technology is acting as a support to their clinician recruitment and engagement programs – as it relates to the quality and operational efficiency of their organization.”

“In the coming years, technology will continue to revolutionize how home care providers deliver vital services to patients and consumers,” said Harpole. “Because the benefits of new technologies within the hospice and home health care space are only beginning to be understood, this panel is designed to help attendees narrow their focus while identifying which technologies will support their individual care model.”

About Brightree
Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

 

Contacts

For Brightree LLC
Mary York, 678-781-7217
mary@williammills.com
or
Jacob Hamilton, 678-781-7226
jacob@williammills.com

Apacheta Blog Post – Thoughts on Medtrade Spring, Quality Time at the Brightree Booth

Apacheta Corporation, a mobile business solutions provider, reflects on the success of Medtrade Spring 2017 in a new blog post. The recap includes its time at the Brightree booth, as well as discussions with customers at the conference, and a panel presentation.

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Medtrade Spring Exhibitor Spotlights – Fisher & Paykel, ResMed, and Brightree

Medtrade spotlights Brightree’s new enhanced integration capabilities with its HME billing and business management module and AirView™ and myAir™, ResMed’s cloud-based sleep and respiratory care patient management and patient engagement platforms.

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ResMed wins Deal of the Year for the purchase of Brightree

In a transaction that embodied many underlying trends in the healthcare sector, ResMed Inc. bought Brightree for $800 million. The purchase underscores the ongoing shift in the U.S. healthcare system from a fee-for-service model to a fee-for-value model and the need for players across the healthcare continuum to use informatics and data analytics as tools to share information and deliver care more efficiently.

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Brightree Expands Sleep Therapy Capabilities with ResMed’s AirView Platform

New capabilities to drive greater efficiency for HME providers to help improve patient outcomes

ATLANTA – March 22, 2017 – Brightree®, the leading provider of cloud-based software for helping post-acute care companies improve business performance and patient outcomes, today announced that its home medical equipment (HME) billing and business management module has enhanced integration capabilities with AirView™ and  myAir™, ResMed’s cloud-based sleep and respiratory care patient management and patient engagement platforms.

The enhanced capabilities include:

  • Creating and updating patients in AirView, minimizing duplicate data entry
  • Receiving automatic patient compliance notifications from AirView, eliminating the need to check multiple systems
  • Inviting patients to register with myAir, helping to engage patients in their own therapy from the start

The latest enhancements integrate within Brightree’s Document Management module. This connection enables HME providers to efficiently perform regular compliance/therapy adherence checks and maintain audit compliance. Specifically, providers can automatically retrieve and store patient compliance reports from AirView directly into Brightree Document Management for provider reference, audit compliance and easy communication to physician referral sources. Compliance report storage frequency can be configured so HME providers can automatically receive a download of an initial compliance report in addition to ongoing 30-, 60- and 90-day reports.

“As the healthcare industry shifts to an outcomes-based model, Brightree and ResMed are working to provide innovative, seamless solutions to create greater visibility into performance and smarter decision making,” said Matt Mellott, Brightree’s president and CEO. “Integrating the AirView patient management platform provides Brightree users added capabilities to optimize business efficiencies and workflows in the HME environment, helping providers focus on improving patient outcomes.”

Initial users of these new capabilities are already seeing the results.

“The Brightree-AirView solution has helped us efficiently organize our workflow, so we can spend more time on our patients’ needs and less time managing operations,” said Crystal Callender, respiratory specialist at BlueDotMedical. “Being able to securely store and retrieve patient compliance information instantly not only enhances our audit compliance and communication process, but also that of our referral sources.”

Brightree and ResMed, a leader in innovative treatments for sleep-disordered breathing, COPD and related respiratory conditions, have a history of collaborating to improve the integration for sleep therapy patients and bring greater workflow efficiency. In 2013, they automated the onboarding of patients that use ResMed S9™ positive airway pressure devices. In 2014, the companies added innovative capabilities that further automated workflows, including support for ResMed’s AirSense™ 10 and AirCurve™ 10 PAP devices, together with patient onboarding, reporting and compliance notifications.

About Brightree

Brightree, a wholly-owned subsidiary of ResMed (NYSE: RMD), is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Contacts

For media:                      For investors:
Eric Lucey                       Agnes Lee
678-243-7986                 858-836-5971
elucey@brightree.com   investorrelations@resmed.com

Brightree’s Rob Boeye Explores How Mobile Technology, Data Helps Providers Succeed — HME Business Magazine

Mobile technology and data are changing the way the HME industry does business, says Brightree Executive Vice President of HME Rob Bobeye in the March issue of HME Business Magazine. Read his new column “A Change That Can Do You Good” in the Observation Deck section to learn how the shift to mobile apps and health devices, and use of big data are helping providers succeed in a connected world.

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Home Health and the 2017 HIMSS Conference

Rich Brennan, executive director of the Home Care Technology Association of America (HCTAA), attended HIMSS17 on behalf of the National Association for Home Care & Hospice (NAHC). His report on the event includes mention of a live demonstration of the electronic exchange of a clinical summary record by Cerner and Brightree using the CommonWell platform from a acute-care hospital to home health agency and then to a physicians office that included the face-to-face certification document.

 

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Brightree Launches New GetPaidHME Mobile Pay App

Technology turns mobile devices into instant payment tool for providers, hospital liaisons, other healthcare professionals

ATLANTA – Feb. 27, 2017Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, announced today the release of the Brightree Patient Collections GetPaidHME app that provides home medical equipment (HME) providers and other healthcare professionals with a quick way to process patient payments through their smartphone or tablet anywhere in real time.

GetPaid, which runs on Apple and Android devices, allows the user to scan a sales order directly from the delivery ticket.  The patient listing is then added to the delivery queue. Sales order data, including recipient information and the amount of money due, is automatically integrated into the app, eliminating the need for paper invoices.

Once the payment is processed using a major credit card, e-check, or FSA/HSA card, the app automatically posts the payment back into the Brightree core platform, streamlining the manual entry process. Patients receive an email receipt confirming the payment for their records.

“This revolutionary app was developed to address the growing need for HME providers to have a mobile way to collect payments with an application that would communicate back to their billing software to update the patient’s account and streamline payment processes,” said Shaw Rietkerk, executive vice president and general manager, Brightree Revenue Cycle Management.

Additional features of GetPaid include adding orders to the sales order currently in delivery and the ability to sign up clients for Brightree’s AutoPAY from within the app so future payments can be processed automatically.

“The GetPaidHME app was designed to modernize the delivery and payment workflow by giving providers a simple, cost-effective way to empower their delivery technicians, hospital liaisons, respiratory therapists and sales staff to collect payments,” said Jennifer Leon, vice president, Brightree Patient Collections.

“The idea for the app came from a request from Brightree customers who wanted to be able to take payments when they are working out of the office,” Leon said. “The need to collect out in the field further enhances the provider’s collection strategy, something they didn’t have before. Now they do.”

 

Watch the video:

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.


Contacts

Brightree
Eric Lucey
678-243-7986
elucey@brightree.com

HME News Smart Talk — Interoperability: Be smart about your business

In a new HME News Smart Talk, guest columnist Nick Knowlton, Brightree’s vice president, business development, explains how interoperability can improve operational efficiency for HME providers, including to reduce errors.

Q. How will interoperability improve operational efficiency for HME providers?

A. Just like your smartphone shares data to connect and organize many aspects of your life, a smart interoperability plan can do the same for your HME business. Your business is increasingly pressured by a greater demand to improve patient outcomes. Additionally …

 

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Brightree and ADSI Partner to Enhance Sleep Diagnostic Ordering

Service for home sleep apnea and pulse oximetry tests to create greater workflow efficiencies for HME providers

ATLANTA – Feb. 23, 2017 – Brightree®, the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, today announced that it has entered into an agreement to develop ordering and processing capabilities for overnight pulse oximetry and home sleep apnea tests with Advanced Diagnostic Solutions, Inc. (ADSI), a diagnostic medical technology and patient care company that provides overnight home sleep apnea and pulse oximetry testing. This integration allows home medical equipment (HME) providers and physicians to benefit from a complete and closed-loop diagnostic testing order and result workflow.

ADSI works with HME suppliers to test patients for eligibility for home oxygen and sleep therapy. ADSI is compatible with all major oximeters, including its own Bluetooth oximeter for iOS & Android that uploads results quickly and will enable easy access within Brightree.

Brightree’s technology will allow HME providers to order ADSI services directly in their workflow. Providers will be able to send information electronically through the interface to complete the pulse oximetry or home sleep test ordering process, avoiding duplicate data entry and automating inbound results delivery as they order tests and process results. Automatic electronic ordering within the Brightree system replaces manual paper submissions done by fax and phone or through a testing partner’s website.

“As the HME industry undergoes changes that affect profitability and patient care, our new service will provide an effective means to manage and automate home-based testing for sleep apnea and pulse oximetry,” said Gary Long, Brightree’s chief business development officer. “By creating a more efficient process, we help lower the cost of processing the orders and enable providers to take care of patients more quickly through the ADSI-Brightree integration.”

The service also provides advantages for the patient. Since pulse oximetry and sleep apnea testing can be critical to beginning the treatment process for chronic illness, improving the turnaround time for results and ultimately equipment delivery means assisting referral sources with treatment in a timelier manner.

“By using technology to more effectively bridge the gap between testing and therapy, we will help initiate management and treatment of these conditions faster to improve patient outcomes,” said Nick Knowlton, Brightree’s vice president, business development. “This has the potential to positively impact the health and well-being of tens of thousands of patients per year.”

“Via our partnership with Brightree, we have created a solution that will streamline orders and enhance delivery processes, and thereby decrease paperwork and overall expenses,” said Brandon Womack, president of ADSI. “This integration will save HME providers a considerable amount of work and will speed up the entire ordering and results process.”


About ADSI

Advanced Diagnostic Solutions, Inc. is a Medicare Approved Independent Diagnostic Testing Facility (IDTF) and a state licensed Health Care Clinic. As a privately held medical technologies and patient care company, ADSI conducts Pulse Oximetry testing through a network of DME/HME customers throughout the nation for required testing for home oxygen qualification. ADSI also conducts home sleep apnea testing for patients with suspected obstructive sleep apnea (OSA) who prefer to be tested at home. For more information, visit www.dynamicdiagnostic.com/Brightree.

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.


Contacts

Brightree
Eric Lucey
678.243.7986
elucey@brightree.com

Welcome our Newest CommonWell General Members!

It seems only fitting that as we kick off today at the HIMSS17 conference in Orlando with 40,000+ of our industry colleagues we welcome six new members into CommonWell Health Alliance. Ranging from EHR companies to HIEs and specialty HIT systems, our membership continues to grow not only in numbers but in diversity as well. Together, with these new members, CommonWell is now well more than 60 members strong, and we are all working together to improve the accessibility of health data for providers and the individuals they serve.

 

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Brightree to Showcase Interoperability with Next Generation Patient Experience at HIMSS

Brightree will be part of a live demonstration at the HIMSS Interoperability Showcase in collaboration with CommonWell and Cerner to show a patient’s care transition from acute to home care to primary care

 

ATLANTA – Feb. 20, 2017 – During this week’s HIMSS Annual Conference & Exhibition in Orlando, Fla., Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, will join CommonWell Health Alliance®, a not-for-profit trade association focused on fostering nationwide health data exchange, and Cerner, a global leader in health care technology, to demonstrate an innovative, person-centric interoperability experience.

The demonstration will take place at booth #9000 during the HIMSS Interoperability Showcase: Where IT Connects Everything. The Interoperability Showcase is a premier experience for HIMSS attendees that demonstrates health information technology data exchange through production-ready standards, on:

  • Monday, Feb. 20, 10:00 a.m. to 6:00 p.m.;
  • Tuesday, Feb. 21, 9:30 a.m. to 6:00 p.m.; and
  • Wednesday, Feb. 22, 9:30 a.m. to 4:00 p.m.

Brightree, a Contributor Member of CommonWell Health Alliance, will be part of the CommonWell Care Transitions use case demonstration, where attendees will follow a hypothetical healthcare patient (named Gloria) with Type 2 Diabetes Mellitus. The demonstration will show the process of her care transition from acute to home care to primary care using Direct Secure Messaging and CommonWell Health Alliance interoperability services.

“The future of healthcare and value-based reimbursement requires patient-centric interoperability,” said Jitin Asnaani, executive director of CommonWell Health Alliance. “To optimize care delivery, we must get the data to follow the patient. As our first post-acute focused vendor, Brightree has championed use case extensions to bring this level of interoperability to post-acute providers. By connecting to the CommonWell network, Brightree will enable access to thousands of health care delivery sites and millions of patient records on behalf of its providers. This is a game-changer for post-acute care delivery and patients who are being treated in the post-acute space.”

Brightree will demonstrate how its solutions and services are integrated into the system of care by using direct secure messaging of clinical information to initiate a referral and CommonWell network services to augment the referral and supply insight to the patient’s other care providers.

“This demonstration will showcase how interoperability is turning a patient’s experience into a smooth transition of care,” said Gary Bartlett, Brightree product manager, interoperability. “Improving how information is recorded, sent and received improves patient outcomes, which is important for the patient and for the provider as the industry shifts to a value-based reimbursement model.”

Brightree represents one part of the patient’s three-part interoperability journey, which includes acute and ambulatory care settings represented by Cerner, a Founding Member of CommonWell. The organizations will show attendees how they connect and work together at different areas of the health care continuum to help a patient through various stages of disease management.

“Each step utilizes the power of interoperability to show how we can work together to improve patient care,” said Nick Knowlton, Brightree vice president, business development. “We are thrilled to be working with these organizations to help improve care transitions and demonstrate the overall value proposition to the post-acute and broader healthcare world.”

Also at HIMSS, Brightree CEO Matt Mellott will be featured on CommonWell TV on Feb. 21, where he will share his insight on interoperability, the healthcare industry, the company’s partnership with CommonWell and other topics. “We strive to provide our customers with the best tools possible to care for their patients, and we are excited to demonstrate our interoperability solutions to the health care industry,” said Mellott.

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

 

Contacts

For Brightree
Mary York, 678-781-7217
William Mills Agency
mary@williammills.com

Live Demonstrations of CommonWell Services at the HIMSS 17 Interoperability Showcase

Every you time you visit your health care provider, you mostly likely are faced with the daunting task of recalling your medical history – from yesterday to birth, in some cases. You fill out paper forms. You lug medical records from office to office. Or perhaps you decide it is too much work and just don’t share your clinical history. All of which leaves much to be desired in terms of ensuring you receive the best care possible.

For years, the HIT industry has been trying to solve for this.

CommonWell has made great strides in helping your providers (and you!) access your medical records regardless of where that care occurred, who provided it or what software system they are on.

Next week at HIMSS17 in Orlando, two CommonWell members – Brightree and Cerner – will be giving live demonstrations of their EHRs with CommonWell services built directly into the current provider workflow. Attendees will be able to watch as a patient navigates the health care system starting in an in-patient setting, moving to a home care setting and ultimately following up with her primary care physician (PCP).

 

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CommonWell Becomes First National Network to Use the Argonaut Project’s FHIR Specifications

CommonWell Health Alliance® today announced it has completed building the first set of The Argonaut Project’s FHIR specifications into its core services—making it the first national network to enable comprehensive FHIR-based-exchange at scale. CommonWell, recognizing its critical role in improving nationwide health data exchange, has been using FHIR since 2013 when it first developed its core interoperability services and person-centric national network.

By building the latest set of FHIR specifications, all CommonWell Members will be able to leverage FHIR-based outbound query and retrieve capabilities to access data across the network. Brightree will be the first to deploy this capability to clients across the country this year and has already built FHIR-based workflows into their technology.

By implementing the latest FHIR specifications, CommonWell and its members have made it simpler and faster for technology innovators to exchange health data. The latest specifications rely on more modern architecture which makes it easier for developers—both inside and outside the EHR industry—to connect to the information they are trying to access. Additionally, it creates the stepping stones for more widespread sharing of discrete segments of data, as opposed to the comprehensive summary of care documents that are shared today.

CommonWell is implementing the Find Document References and Retrieve Document resources and corresponding OAuth2 security specifications for Document Responders, as profiled by the Argonaut Project in a release issued yesterday. CommonWell will also utilize Argonaut specifications for provider directories in order to enhance the network with directed query capabilities. CommonWell is bridging these specifications to the existing IHE XCA specifications that many major EHR vendors have already built in the past. This allows CommonWell Members to use either the more modern FHIR-based or the older XCA-based specifications. This bridging highlights the unique ability of CommonWell services to consolidate and deliver queries from multiple EHRs to a single endpoint.

“CommonWell has been using FHIR for patient identity management purposes since it first built its core interoperability services, even before the launch of the Argonaut Project,” said Jitin Asnaani, executive director of CommonWell Health Alliance. “By leveraging these latest FHIR specifications, CommonWell is taking the first of many steps to leverage FHIR for clinical interoperability, and plans to support additional FHIR specifications later this year.”

Brightree, the first solely post-acute focused member of CommonWell, has enabled FHIR-based exchange per the specifications of the Argonaut Project to query and retrieve clinical documents through Alliance services to enable better patient care in the post-acute market.

“Our initial reason for joining CommonWell was to gain access to a national network that could solve for interoperability issues inhibiting the providers we serve. By combining our cloud-based architecture with FHIR-based exchange, we will be able to more efficiently leverage the CommonWell network and provide even more value for our providers and the patients they serve,” said Matt Mellott, chief executive officer of Brightree.

The Alliance officially became a member of Health Level Seven International (HL7)—an industry driver of FHIR—earlier this year. This further symbolizes the Alliance’s commitment to work collaboratively across the health IT landscape and to leverage existing standards where possible.

To see CommonWell FHIR-based exchange in action, visit Brightree as they give live demonstrations of their Home Health Solutions, alongside Cerner, at the CommonWell Care Transition area of the HIMSS Interoperability Showcase (Booth #9000) during the exhibition hall hours Monday, Feb. 20-Wednesday, Feb. 22.

About CommonWell Health Alliance

CommonWell Health Alliance is a not-for-profit trade association of health IT companies working together to create universal access to health data nationwide. CommonWell members represent two-thirds of the acute care EHR market1 and more than one-third of the ambulatory care EHR market2, as well as market leaders and technology innovators supporting care settings such as post-acute care, imaging, perinatal, laboratory, retail pharmacy, oncology, population health, emergency services and more. CommonWell and its members are committed to the belief that provider access to health data must be built into information technologies at a reasonable cost for use by a broad range of health care providers and the populations and people they serve.

To learn more about CommonWell Health Alliance, visit www.commonwellalliance.org. Engage with CommonWell on our Blog, as well as through Facebook, LinkedIn and Twitter using the handle, @CommonWell. CommonWell Health Alliance® and the CommonWell Logo are registered trademarks of CommonWell Health Alliance Inc.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The company serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients and protect reimbursements. The company is ranked one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For more information, visit www.brightree.com or call 1.888.598.7797.

1 KLAS – 2016 Hospital EMR Market Share, May 2016. © 2016 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

2 SK&A, a Cegedim Company – “Physician Office Usage of EHR Software” SK&A. February 2016.

 

Contacts

CommonWell Health Alliance
Hill+Knowlton Strategies
Berit Mansour, 202-944-5136
Email: CommonWellPR@HKStrategies.com
or
Brightree
William Mills Agency
Mary York, 678-781-7217
Email: mary@williammills.com

Optimize Brightree, Optimize Your Business Illuminates on Day 1 of Medtrade Spring

Medtrade Monday previews what Brightree has planned for the first day of Medtrade Spring, including speakers and presentations. There is also a Q&A with Brightree on the outlook of the event and the HME industry.

Medtrade Spring attendees who are looking to get a firm grip on all aspects of their business should consider attending the Optimize Brightree, Optimize Your Business workshop, scheduled for day one (Monday, Feb. 27) of Medtrade Spring. The conference portion of Medtrade Spring is set for Feb. 27 and 28, while the Expo Floor will be open Feb. 28 and March 1.

 

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HME News Smart Talk column on Interoperability

In the latest HME News Smart Talk, guest columnist Nick Knowlton, Brightree’s vice president, business development, looks at how interoperability will affect HME providers, including leveraging what’s already there.

Q. There is a lot of talk recently about interoperability. How will it affect HME providers?

A. Interoperability is simply the right information moving to the right place at the right time. As more referral sources have connected to the digital world …

 

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ResMed featured on CNBC’s Mad Money

ResMed was featured on CNBC’s Mad Money. Host Jim Cramer also discussed Brightree and last year’s acquisition. Watch the video from the show.

Billing & Software: Answers from Industry Experts

In the January issue of HomeCare Magazine, experts in the HME market answer questions about the current and future state of the industry, including Rob Boeye, Brightree’s Executive Vice President Home Medical Equipment.

What does your company offer the HME industry?
BOEYE: Brightree offers cloud-based software to improve clinical and business performance in the post-acute care industry. Our software
and services manage intake, operational, clinical, inventory and revenue cycle processes to facilitate better patient care.

How do your products help HME and other health care providers?
BOEYE: Brightree’s innovative technology enables providers to …

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AAHomecare resolves to increase participation in HME Audit Key

AAHomecare is taking steps to make participation in its HME Audit Key survey easier in 2017.

The association and Brightree this month will begin beta testing a report that would give providers many of the answers to the “toughest” questions in the survey. It’s in discussions to do the same with Mediware.

AAHomecare expects to open its survey to the next round of data submissions—for the fourth quarter of 2016—in mid-January.

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New Brightree CEO strives to make HME providers easier to work with

Matt Mellott has been to Medtrade before, as an HME provider. But this year, he was at the show as the new CEO of Brightree and as the keynote speaker for the company’s pre-Medtrade Brightree Summit. Mellott, formerly president of MedBridge Healthcare, had a Q&A with HME News to discuss how facilitating fluid communication with referral sources is the key to the company’s and providers’ future.

HME News: Why is being a former provider a valuable experience to have as the leader of a software company?

Matt Mellott: Leading MedBridge Healthcare the past 12 years was an invaluable experience that provided insights into the needs of post-acute healthcare providers and what they expect from a technology partner. While serving the market as both an HME and home health provider during my career—where I worked with hospitals, physician practices and industry leaders—I gained an understanding on how they measure and improve their performance, and how they react to market changes and patient needs. I believe that I have a strong grasp of the challenges that HME providers face and …

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Brightree Makes Donation to National HME, Home Health and Hospice Organizations

Contributions to nonprofits Portlight Strategies, the Hospice Foundation of America, and the Caregiver Action Network will help benefit patients, caregivers, people with disabilities, and health professionals nationwide

ATLANTA – Dec. 21, 2016 – Brightree®, the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, today announced it has given monetary donations to Portlight Strategies, the Hospice Foundation of America, and the Caregiver Action Network, three national nonprofit organizations that support home/durable medical equipment, and home health and hospice communities.

The donations will help support the development and accessibility of medical equipment and supplies, and educational materials and resources for patients, people with disabilities, caregivers and other health professionals. Donations to each organization will be used for the following:

  • Portlight Strategies will provide disaster relief equipment, supplies and projects aiding individuals with disabilities, including home/durable medical equipment.
  • Hospice Foundation of America will support those who experience loss, and educate hospice professionals to help those coping with illness, grief and bereavement.
  • Caregiver Action Network will provide education, assistance and resources to home health caregivers and support groups across the country.

Each year, Brightree donates to charitable organizations on behalf of customers, partners and employees in lieu of sending traditional holiday cards.

“These organizations provide great services to the HME, and home health and hospice communities, and Brightree is proud to contribute to their efforts and help make a difference with the people they support,” said Brightree CEO Matt Mellott.

The reaction from each organization is full of thankfulness and gratitude.

“This generous gift from Brightree will enable Portlight Strategies to serve the disaster-related needs of people with disabilities all across the country throughout 2017,” said Paul Timmons, Jr., Board Chair, Portlight Strategies.

Amy Tucci, Hospice Foundation of America president and CEO, said, “This will help Hospice Foundation of America continue to provide valuable services to individuals and families who are in need of information and resources related to hospice care, caregiving and grief. We are honored to be recognized by a company that shares not only our deep commitment to improving care for millions of hospice patients and families, but also supporting hospice professionals who provide compassionate care at the bedside.”

Caregiver Action Network Director of Programs and Operations Mark Gibbons said, “Brightree’s gift will continue to allow caregivers to come to Caregiver Action Network to learn about caregiving, relieve isolation, share their story and read others, join a forum for peer support and find educational resources. These funds will supplement workshops for caregivers to educate them about available resources such as home health care, support groups, respite care, clinical trials, and hospice.”

About Portlight Strategies

Portlight Strategies, Inc. was founded in 1997 by people with disabilities to serve to the disaster planning and response needs of people with disabilities.

About Hospice Foundation of America

HFA provides programs for professional development, public education and information; funding research, producing publications, and by providing information on issues related to hospice and end-of-life care. Our programs for healthcare professionals are designed to improve care of those with terminal illness and those experiencing the process of grief, and are offered on a national basis. Our programs for the public are designed to assist individual consumers of health care who are coping with issues of caregiving, terminal illness, and grief.

About Caregiver Action Network

Caregiver Action Network is the nation’s leading family caregiver organization working to improve the quality of life for the more than 90 million Americans who care for loved ones with chronic conditions, disabilities, disease, or the frailties of old age. CAN serves a broad spectrum of caregivers ranging from the parents of children with special needs, to the families and friends of wounded soldiers; from a young couple dealing with a diagnosis of MS, to adult children caring for parents with Alzheimer’s disease. CAN (the National Family Caregivers Association) provides education, peer support, and resources to family and home health caregivers across the country free of charge.

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.


Contacts

Brightree
Eric Lucey
678-243-7986
elucey@brightree.com

Thriving in Changing Times

More than 20 years ago, MedCare Equipment Company started out like many small home medical equipment (HME) providers, with a few employees and a simple mission to provide quality health care and products to customers in a cost-effective way.

However, this western Pennsylvania company adapted and redefined itself multiple times as the industry changed, through partnering with hospital systems and using technology to establish a $70 million revenue base with 24,000 patients and a staff of more than 300 at 14 locations in four states.

Since the early 1980s, the hospital-based provider has undergone numerous changes to stay competitive, beyond providing medical equipment and supplies to patients of all ages.

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Investing in the Right Technology

ERP software helps providers drive efficiency, but what’s it worth to you?

We often see the latest and greatest technology hit the market this time of year, before the holidays. You may even find exciting products at Medtrade that could help your business. Though your best investment is something you have probably considered for years: an enterprise resource planning (ERP) software system. As technology has advanced from legacy software to on-premises ERP to cloud-based, so has the need of providers to manage all aspects of their operation with one system.

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Apacheta Corporation Sees Significant Success at Medtrade Fall, Brightree Summit

Apacheta Corporation, a mobile business solutions provider, reflects on the success of Medtrade Fall 2016 and the Brightree Customer Summit as it was able to showcase the product line and share customer testimonials.

On Oct. 31, Apacheta demonstrated the capabilities provided by its product line at the Brightree Customer Summit in an exclusive presentation, “Best Practice Workflow for Referrals: from Intake to Delivery.” In front of an audience of HME/DME key decision makers, Apacheta executives explained the primary benefits of utilizing a mobile delivery logistics solution are …

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Brightree Honors Top HME Providers with Customer Excellence Awards

At the Brightree Customer Summit, held in conjunction with the Medtrade conference, Brightree announced the winners of its 2016 Customer Excellence Awards given to top HME providers that have excelled in their use of Brightree solutions.

ATLANTA – Oct. 31, 2016 – Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, announced the winners of its 2016 Customer Excellence Awards for HME providers. Presented at the Brightree Summit, held in conjunction with the Medtrade conference, the awards were given to top providers that have excelled through their use of Brightree solutions.

The seven award categories and eight winners are as follows:

  • Scholar Award given to Freedom Medical (Deaconess) for the organization whose internal Brightree training initiatives have set the bar for excellence.
  • Ambassador Award presented to Jim’s Pharmacy and Home Health Care as the customer with the greatest involvement and contributions to the Brightree Online Community.
  • Leading Edge Award honored Altru as the organization that has transformed its workplace by doing business progressively and demonstrated that Brightree has greatly impacted their employees and patients.
  • Rising Star Award recognized Edwards Health Care Service as the most successful organization that has used Brightree solutions for less than two years.
  • Most Valued Provider Awards (2 levels) honored and celebrated the organizations that have achieved the most documented success for the previous year using Brightree solutions.
    Hometown Healthcare won in the “25 users or less” category.
    Epic Medical Solutions in the “more than 25 users” category.
  • Brightree RCM – Most Improved Provider Award recognized Hometown Medical as the customer organization with the largest improvement in-payment ratio since moving to RCM.
  • Brightree RCM Champion of the Year Award recognized Gould’s as the long-term customer organization that has embraced best practices and the Brightree RCM workflow to improve their audit readiness, cash collections and overall financial health of the business.

“With the struggles of reimbursement these days, we find that efficiency is getting more and more important, so we are happy to be recognized for that,” said Art Boatman, VP, Product Line Management, Epic Medical Solutions.

Rob Boeye, Executive Vice President of Brightree, said, “We are honored to have such great customers that have demonstrated their ability to find ways to grow and succeed in this challenging environment. Through the use of Brightree solutions, these providers were able to reduce costs, save time and run their overall businesses more efficiently. We congratulate all the recipients of the 2016 Brightree Customer Excellence Awards.”

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,200 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Five Ways Interoperability Can Benefit Home Health and Hospice Agencies

The digital age has created an overhaul of technology within the healthcare industry – transforming health records into collections of electronic data that should simplify administration processes for providers everywhere.

But just because health records have gone digital, doesn’t mean it makes communication any easier between providers. That’s why interoperability is crucial to the future of healthcare, and home health and hospice are no exceptions. In fact, home health and hospice agencies can arguably benefit the most from compatible EHR systems.

With many home health and hospice agencies falling behind when it comes to interoperability, there are plenty of reasons they should adopt these technologies sooner rather than later. Here are five benefits:

It Can Enhance Relationships with Referral Sources

The majority of post-acute referral sources already communicate secure patient data electronically. Simplifying that communication between referral source and provider should always be a priority, so adopting compatible technology is a no-brainer. When choosing a provider, referral sources are going to choose to interoperate – allowing them to seamlessly send and receive data on patients. Having the technology that allows your agency to do this will set you apart from the competition.

Beyond ease of use, tasks that were once tedious can now be done with a click – including electronic referrals, eSignatures, point-of-care documentation and real-time patient data.

It Can Create More Efficient Operations

From computers to medical equipment – it’s always important to see a return with any technology investment in your agency. With interoperability, the return is clear. Sending and receiving data electronically means fewer documents, less effort searching patient records, less time communicating with providers and more immediate information.

This increased visibility of patient information can result in more thorough documentation, greater likelihood of approved claims and full reimbursements. Interoperability will ultimately minimize waste of both time and paper, which means you can spend more time with more patients – affecting your bottom line.
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Home Health Medicare Pre-Claim Review: The Good, the Bad and the Ugly

The Pre-Claim Review Demonstration, a recent Medicare home health pilot program from the Centers for Medicare & Medicaid Services (CMS), is one of many new requirements that home health agencies across the country could have to adopt depending on the outcome of recent actions being taken by industry organizations, stakeholders and Congress to extend the delay or withdraw it altogether. Created to enforce a more proactive oversight strategy on Medicare home health coverage in an effort to reduce fraud and abuse, the pre-claim review’s pilot phase was to begin with implementation in Illinois, Florida and Texas in 2016, then Michigan and Massachusetts in 2017—all states with soaring fraud, abuse and over-spending rates.

But since the Illinois implementation in August, the National Association for Home Care & Hospice (NAHC) has described the demonstration as “a complete mess,” after impacts in the pilot state are reportedly “highly negative” and “rife with problems.” These adverse reports prompted Florida Senators Ben Nelson (D) and Marco Rubio (R) to push for a delay in Florida implementation—the next state set to begin the demonstration on October 1. After urging for a delayed expansion “until CMS, stakeholders and Congress have the opportunity to evaluate and understand the impact of the demonstration in Illinois,” CMS announced an indefinite delay on pre-claim review while they focus education efforts on how to submit pre-claim review requests, documentation requests, documentation requirements and common reasons for nonaffirmation.

While the next pilot states are on hold for now—CMS will announce further expansion with at least 30 days’ notice—the demonstration remains in effect in Illinois. And as NAHC and other stakeholders continue the fight to suspend Illinois’ pre-claim review mandates, many agencies in other states are worried CMS will instead resume expansion.

The Good
The intent of the demonstration is good and meant to ensure home health services are funded by Medicare only when criteria for service coverage is met. When successful, this would result in the reduction of improper payments and the cost of additional documentation and resources it takes for CMS to chase them.

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Compass Health Partners with Leading Software Provider Brightree to Facilitate Seamless Electronic Ordering for DME/HME Providers

CompassHealthCleveland, Ohio, October 13, 2016 – Compass Health Brands™ is pleased to announce they have partnered with Brightree®, the leading provider of cloud-based clinical, business management and billing software for the post-acute care industry, as an integrated electronic purchasing partner. DME/HME dealers can now streamline their workflow by ordering equipment and supplies from Compass Health Brands directly through the Brightree Integrated ePurchasing platform.

When a dealer creates a purchase order in the Brightree platform, a transmission is sent from Brightree through a secure FTP connection to Compass Health. This new electronic link between the two systems enables providers to view item availability and pricing in real time. In addition, they can perform one-touch drop shipments, receive automatic confirmations and submit purchase orders directly to Compass Health. Any dealer currently using Brightree can utilize the integrated ePurchasing feature at no additional cost.

“The Brightree platform enables our customers to easily order and drop-ship our products (DME, mobility, pressure prevention, support surfaces to respiratory and CPAP) within a single interface saving valuable time, reducing operating costs and improving patient care with faster delivery of products,” said Stuart Straus, President and CEO of Compass Health Brands. “Brightree will not only enhance our customer’s experience, but will enable us to once again exceed their expectation.”

“HME providers want to streamline workflows and improve operational efficiencies, and at Brightree we want to give them the solutions to help achieve these goals,” said Rob Boeye, executive vice president HME at Brightree. “Partnering with Compass Health enables us to drive our customers’ experience to reduce their operating costs, save time and improve patient care with seamless ordering and faster supply delivery.”

The Brightree collaboration follows on the heels of the Compass Health’s purchase of both ProBasics from Invacare Corporation and Meridian Medical.

Brightree will exhibit its ePurchasing solution in booth #1745 at the Medtrade Fall Conference on November 1-3 in the Georgia World Congress Center in Atlanta, Ga.

###

About Compass Health
Compass Health Brands, headquartered in Middleburg Heights, Ohio, manufactures and distributes bath safety, personal care, durable medical equipment, support surfaces, pressure prevention, mobility, pain management, respiratory, health aids, and medication compliance, serving both professional and consumer markets. Professional brands include Meridian Medical, Roscoe Medical, InTENSity and Viverity and are sold through a professional independent dealer network.  Consumer brands include Carex, AccuRelief, Apex, Bed Buddy and TheraMed and are sold through drug store chains, drug wholesalers, mass merchants, and grocery retailers. For more information, visit www.compasshealthbrands.com.

About Brightree:
Brightree is the leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Apacheta and Brightree Celebrate Two Years of Partnership

Apacheta Corporation, a mobile business solutions provider, today recognizes the strength of its two-year-old relationship with Brightree, a provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry.

MEDIA, Penn. (October 13, 2016)—Apacheta Corporation, a mobile business solutions provider, today recognizes the strength of its two-year-old relationship with Brightree, a provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry. Apacheta and Brightree began their relationship in June 2014 to offer home medical equipment (HME) and durable medical equipment (DME) providers an integrated mobile delivery management solution to significantly reduce costs and errors, improve productivity, increase billing processes and enable better patient experiences.

Since then, the companies have seen close to a 60 percent compounded monthly growth rate (CMGR) in customer adoption of the mobile technology. The two continue to bring significant benefits to HME and DME providers adopting electronic delivery solutions, such as a 25 percent reduction in overhead costs by streamlining order and delivery processes, as well as decreases in improperly executed paperwork, paper cost and overtime hours. Customers using the Brightree-Apacheta solution are benefiting from significantly improved cash flow and see on average their delivery-to-billing confirmation time shrink from three days to less than an hour.

“We saw Brightree’s customers were gaining significant business benefits in automating their back-office operations, but still searching for an all-encompassing, cost-effective mobile solution to automate their paper-intensive delivery processes,” said Gregg Timmons, CEO of Apacheta. “Through our partnership with Brightree, we have created a mobile solution that dramatically reduces costs with a significant improvement in cash flow. Our mobile solution easily connects into the Brightree system to enable electronic scheduling, routing and proof of delivery functions on commonly available handhelds running Android or iOS. Additionally, our integration extends to Brightree’s document management system to enable billers to begin the confirmation process within minutes of a delivery, which can be as much as a 98 percent reduction in cycle time to start the confirmation process leading to quicker reimbursements. Our partnership is what providers have been craving, and since they’ve had a taste of it for two years, I don’t believe they want to do business any other way.”

Post-acute care providers who have moved from manual paper processes to technology-based software solutions through Apacheta and Brightree are experiencing greater marginal gain on their overall return on investment (ROI). By investing in a mobile delivery logistics solution, providers are able to allocate the money they are saving in paper processing, fuel expenses and billing services to other aspects of the business, which alleviates pain from recent reimbursement cuts.

“Our relationship with Apacheta has proven to be incredibly beneficial to both us and providers,” said Steve Rogers, vice president of product management at Brightree. “Together, we have been able to meet the needs of our customers and provide a powerful response to the challenges facing HME providers. Business efficiencies, better patient care and enhanced operational visibility are key benefits for providers using the Brightree system, and Apacheta is a critical partner in our ecosystem. As we both continue to grow, we look forward to continuing to strengthen this relationship and seeing what more we can accomplish.”

At the Brightree Summit on October 31 alongside the Medtrade Fall 2016 conference, Apacheta will present on the benefits of using a mobile delivery solution that automates and streamlines workflow management. Medtrade offers HME and DME providers the opportunity to build successful relationships, and provides insight on the ever-changing legislative and regulatory landscape. Brightree’s Summit offers attendees the ability to connect with current customers and learn more about how they improve business efficiencies. The Summit will also host several informational sessions and hands-on training courses for those wanting to learn more about Brightree’s offerings.

Apacheta and Brightree intend to continue and expand upon their relationship to create furthered success for their customers. To learn more about Apacheta and Brightree, visit apacheta.com and brightree.com.

Home Oxygen Company Bets on Automation

Home Oxygen Company, a respiratory services provider, has landed on Inc. Magazine’s 5000 list of fastest growing privately held companies for the first time, taking No. 3343.

The key to the company’s success? Automation, says CEO Andrea Ewert.

While providers are struggling to reconcile operational costs with two rounds of reimbursement costs, Home Oxygen has grown by 2% year-to-date, as of July 1.

“I don’t know if we’ll be able to repeat that, but what choice do we have?” said Ewert. “We have to make it and using technology is definitely going to give us a fighting chance. If we’re able to automate some positions, that’s what we’re doing.”

Founded in 2007, Home Oxygen accepted Round 2 re-compete contracts for respiratory and mobility equipment and supplies in seven metropolitan statistical areas (MSAs). It has employed nearly 20 technologies in an effort to streamline its business, including Brightree’s document management systems, Strategic AR’s patient receivables software and Apacheta’s mobile solutions.

“Because we’re a paperless company, some of those orders—not all—can be confirmed immediately once the signature is received,” said Ewert. “That’s been a big help.”

The company has been cutting corners internally as well, supplying all employees with desktop scanners and dual monitors at their desks.

While streamlining has made Home Oxygen more nimble, its non-delivery business model remains the cornerstone of the company.

“We don’t deliver a single tank,” said Ewert. “So that eliminates the need for drivers, techs, lot number tracking, insurance, curating invoices—all that stuff. That saves a lot of money.”

If HME companies want to survive in the current reimbursement climate, they need to make a “mental jump” into the next millennium, says Ewert.

“I’m sure there are providers trying to deliver tanks under the new reimbursement,” she said. “And that’s just crazy because you can’t.”

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Brightree CEO is Cautiously Optimistic

Many HME providers are feeling the effects of continued change. With the help of Brightree’s cloud-based business management software, new CEO Matt Mellott intends to help providers deal with that change, and ultimately get beyond survival mode to the realm of real success. Medtrade Monday talked with Mellott to get his take on the future of HME, dealing with change, the importance of attending trade shows, misconceptions about the sleep/respiratory business, and his state of optimism as we head into the final months of 2016.

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2016 Brightree Summit Aims to Empower HME Providers to Get Connected

The Brightree Summit will be a full-day conference event packed with great hands-on training and expert advice. The event will again be held in conjunction with Medtrade so attendees can utilize their time and travel budgets to attend the two events together.

ATLANTA–Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, announced today it will host the Brightree Summit on Oct. 31, 2016, at the Georgia World Congress Center in Atlanta.

Last year, Brightree hosted more than 300 of its HME customers for a half day of training, education and networking in conjunction with Medtrade. This year, the Brightree Summit will be a full-day conference event packed with even more great hands-on training and expert advice. The event will again be held in conjunction with Medtrade so attendees can utilize their time and travel budgets to attend the two events together.

The theme of the 2016 Brightree Summit is Get Connected! and will focus on a number of industry topics, including interoperability. As the healthcare ecosystem strives to improve patient outcomes, interoperability will be key to sharing data across the care continuum for greater care coordination.

“The Summit is the perfect place for our customers to engage with industry leaders and their peers, and learn how to enhance operations and efficiency,” said Brightree CEO Matt Mellott, who will deliver the opening keynote. “Sharing the same stage as Medtrade enables our customers to experience the best in HME – from products to industry insights to innovation – in one affordable week.”

The Brightree Summit will offer plenty of learning opportunities, training sessions, networking activities and a finale party at the Tabernacle on Nov. 2, from 7 p.m. – 11 p.m. By registering for the Brightree Summit, attendees automatically receive free access to the Tabernacle party.

Registration for the Summit and Medtrade is available online as well as onsite. For more information, including the agenda and to register for the Summit and Medtrade, visit www.brightree.com/summit.

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visit www.brightree.com or call 1.888.598.7797.

Brightree is registered trademark of Brightree LLC.

Contacts

Brightree
Eric Lucey, 678-243-7986
elucey@brightree.com

Cormack Family Funds New Children International Community Center

Dave Cormack and his family were lead donors in the construction of the new Cormack Family Community Center and Youth Center, which will benefit nearly 12,000 children and youth in Cartagena, Colombia.

KANSAS CITY, Mo. – Aug. 1, 2016 – Dave Cormack, the president and chief executive officer of the healthcare software provider Brightree, and his family were lead donors in the construction of the new Cormack Family Community Center and Youth Center in Cartagena, Colombia. The centers were inaugurated earlier this summer and will benefit nearly 12,000 children and youth.

Cormack and his family became involved with Children International in 2013 when they began sponsoring two children from the Dominican Republic. Soon after, they decided to sponsor more children, this time in Colombia.

cormackcenter_pr

“We love sponsoring children below the poverty line, but we felt the need to do more,” Cormack said. “After having the opportunity to visit other Children International community centers, my family and I recognized the importance of these safe spaces, including medical and dental clinics, and educational support, and how much they mean to the children and the families who benefit from them. We knew we wanted to help fund a center so that more kids have the opportunity to utilize CI’s services.”

The Cormack family, including Dave, wife Fiona, son Craig and daughter-in-law Pam, attended the inauguration event for the new community center on June 23.

Funded through the generosity of Brightree, the community center includes the Brightree Youth Computer Center where teens can do homework, research on the internet and learn valuable skills such as English as a Second Language. The community center also houses medical and dental clinics, a pharmacy, library and several other meeting spaces. The youth center has an outdoor multi-sports court, an art studio and other safe, multi-use spaces. These centers are places where families are treated with dignity, are invested in and empowered with life-changing programs. It is a place to escape the negative influences in their impoverished communities.

Children International has been working in Colombia for more than 25 years to help kids break the cycle of poverty. The organization provides children and youth with access to 1) a safe place (like the Cormack Family Community Center and Youth Center), 2) a caring team of doctors, dentists, mentors, staff and volunteers, and 3) a clear path out of poverty through programs focused on health, education, empowerment and employment.

“The community centers are unique facilities that enable Children International to reach its goal of eradicating poverty from children’s lives,” said Susana Eshleman, Children International’s president and chief executive officer. “We are so thankful for generous donors like the Cormack family who recognize the importance of these safe and edifying spaces and all of the benefits that they can provide for the impoverished children and youth we serve.”

Today, Children International has 10 community centers in Colombia serving more than 40,000 children and youth.

Learn more about Children International’s community centers.

Learn more about sponsoring a child.

About Children International

Children International is a top-rated humanitarian organization focused on ending poverty by helping children and youth. We take a holistic approach to our programs and work through local professional staff at each of our 70+ community centers worldwide. Our goal is that each child graduates from our program healthy, educated, employed and empowered to break the cycle of poverty.

For more information about Children International, visit children.org.

Follow Children International on Facebook and Twitter.

Brightree Selects Longtime HME Industry Leader as New CEO

  • Matthew “Matt” Mellott to join Brightree as CEO from MedBridge Healthcare, a multi-state sleep diagnostic and respiratory therapy provider.
  • Dave Cormack, current Brightree president and CEO to serve in advisory role.
  • Bobby Ghoshal named COO for Brightree.

ATLANTA – June 20, 2016– Brightree®, a leading provider of cloud-based software that improves clinical and business performance of post-acute care companies, today announced new executive appointments to the company’s leadership team, which come as a result of its acquisition by ResMed earlier this year.

Matt Mellott will become the company’s new chief executive officer. In addition, Bobby Ghoshal will serve as Brightree’s new chief operating officer.

Mellott’s experience in the rapidly changing home medical equipment (HME) environment gives him a customer-centric mindset that will ensure Brightree maintains its leadership position in providing tools that HME, home health, and hospice providers use to maximize quality of patient care and business efficiency.

Mellott joins Brightree from MedBridge Healthcare, the sleep disorder diagnostic testing and respiratory therapy provider he co-founded in 2004. Mellott has served as MedBridge’s president since 2008. During his 12 years with the company, Mellott and his team grew MedBridge into an organization that now operates 140 sleep disorder centers and 21 HME locations across 22 states. Prior to MedBridge, Mellott served in a variety of executive finance leadership and chief financial officer roles. He began his career with KPMG. Mellott holds a Bachelor of Business Administration from Loyola University, Baltimore.

“I could not be more excited to join Brightree at this time in the company’s history,” said Mellott. “Leading a home medical equipment provider has helped shape my understanding of what post-acute care providers value in a software partner. I’m looking forward to sharing those insights, accelerating Brightree’s already impressive pace of innovation, and further enhancing its customers’ ability to deliver exceptional care while building lasting businesses.”

With Mellott’s appointment as CEO, current Brightree president and CEO Dave Cormack will transition to a multi-year advisory role. Cormack joined Brightree in 2005 and led the company through a period of tremendous growth, taking what was then a fledgling software-as-a-service startup with 12 employees and fewer than 100 customers into an industry leader with revenues exceeding $100 million annually.

“The Brightree team has accomplished many amazing things in the last 11 years and I’ve been privileged to lead the company during that time,” said Cormack. “I’m delighted to welcome Matt to Brightree. He has been a highly successful leader in the HME industry, bringing with him fast-growth experience, and an excellent understanding of our customers’ needs.”

Brightree also announced today that Bobby Ghoshal will serve as its chief operating officer. As COO, Ghoshal will oversee Brightree’s technology, product management initiatives, business operations and finance functions. An experienced information technology executive, Ghoshal was previously vice president of information technology in ResMed’s Americas group.

ResMed acquired Brightree in April 2016. Brightree will operate as a separate entity, managed independently with its headquarters in Atlanta.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The company serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients and protect reimbursements. The company is ranked one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For more information, visit www.brightree.com or call 1.888.598.7797.

# # #

Delivering Compassionate Health Care

Three ways that tablet-based software facilitates a more interactive patient experience.

Patient-centered care is a hallmark of home health and hospice organizations, requiring high-touch patient/clinician interactions delivered in a warm and compassionate manner.

Forward-thinking home health and hospice agencies are now adopting next-generation technology to support high-touch interactions, streamline information exchange and enhance patient and family engagement.

Following are a few key ways in which technology facilitates better care.

1. Empowers clinicians with information.
By using point-of-care technology, such as laptops or tablets, clinicians can quickly retrieve a patient’s care plan and health record during the visit. Having immediate access to the patient’s complete story helps staff to deliver the best care and services possible without having to wait for information.

For instance, at Community Hospice in Vidalia, Georgia, clinicians have the ability to view records and look up a patient’s health history using a tablet-based application, empowering them to make appropriate decisions or take action as needed without having to chase down answers regarding care or medication regimens. They can also access online and offline resources, and answer patient or family member questions. Meaning, if a patient has a question about a prescription, the clinician can search for and provide answers on the spot, even without an Internet connection, rather than having to research the question after the visit and respond later. This enables clinicians to interact with patients in a timely manner and improve the patient experience by sharing critical information at the time it is requested.

(more…)

Brightree Recognized in 7th Annual Impact Awards

Brightree® was named the top Technology Solutions Provider at the 2016 Impact Awards by the Technology Association of Georgia Southeastern Software Association for its Home Health and Hospice point-of-care applications.

ATLANTA – May 2, 2016 –Brightree®, a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies, today announced its recognition as the top Technology Solutions Provider in the Technology Association of Georgia Southeastern Software Association’s 2016 Impact Awards.

Tweet This: Brightree recognized by @TAGSSA #TAGImpact2016! Learn more: http://ow.ly/4nkjM8 #homehealth #hospice

The Technology Solutions Provider award is reserved for an organization that has developed technology solutions or tools that help their customers improve operational efficiencies. Brightree was awarded for its Home Health and Hospice point-of-care application. The native iPad application enables home health and hospice clinicians to easily document at the point of care with or without an Internet connection, helping create complete and compliant documentation.

“It is a privilege to be recognized by the Technology Association of Georgia, an organization that does so much to support local technology companies,” said Suzanne Henderson, chief technology officer at Brightree. “Brightree is focused on providing innovative technology solutions to our customers that allow them to better manage their businesses and provide better patient care. These awards prove we are succeeding.”

For more information on the Impact Awards, visit http://www.tagonline.org/chapters-and-societies/southeastern-software-association/.

About The Technology Association of Georgia (TAG)

TAG is the leading technology industry association in the state, serving more than 30,000 members through regional chapters in Metro Atlanta, Athens, Augusta, Columbus, Macon/Middle Georgia, and Savannah. TAG’s mission is to educate, promote, and unite Georgia’s technology community to foster an innovative and connected marketplace that stimulates and enhances a tech-based economy.

The association provides networking and educational programs; celebrates Georgia’s technology leaders and companies; and advocates for legislative action that enhances the state’s economic climate for technology. TAG hosts over 200 events each year and serves as an umbrella organization for 34 professional societies. For more information, visit the TAG website at www.tagonline.org.

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visitwww.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Putting IT in the Field

What if you could bring your business to your customers’ doorstep? To keep up with today’s ever-changing business climate and patient care challenges, HME providers are embracing the tools that keep their employees tethered to their business operations no matter where in the world they, their clients, employees or suppliers may be. Access to data that’s within arm’s reach empowers employees to make quick, informed decisions — decisions that can strengthen the bottom-line or improve patient satisfaction.

“Equipping field staff with mobile technology proves beneficial to HMEs as it allows complete visibility into the business, increased operational efficiency, seamless integrations between field staff and the back office and immediate cost reductions,” says Rob Boeye, executive vice president of home medical equipment for software company Brightree LLC. “HME providers who are not utilizing mobile technology are missing out on these benefits, and run the risk of losing out to the competition as other providers deploy mobile in their everyday operations.”

Read More

HME Dashboard Essentials

A dashboard view is a user interface that visually displays current metrics and key performance indicators (KPIs) of a company.

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Technology and Sleep Therapy

HME provider Garry Sheehan is president and CEO of Cape Medical Supply and chairman of the board of the Home Medical and Services Association of New England.

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8 Ways to Spring Clean Your Organization

It can be tough to break away from the daily grind, but carving out time to tidy up the office, evaluate current operations and plan for the future is an important business practice.

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9 Tips for Building a Referral Network for Your Medical Practice

Building a strong referral network is a critical aspect of ensuring your medical practice is a success.

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Billing systems get more sophisticated

The vanguard of progress in healthcare is within the information technology segment, which is leading the industry forward on all fronts—clinical, administrative, operational and financial.

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Re-Energizing Clinicians

Avoid burnout and turnover costs by following these three strategies for happier home health and hospice employees

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It’s a New Day for HME Business Efficiency

ResMed Completes Brightree® Acquisition

  • Enhances ResMed’s portfolio of products and software solutions to drive efficiencies for customers and improve outcomes for patients, providers and payers
  • Strengthens ResMed’s global leadership in healthcare technology solutions, adding to software revenue growth opportunities
  • Brightree will operate as a separate entity; managed independently with its headquarters in Atlanta

SAN DIEGO, Calif. – April 4, 2016 – ResMed (NYSE:RMD), the world’s leading tech-driven medical device company and innovator in sleep-disordered breathing and respiratory care, announced today that it has completed its acquisition of Brightree ®, a privately held leader in business management and clinical software applications for the post-acute care industry. The $800 million cash transaction is expected to be immediately accretive to gross margins and non-GAAP diluted earnings per share after close and beyond.

“We are pleased to close our acquisition of Brightree,” said ResMed CEO Mick Farrell. “Their culture and strong suite of products are a great strategic fit. Brightree gives us an additional offering to enable customers to be more efficient and improve outcomes for patients, providers and payers.”

“We are excited to now officially be part of the ResMed team,” said Dave Cormack, president and CEO of Brightree. “As the recognized global leader in connected care through remote patient monitoring, ResMed will help us further innovate and develop our products and services that help post-acute care providers navigate the inherent complexities of the healthcare system and ensure exceptional patient care.”

About ResMed

The global team at ResMed (NYSE:RMD) is united in the commitment to change millions of lives with every breath. With more than 4,000 employees and a presence in more than 100 countries, the company has pioneered innovative devices for the diagnosis, treatment and management of sleep-disordered breathing, COPD and other chronic conditions for more than 25 years. ResMed’s world-leading products and connected healthcare solutions improve the quality of life for millions of patients worldwide, reduce the impact of chronic disease, and save healthcare costs. For more information about ResMed and its businesses, visit www.ResMed.com or follow @resmed on Twitter and Facebook.

About Brightree

Brightree is a leading provider of cloud-based software to improve clinical and business performance of post-acute care companies. Ranked one of the top 100 healthcare IT companies in the U.S., Brightree serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion, and rehabilitation home care segments. For more information, visitwww.brightree.com or call 1.888.598.7797.

Forward-looking statements

Statements contained in this news release that are not historical facts are “forward-looking” statements as contemplated by the Private Securities Litigation Reform Act of 1995. These forward-looking statements – including statements regarding ResMed’s projections of future revenue or earnings, expenses, new product development, new product launches and new markets for its products and the integration of acquisitions – are subject to risks and uncertainties that could cause actual results to materially differ from those projected or implied in the forward-looking statements. Additional risks and uncertainties are discussed in ResMed’s periodic reports on file with the U.S. Securities & Exchange Commission. ResMed does not undertake to update its forward-looking statements.

 

ResMed Contacts:

For News Media

Alison Graves
Global Corporate Communications
O: +1.858.836.6731
news@resmed.com

For Investors

Agnes Lee
Senior Director, Investor Relations
O: +1.858.836.5971
investorrelations@resmed.com

The Sleep Therapy Practice’s Secret Weapon

How sleep providers can utilize data to achieve not only improved patient results, but also operational excellence.

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The Journey to True Interoperability

HME businesses that connect their IT systems with other health providers build a bigger presence.

Read More >

CommonWell Deploys Services To The Post-Acute Market

Health IT interoperability alliance will help HME providers, other post-acute players share critical patient information with partners.

Read More >

Brightree, McKesson to offer interoperability services

CommonWell Health Alliance, a not-for-profit trade association of health IT companies, has made its cross-vendor interoperability services available to its members, including Brightree and McKesson, the association announced today.

Read More >

CommonWell Announces National Deployment of Interoperability Services to the Post-Acute Market

CommonWell Health Alliance® today announced the availability of its cross-vendor interoperability services to the post-acute market. Brightree, Cerner and McKesson are among the first CommonWell members that have committed to deploying these services nationwide in 2016.

BOSTON, Wednesday, Feb. 24, 2016 – CommonWell Health Alliance® today announced the availability of its cross-vendor interoperability services to the post-acute market. Brightree, Cerner and McKesson are among the first CommonWell members that have committed to deploying these services nationwide in 2016.

Each year more than 10 million Medicare beneficiaries are discharged from acute care hospitals into a variety of post-acute care settings, including long-term care hospitals, rehabilitation facilities, skilled nursing facilities and patients’ homes with services from home health and hospice agencies. More than 66 percent of these Medicare beneficiaries have two or more chronic conditions with 14 percent having six or more.(1)

“This patient population typically requires care from multiple providers in a variety of highly divergent settings,” said Jitin Asnaani, executive director of CommonWell Health Alliance. “Our collective experience across the continuum can help break down the barriers to cross-vendor HIT interoperability and make a dramatic difference in care coordination among ambulatory, acute and post-acute settings of care, with the ultimate goal of better patient outcomes.“

A recent study indicated a low level of health information exchange among post-acute settings, particularly the ability to send and receive data.(2) The CommonWell services, which include person enrollment, record location, patient identification and linking, and data query and retrieval, will begin in the first quarter of the year for post-acute facilities.

Brightree, a leading provider of cloud-based software and services focused on improving clinical and business performance across the post-acute care industry, plans to deploy CommonWell services to its home health and hospice customers during its next winter release of Brightree Home Health and Brightree Hospice.

“Seamless transitions of care are absolutely critical to improving outcomes and containing cost, and in the brave new world of health care, that simply can’t happen without interoperable exchange of health information” said Dave Cormack, president and chief executive officer of Brightree. “As an advocate for the effective use of healthcare IT in the post-acute setting, and the first CommonWell member focused solely on post-acute care, we’re thrilled to equip providers with the information they need to be more efficient and provide better patient care.”

Cerner, a Founding Member of the Alliance, will extend CommonWell services to its long-term care client base early this year. A recent pilot study, co-authored by Cerner, found that providing long-term care organizations with access to electronic information exchange helped lower rates for inpatient readmissions and return emergency department visits.(3)

“Our long-term care clients are eager to adopt CommonWell functionality,” said Adam Laskey, senior director of long-term and post-acute care, Cerner. “As care providers become more focused on care coordination, it becomes increasingly important to enable the exchange of clinical health data across the continuum. We are excited to be at the forefront of this industry shift.”

Also a Founding Member of CommonWell, McKesson is dedicated to the mission of making patient data available to patients and providers regardless of where care occurs. McKesson is planning to make CommonWell services available in March 2016 to home health and hospice providers using McKesson Homecare™ and McKesson Hospice™.(4)

“As risk continues to shift to providers, hospitals will rely more on post-acute providers to help gain the efficiency of providing positive outcomes in a lower cost care setting,” said Billie Whitehurst, president and general manager of McKesson Capacity Management. “We’re excited that we’re delivering CommonWell enablement to our home health and hospice customers this spring. It’s part of our overall interoperability strategy to help improve efficiency in health care by connecting the care delivered in every setting.”

Since its foundation, CommonWell, the first and only national network to facilitate patient-centric identification, record location and query and retrieval of clinical chart data, planned to expand the reach of its services to enable real-world exchange in other care settings such as post-acute, emergency medical services, laboratory and more. The plan is to put health information in the hands of caregivers across the continuum, including patients themselves, with data access from other health information technology systems, patient portals and apps.

To date, nearly 4,400 provider sites in all 50 states, the District of Columbia (D.C.) and Puerto Rico have gone live with CommonWell services and an additional 3,500 sites have committed to using CommonWell services in the future.

###

About CommonWell Health Alliance
CommonWell Health Alliance is a not-for-profit trade association of health IT companies working together to create universal access to health data nationwide. CommonWell members represent 72% of the acute care EHR market(5) and 34% of the ambulatory care EHR market,(6) as well as market leaders and technology innovators supporting care settings such as imaging, perinatal, laboratory, retail pharmacy, oncology, population health, post-acute care, emergency services and more. CommonWell and its members are committed to the belief that provider access to health data must be built into information technologies at a reasonable cost for use by a broad range of health care providers and the populations and people they serve.

To learn more about CommonWell Health Alliance, visit www.commonwellalliance.org. Engage with CommonWell on our Blog, as well as through Facebook, LinkedIn and Twitter using the handle, @CommonWell.

About Brightree
Brightree is a leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 2,500 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visithttp://www.brightree.com or call 1.888.598.7797.

About Cerner
Cerner’s health information technologies connect people, information, and systems, at more than 20,000 facilities worldwide. Recognized for innovation, Cerner solutions assist clinicians in making care decisions and enable organizations to manage the health of populations. The company also offers an integrated clinical and financial system to help health care organizations manage revenue, as well as a wide range of services to support clients’ clinical, financial and operational needs. Cerner’s mission is to contribute to the systemic improvement of health care delivery and the health of communities. On February 2, 2015, Cerner Corporation acquired substantially all of the assets, and assumed certain liabilities, of the Siemens Health Services business from Siemens AG. Nasdaq: CERN. For more information about Cerner, visit www.cerner.com, read our blog at www.cerner.com/blog, connect with us on Twitter at www.twitter.com/cerner and on Facebook at www.facebook.com/cerner. The Cerner website, blog, twitter account and Facebook page contain a significant amount of information about Cerner, including financial and other information for investors.

About McKesson Corporation
McKesson Corporation, currently ranked 11th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. McKesson partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit www.mckesson.com.

Press Contacts:

CommonWell Health Alliance
Berit Mansour
Hill+Knowlton Strategies
Phone: (813) 775-6206
Email: CommonWellPR@HKStrategies.com

Brightree Press Contact:
Amanda DeFuria
Phone: (678) 243-1788
Email: adefuria@brightree.com

Cerner Press Contact:
Angela Vogen
Phone: (816) 213-5701
Email: angela.vogen@cerner.com

McKesson Press Contact:
Jennifer Grigas Richman
Phone: (404) 338.3710
Email: Jennifer.Richman@McKesson.com


(1) Centers for Medicare and Medicaid Services. (2013). Chronic Conditions among Medicare Beneficiaries: Chartbook: 2012 Edition, Baltimore, MD. 2012.

(2) Wolf L, Harvell J, Jha AK. Hospitals ineligible for federal meaningful-use incentives have dismally low rates of adoption of electronic health records, Health Affairs. 2012 Mar;31(3):505-13.

(3) Yeaman,B., Ko, K., del Castillo, R., (September 30, 2015) “Care Transitions in Long-term Care and Acute Care: Health Information Exchange and Readmission Rates”OJIN: The Online Journal of Issues in Nursing Vol. 20 No. 3.

(4) Any descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at McKesson’s discretion and are subject to change and applicable regulatory approvals.

(5) KLAS – Clinical Market Share 2014, June 2014. © 2014 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

(6) SK&A, a Cegedim Company – “EHR Vendor Market Share by Physician Size”, January 2015.

ResMed to Acquire Brightree® for $800 Million

  • Strengthens ResMed’s global leadership in connected healthcare solutions, adding to software revenue growth opportunities.
  • Enhances ResMed’s portfolio of software solutions to drive efficiencies for customers and improve outcomes for patients, providers and payers.
  • Accretive to gross margins and non-GAAP diluted earnings per share.
  • ResMed to hold an investor webcast at 5:00 p.m. Eastern time today.

ResMed Contacts:

For News Media

Alison Graves
Global Corporate Communications
O: +1.858.836.6731
news@resmed.com

For Investors

Agnes Lee
Senior Director, Investor Relations
O: +1.858.836.5971
investorrelations@resmed.com

SAN DIEGO, Calif. – February 22, 2016 – ResMed (NYSE:RMD), the world’s leading tech-driven medical device company and innovator in sleep-disordered breathing and respiratory care, today announced a definitive agreement to acquire privately held Brightree®, a leader in business management and clinical software applications for the post-acute care industry. This acquisition adds to ResMed’s global leadership in connected healthcare solutions.

Brightree’s cloud-based software helps customers improve clinical and business performance in the post-acute care industries of home/durable medical equipment (HME/DME), home health, and hospice – all areas with high prevalence of sleep-disordered breathing, chronic obstructive pulmonary disease (COPD), neuromuscular disease, and other chronic diseases.

“This acquisition furthers ResMed’s position as the leading tech-driven medical device company and gives our customers new tools to help them increase operational efficiency and improve cash-flow while delivering best-in-class patient care,” said Mick Farrell, CEO of ResMed. “ResMed is already the recognized global leader in remote patient monitoring and connected healthcare solutions. This acquisition will enable us to add to our portfolio of digital solutions to drive operational excellence and improve outcomes for patients, providers and payers.”

“The Brightree team is very excited to join forces with ResMed to help post-acute care providers navigate the inherent complexities of the healthcare system and ensure that patients get the care they need,” said Dave Cormack, president and CEO of Brightree. Brightree is majority-owned by Battery Ventures, a global investment firm.

Under the terms of the agreement, ResMed will acquire Brightree for $800 million in cash, which ResMed will fund primarily with debt. Brightree had net sales of approximately $113 million and EBITDA of about $43 million in calendar year 2015.

The transaction is expected to be immediately accretive to gross margins and non-GAAP diluted earnings per share after close and beyond. The transaction includes an estimated $300 million from an anticipated future tax benefit, which is expected to positively impact ResMed cash flows over 15 years. Including the present value of these expected tax benefits, the purchase price of $800 million represents a valuation multiple of 13.5 times 2015 EBITDA.

On completion of the transaction, Brightree will continue to operate as a separate entity under the Brightree brand name. The company will be managed independently, with its headquarters remaining in Atlanta. ResMed expects Brightree employees, including Brightree President and CEO Dave Cormack, to continue in their current roles.

Connected healthcare
Building healthcare informatics offerings is central to ResMed’s growth strategy and its goal of helping customers improve patient quality of life, slow the progression of chronic disease and lower overall healthcare system costs.

Brightree is the leading business management and clinical software application used by ResMed customers. Its suite of products and solutions complements ResMed’s Air Solutions platform and enhances ResMed’s delivery of future products and solutions to customers and other market segments. ResMed’s potential growth opportunities as a result of the acquisition include expanding into the home health and hospice segments.

The transaction is expected to close by the end of the fourth quarter of fiscal year 2016, subject to customary closing conditions and regulatory approvals.

Advisors
DLA Piper is serving as ResMed’s legal counsel. William Blair & Company is serving as exclusive financial advisor to Brightree, and Cooley LLP is serving as its legal counsel.

Investor webcast
ResMed will discuss the transaction on a live webcast at 5:00 p.m. Eastern time on February 22, 2016. The live webcast can be accessed on ResMed’s Investor Relations website at investors.resmed.com. The online archive of the broadcast will be available on ResMed’s website approximately two hours after the webcast. In addition, a telephone replay of the webcast will be available approximately two hours after the call by dialing 855.859.2056 (U.S.) and +1 404.537.3406 (international) and entering a passcode of 51915219. The telephone replay will be available until March 7, 2016. In addition to the toll-free number listed above, participants can also dial (800) 585-8367.

About Brightree
Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The company serves more than 2,500 organizations in the HME, home health, hospice, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients and protect reimbursements. The company is ranked one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For more information, visit www.brightree.com or call 1.888.598.7797.

About ResMed
The global team at ResMed (NYSE:RMD) is united in the commitment to change millions of lives with every breath. With more than 4,000 employees and a presence in more than 100 countries, the company has pioneered innovative devices for the diagnosis, treatment and management of sleep-disordered breathing, COPD and other chronic conditions for more than 25 years. ResMed’s world-leading products and connected healthcare solutions improve the quality of life for millions of patients worldwide, reduce the impact of chronic disease, and save healthcare costs. For more information about ResMed and its businesses, visit www.ResMed.com or follow @resmed on Twitter and Facebook.

Forward-looking statements
Statements contained in this news release that are not historical facts are “forward-looking” statements as contemplated by the Private Securities Litigation Reform Act of 1995. These forward-looking statements – including statements regarding ResMed’s projections of future revenue or earnings, expenses, new product development, new product launches and new markets for its products and the integration of acquisitions – are subject to risks and uncertainties that could cause actual results to materially differ from those projected or implied in the forward-looking statements. Additional risks and uncertainties are discussed in ResMed’s periodic reports on file with the U.S. Securities & Exchange Commission. ResMed does not undertake to update its forward-looking statements.

Making Connections

The push to increase healthcare IT interoperability are trickling into HME, presenting challenges, but also opportunities.

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Getting Lean in 2016

Industry pressures have required providers to pivot and adapt their businesses at faster-than-normal rates in an effort to counter reduced reimbursements and tougher regulatory requirements

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Technology: Make the Switch

Regulatory issues, reduced reimbursements and competitive pressures are necessitating that HME providers use advanced technology solutions with robust business automation capabilities to reduce the time, money and labor associated with running their business. Providers need to implement modern technology solutions that can evolve and grow beyond billing to enable automation of additional business processes and support emerging interoperability demands.

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The Envelope Please – 2015 HME Business Award Winners

The winners of this year’s HME Business New Product Awards competition offer compelling new options for serving patient needs. For 2015, Brightree was awarded the Business Technology award for its new product, MyForms.

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Technology: Measure it, manage it

How can tracking metrics help me gain visibility into my business? It is increasingly imperative that organizations manage every area of their business through metrics, with a keen eye on constantly improving processes and streamlining or eliminating repetitive tasks and activities. Brightree’s Jana Macon describes how metrics can help HME providers.

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Brightree Ranked for Third Consecutive Year as One of the Fastest Growing Companies in North America on Deloitte’s 2015 Technology Fast 500™

Brightree announced it achieved a placement on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America.

ATLANTA, GA – November 13, 2015Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, today announced it achieved a placement on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America.

Brightree’s president and chief executive officer, Dave Cormack, credits the company’s growth to post-acute care providers seeking solutions that help them to improve operations and efficiency. He said, “As the post-acute healthcare market moves from a fee-for-service to an outcomes-based reimbursement model, Brightree’s innovative cloud-based technology enables home health, hospice and home medical equipment providers to successfully navigate these changes through solutions that increase efficiency, streamline business operations and improve patient outcomes.”

“Amid a fierce business climate, there seems to be no shortage of new and established companies that are unlocking a seemingly unlimited potential for growth and advancement through technology’s continued disruption and proliferation across industries,” said Sandra Shirai, principal, Deloitte Consulting LLP and U.S. technology, media and telecommunications leader. “It is inspiring to witness the innovative ways that companies are incorporating emerging technologies for business gains, be it cognitive computing, or the Internet of Things. We congratulate all those ranked on this year’s Fast 500 and look forward to seeing their continued growth into 2016.”

“Through the efforts and utilization of new and emerging technologies from these companies, we are witnessing greater business demands from across almost all industries,” added Jim Atwell, national managing partner of the emerging company practice, Deloitte & Touche LLP. “We look forward to the opportunity to serve these companies as they strive to grow to the next level – be it towards introducing new solutions or entering new markets – and with it make important and long lasting impressions on the technology market as a whole.”

About Deloitte’s 2015 Technology Fast 500™

Deloitte’s Technology Fast 500 provides a ranking of the fastest growing technology, media, telecommunications, life sciences and energy tech companies – both public and private – in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2011 to 2014.

In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have base-year operating revenues of at least $50,000 USD or CD, and current-year operating revenues of at least $5 million USD or CD. Additionally, companies must be in business for a minimum of four years and be headquartered within North America.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 2,500 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visithttp://www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Brightree Announces Recipients of 2015 Customer Excellence Awards

At the Brightree Summit, held in conjunction with the Medtrade conference, Brightree announced the winners of its 2015 Customer Excellence Awards given to top HME providers that have excelled in their use of Brightree solutions.

ATLANTA – November 10, 2015 – Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, announced the winners of its 2015 Customer Excellence Awards. Presented at the Brightree Summit, held in conjunction with the Medtrade Fall conference, the awards were given to top HME providers that have excelled in their use of Brightree solutions.

“Congratulations to all of the recipients of the 2015 Brightree Customer Excellence Awards,” said Rob Boeye, executive vice president of Brightree. “These awards recognize customers that have truly shined in their implementation and use of the Brightree platform, enabling them to run their businesses more efficiently, reduce costs and save valuable time.”

The five award categories and winners are as follows:

  • Scholar Award was given to Wright & Filippis for the organization whose internal Brightree training initiatives have set the bar for excellence.
  • Ambassador Award was presented to Advacare Home Services as the customer with the greatest involvement and contributions to the Brightree Online Community.
  • Leading Edge Award honored Cape Medical Supply as the organization that has transformed their workplace by doing business progressively and demonstrated that Brightree has greatly impacted their employees and patients.
  • Rising Star Award recognized MDS Medical Device Specialty as the most successful organization that has used Brightree solutions for less than two years.
  • Most Valued Provider honored and celebrated the organizations that have achieved the most documented success for the previous year using Brightree solutions. GSH Home Med Care won in the “twenty-five user or less” category, and MedCare Equipment Companywas selected in the “enterprise” category.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 2,500 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Integrating Home Health in Senior Living

As the only continuing care retirement community (CCRC) organization in Washington state that will soon offer senior living, home health and hospice care, Brightree customer Wesley Homes understands the need to be ready for shifting health system dynamics.

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How to Conquer the Tech ‘Fear Factor’ in Home Health

Home Health Care News caught up with Brightree customer Wendy Cofran, CIO Natick VNA, who shared how technology and data integration has played a critical role in the success of the agency and why the rest of the industry is trying to catch up.

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Measuring Up

What metrics are providers using to quantify their performance — and success?

Providers are starting to pay much closer attention to how their businesses are performing. In an era where reimbursement cuts, competitive bidding, audits and other public and private payor pressures, providers must pay strict attention to their performance. Brightree’s Jana Macon shares here thought on how to best measure performance.

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Brightree Summit—Cormack Keynote Brings Dose of Optimism

Brightree president and CEO Dave Cormack told Medtrade attendees that the number of HME providers will likely continue to decline, but opportunity will increase.

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Brightree MyForms wins HME Business 2015 New Product of the Year Award

MyForms, Brightree’s configurable web-based documentation and work management platform, has received the HME Business 2015 New Product of the Year Award in the Business Technology category.

ATLANTA – October, 27 2015 –Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has received an HME Business 2015 New Product of the Year Award in the Business Technology category for its MyForms™ solution . The HME Business New Product Award honors outstanding product development achievements by home medical equipment (HME) manufacturers and service providers.

“The best thing about our New Product of the Year award is that it is judged by providers for providers, so the winners represent the tools, products and services that provides the best help for them to deliver care,” said David Kopf, editor of HME Business. “In that regard, I congratulate Brightree on being recognized for offering something providers value as a business asset.”

MyForms, a configurable web-based documentation and work management platform, enables HME providers to significantly cut order processing time, decrease workflow processing time, accelerate time to submit claims and reduce the risk of human error in order creation and confirmation.

“For most HME providers, creating forms and faxing documents can be slow, laborious and expensive,” said Jana Macon, vice president, strategic services at Brightree. “MyForms is truly a groundbreaking solution because it helps HME providers efficiently manage their form and document processes, eliminate paper forms, improve audit outcomes, and create process integrity across their organization.”

With embedded WorkPath Logic, HME providers can streamline and enforce a disciplined documentation collection process that automatically distributes work to individuals or teams with established step-by-step work paths. Forms are automatically populated with patient and order data, and embedded intelligence ensures each document is correct, complete and compliant before being processed, significantly reducing order processing time and eliminating the risk of human errors.

Brightree will be exhibiting its solutions in booth #1345 at the Medtrade Fall Conferenceon October 26-29 at the Georgia World Congress Center in Atlanta. For more information, please contact Brightree at info@brightree.com.

About HME Business

HME Business (formerly Home Health Products) covers the entire spectrum of the HME industry with in-depth news, analysis, product trends and feature stories reported from a product perspective. Through print, enewsletters and webinars, HME Business offers product solutions and business strategies in every product category segment designed to assist our readership in business efficiency and profitability. Trend tracking, reimbursement and legislative updates, plus national reports from individual provider locations, set HME Business ahead of the curve. HME Business’ editorial coverage reaches across the entire market spectrum with informational tools to help HME businesses thrive.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visitwww.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

IT Interoperability Crucial to HME’s Future

Providers must be capable of sharing data with other healthcare in three to four years’ time, according to Brightree CEO Dave Cormack in Brightree Summit keynote address at Medtrade Fall.

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Drive|DeVilbiss Partners with Leading Software Provider Brightree to Facilitate Seamless Electronic Ordering for DME/HME Providers

Drive|DeVilbiss has partnered with Brightree as an integrated electronic purchasing partner. DME/HME dealers can now streamline their workflow by ordering equipment from Drive|DeVilbiss Supply directly from the Brightree Integrated ePurchasing platform.

PORT WASHINGTON, NEW YORK – October 26, 2015 – Drive|DeVilbiss has partnered with Brightree®, the leading provider of cloud-based clinical, business management and billing software for the post-acute care industry, as an integrated electronic purchasing partner. DME/HME dealers can now streamline their workflow by ordering equipment from Drive|DeVilbiss Supply directly from the Brightree Integrated ePurchasing platform. With this real-time integration, dealers can receive automatic order confirmations, perform one-touch drop-shipments and submit orders directly to Drive|DeVilbiss.

“Partnering with Brightree will not only reduce expenses, streamline efficiencies and strengthen the business opportunities of our provider/dealers; it will also allow our providers/dealers to continually improve care for their patients.” states Harvey Diamond, CEO of Drive|DeVilbiss.

“HME providers are always looking to increase operational efficiencies and streamline their workflows,” said Rob Boeye, executive vice president HME at Brightree. “Our strategic partnership with Drive|DeVilbiss, and this real-time integration, will enable our common customers to reduce operating costs, save valuable time and improve patient care with seamless ordering and faster delivery of supplies.”

The focus over the last several years has been to help providers reengineer and reimagine their businesses and maximizing operation efficiency is a big piece of that puzzle. By eliminating extra steps between purchase order, receipt of goods and billing, providers can significantly drive costs out of their business.

Brightree will be exhibiting their ePurchasing solution in booth #1345 at the Medtrade Fall Conference on October 27-29 in the Georgia World Congress Center in Atlanta, Ga.

About Drive Medical
Drive Medical manufactures a complete line of durable medical equipment including mobility products, beds, bariatric products, wheelchairs, sleep surfaces and pressure prevention products, respiratory equipment, self-assist products, power operated wheelchairs, long-term care and rehabilitation products, patient room equipment, personal care products and electrotherapy devices. Currently, the Company has corporate offices and distribution facilities in the United States, Canada, the United Kingdom, Germany, France, Romania, Australia, China and Taiwan. The Company markets its products to customers located throughout the United States, Europe, Canada, Mexico, South America, Latin America, the Middle East and Asia. Drive Medical is one of the fastest growing major manufacturers and distributors of durable medical equipment. To learn more about Drive Medical, go to: www.drivemedical.com

About DeVilbiss Healthcare
DeVilbiss Healthcare, a wholly-owned subsidiary of Drive Medical, is a global manufacturer of respiratory and sleep products distributed in more than 80 countries throughout the world. It is one of the most valued brands in the healthcare industry. The principal corporate headquarters and manufacturing facilities are located in Somerset, PA, with distribution centers located throughout North America, as well as in France, Germany, the Netherlands, United Kingdom, Australia and China. To learn more about DeVilbiss Healthcare, go to:www.devilbisshealthcare.com

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visitwww.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Technology: Connect and exchange data

What is interoperability and why is it so important? Interoperability is the ability to share healthcare data across the care continuum. It is a key emerging trend in the HME industry, and is becoming equally important to all healthcare-related organizations. Brightree’s Jana Macon shares her insight on this key trend.

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Setting a Smart Strategy

Today’s home medical equipment providers have to be smart. They have to be survivors. They have to constantly assess their market, look at large and small trends, and review and tweak the strategies they outline for their businesses. Brightree’s Dave Cormack provides his insight on the key trends providers should be aware.

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Merida Health Care Group Selects Brightree

Brightree’s solutions enable Merida Health Care Group to obtain a unified view of their business operations, streamline and improve clinical documentation processes with increased functionality and maximize reimbursements.

ATLANTA – September 28, 2015 – Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that Merida Health Care Group (Merida) has selected Brightree’s electronic health record (EHR) solution for its home health and hospice lines of business. The solution will enable Merida to obtain a unified view of their business operations, streamline and improve clinical documentation processes with increased functionality and maximize reimbursements. Additionally, Merida currently uses Brightree’s market-leading HME solution.

“Prior to Brightree, we tried several different solutions for home health and hospice that basically just digitized our paperwork,” said Henry McInnis, corporate administrator at Merida Health Care Group. “These solutions lacked the depth of functionality for compliance checks and balances, and it was extremely difficult to obtain a high-level view across our service lines. With Brightree, we found a proven, scalable, single-vendor solution for our home health, hospice and home medical equipment (HME) services.”

“The addition of Brightree’s Home Health and Hospice solutions will allow us to stay in compliance without sacrificing clinician ease-of-use, improve patient outcomes and provide us with operational visibility across the business,” added McInnis.

Brightree Home Health and Brightree Hospice provides agencies with a cloud-based back-office system and a native iPad ® application that makes documenting at the point-of-care a natural part of patient care. With CareTouch Logic™ , Brightree’s underlying intelligence, clinicians are intelligently guided through assessments and workflows to keep agencies compliant with clinical best practices. The solution enables agencies to reduce compliance risk, improve patient care, increase operational efficiencies and optimize billing.

“We’re excited to partner with Merida and provide a complete solution that will enable them to improve outcomes, increase efficiencies and serve the needs of their rapidly growing patient-base across multiple care settings,” said Lori Jones, executive vice president and general manager, home health, hospice and private duty at Brightree.

Merida has grown 30-40 percent yearly over the past six years and has now expanded to ten locations. “We are extremely pleased with the positive reaction of the clinicians and are confident it will streamline and transform the way they document at the point-of-care,” added Jones.

About Merida Health Care Group

Merida Health Care Group serves more than 2,500 patients in ten locations across south, central and east Texas and provides a team approach to the care process. Merida provides open access to care for those in need and works with each family and patient to develop a plan of care based on the patient’s needs. Merida’s 2,200 staff members are committed to providing professional health services at home or in a community-based setting. Merida offers a wide range of services; therefore setting themselves apart from most agencies. Broader service is a key factor in Merida’s success. For more information, visit www.meridahealthcaregroup.com

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home health, hospice, private duty, home medical equipment (HME), orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is registered trademark of Brightree LLC.

Technology: Platform is everything

What is the ideal technology platform for an HME provider? Technology platforms typically fall into two distinct models: older on-premise client-server deployments and modern cloud-based, software-as-a-service (SaaS) offerings. Brightree’s Jana Macon evaluates these options for HME providers.

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Know the four places where your money is hiding

At a time when HME providers need to keep track of every penny passing in and out of their businesses, many still struggle to know where their money might be. At Medtrade in Atlanta, Sunil Krishnan, vice president of global operations & analytics at Brightree, will show attendees where their money is tied up, and how to make sure they don’t lose it once they have it.

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Brightree to Host the Brightree Summit Alongside Medtrade

The 2015 Brightree Summit, held in conjunction with the Medtrade conference, will be a forum for HME and DME providers interested in improving operations and efficiency to hear from their industry peers and learn Brightree best practices.

ATLANTA – September 10, 2015 – Brightree®, the leading provider of cloud-based clinical, business management, and billing software solutions for the post-acute care industry, will be hosting Brightree Summit – Tools of the Trade, from 10:00 a.m. – 6:00 p.m. on October 26, 2015.

Taking place at the Georgia World Congress Center, in Atlanta, Georgia, the Summit is an educational event being held in conjunction with the Medtrade conference. It is intended to provide a forum for HME and DME providers interested in improving operations and efficiency to hear from their industry peers and learn Brightree best practices. By scheduling the Summit alongside Medtrade, conference attendees can make effective use of time and travel budgets to attend these two industry events at one time.

“As our industry continues to face increasing regulatory and reduced reimbursement pressures, providers continually look to improve their operational efficiencies,” said Dave Cormack, president and CEO of Brightree. “Our vision for this event is to enrich the Medtrade experience beyond the showroom floor to enable our customers to learn how to improve operations and efficiency, and share insights and innovations with some of the brightest leaders in the DME business.”

Attendees at the Summit will have the opportunity to:

  • Attend educational sessions within executive, billing and operational tracks to learn best practices and strategies for increasing ROI and maximizing productivity.
  • Meet with Brightree consultants during “Ask the Expert” sessions to ask specific questions to maximize the usefulness of Brightree solutions.
  • Gain hands-on experience during training sessions featuring topics on inventory and ePurchasing, pricing, basics of sales orders, and utilizing dashboards.
  • Hear from Tom Ryan of AAHomecare on legislative efforts in Washington D.C., and network with Brightree’s executive team during an evening cocktail reception following Summit sessions.
  • Enjoy time with industry peers at Brightree’s Party at The Tabernacle, being held on Wednesday, Oct 28, from 7:00 – 11:00 p.m.

“The Brightree Summit is a great way to maximize Day One with in-depth knowledge from an industry leader,” says Kevin Gaffney, group show director, Medtrade. “If you’re looking to boost your acumen on the operations side, the Summit is an excellent choice.”

By registering for the Brightree Summit, attendees will automatically receive free access to the Medtrade Expo (show floor). Early bird pricing for both the Summit and Medtrade ends on Sept 18. For more information, and to register for the summit, visit:http://www.brightree.com/summit.html.

Follow the Brightree Summit on Twitter by using #BTSummit15 and visit Brightree booth #1345 at Medtrade.

About Medtrade

Medtrade is the largest Home Medical Equipment Expo and Conference in the US. Connecting the HME industry for over 35 years, Medtrade features a large expo floor filled with the leading home medical equipment manufacturers and their DME products. Thousands of durable medical equipment companies (providers) come to Medtrade to find everything from the basics to the latest innovations in mobility, respiratory, sleep, rehab, and aids to daily living.

About Brightree

Brightree is a provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list.

 

  • For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)
  • Brightree is a registered trademark of Brightree LLC.

 

Brightree and ResMed Further Enhance Integrated Sleep Therapy Capabilities

Complete, automated end-to-end solution benefits HME providers from initial patient setup, through compliance, resupply and electronic document storage

ATLANTA – September 2, 2015 – Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, today announced enhanced integration capabilities from Brightree’s home medical equipment (HME) billing and business management solution with ResMed’s U-Sleep® premium sleep compliance solution. This expanded integration allows HME providers to benefit from a complete end-to-end solution for sleep therapy management from initial patient setup, through compliance, resupply and electronic document storage.

“As the healthcare industry transitions from a fee-for-service to an outcomes based reimbursement model, providers are constantly seeking to improve patient outcomes and increase operational efficiencies,” said Dave Cormack, president and CEO of Brightree. “By expanding our integration capabilities with ResMed, HME providers can seamlessly monitor CPAP usage and compliance, create new efficiencies with automated resupply campaigns, improve their audit compliance and ultimately deliver better patient outcomes.”

In 2013, Brightree and ResMed, a leader in innovative treatments for sleep-disordered breathing, COPD and related respiratory conditions, automated the onboarding of patients that use ResMed S9 positive airway pressure (PAP) devices into U-Sleep. In 2014, the companies continued to add innovative capabilities that further automated workflows, including support for ResMed’s AirSense 10 PAP devices, including patient onboarding, reporting and compliance notifications.

These latest enhancements include:

Integration with Brightree Connect™ – Enables providers to streamline resupply workflow with automated compliance notifications. Once a compliance notification is received from U-Sleep, patients can be automatically subscribed to pre-set resupply programs within Brightree, significantly reducing human intervention. Additionally, patient responses for ongoing compliance, required by some major payers, are stored in the patient’s record in Brightree and automated tasks for compliance teams can be created.

Integration with Brightree Document Management – Enables providers to automatically retrieve and store patient compliance reports from U-Sleep directly into Brightree Document Management for provider reference, audit compliance and easy communication to physician referral sources. Compliance report storage frequency can be configured so HMEs can automatically receive a download of an initial compliance report in addition to 30, 60 and 90-day reports.

“The integration with Brightree and ResMed’s U-Sleep has dramatically streamlined our workflow, which has led to increased efficiency and reduced time to reimbursement,” said Daniel Levy, operations manager at Grove Medical Equipment. “Patient information is automatically transferred to U-Sleep during setup and our billers can easily identify whether a patient has met insurance guidelines for compliance. The compliance reports are automatically pulled into Brightree, and tasks are created and assigned to staff members informing them when compliance is achieved, saving valuable time and improving cash flow.”

Brightree and ResMed also offer an AirView-Brightree integrated solution, which allows users to take advantage of key features of ResMed’s AirView patient compliance platform from within the Brightree solution. This gives HMEs a choice in integrated solutions to meet the unique demands of their business.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion, and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

The Interoperability Imperative

HME providers must implement bi-directional data communications with other healthcare providers — now. Snooze and you’ll lose relevance says Brightree CEO Dave Cormack.

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Integration vs. Interoperability

Integration and interoperability are both important, but interoperability is the new frontier in health care, says Brightree CEO Dave Cormack.

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Brightree announces no-fee integrated interface with VGM Fulfillment

HME providers reduce costs and achieve faster reimbursements with direct-to-patient shipping and automatic population of delivery tracking information

ATLANTA – August 20, 2015 – Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, and VGM Fulfillment, the nation’s largest consignment-based CPAP resupply service, announced today the availability of a no-fee integrated interface between Brightree HME and VGM Fulfillment. Brightree customers can now significantly reduce shipping and inventory costs and improve time to reimbursement with direct-to-patient shipping of continuous positive airway pressure (CPAP) supplies from VGM.

“Improving the patient experience and reducing operating costs is vital to the success of any HME provider in today’s competitive healthcare environment,” said Rob Boeye, executive vice president, at Brightree. “Since 2008, VGM and Brightree have partnered to help providers improve the patient experience and achieve faster reimbursements. This new no-fee agreement allows providers to realize additional reductions in operating costs by removing any transaction fees.”

Brightree’s integration with VGM Fulfillment enables providers to:

  • Reduce inventory cost with direct drop shipments to patients
  • Improve patient satisfaction with order specific delivery tracking information
  • Speed up the billing process for faster reimbursements

According to Jeremy Stolz, vice president distribution, VGM & Associates, “We are excited about advancing and expanding our integration with Brightree. This will help our mutual customers streamline their processes while lowering their overhead in a challenging reimbursement environment. VGM Fulfillment will continue to work with Brightree to develop and launch additional cutting edge solutions. ”

About VGM Fulfillment

VGM Fulfillment, a division of VGM Group, Inc. is the nation’s premiere CPAP fulfillment service. Headquartered in Waterloo, IA, VGM Fulfillment stocks CPAP supplies from all major vendors. Since its inception in 2009, VGM Fulfillment has picked, packed and shipped millions of CPAP resupply orders on behalf of hundreds of DME and Sleep providers. VGM Fulfillment provides the most efficient, technologically advanced, yet cost-effective solution for resupply in the industry.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion, and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Brightree Named to Inc. 5000 for Sixth Consecutive Year

ATLANTA, August 12, 2015Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced that Inc. magazine today recognized Brightree on its 34th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. The 2015 Inc. 5000 is ranked according to percentage revenue growth when comparing 2011 to 2014. During this timeframe, Brightree experienced a 128 percent growth rate, with revenue of $96.6 million in 2014.

“We are honored to be recognized on the Inc. 5000 list for the sixth year in a row as this achievement recognizes the talent, dedication and passion of our employees in creating innovative solutions for the post-acute healthcare market,” said Dave Cormack, president and CEO of Brightree. “As post-acute care continues to transform U.S. healthcare, we continually strive to enable home medical equipment (HME), home health, and hospice providers with the right technology and services to reduce costs, protect reimbursements, and improve patient care.”

Traditionally known for its leadership position in the Home Medical Equipment (HME) market, Brightree has expanded its markets with investments in hospice, home health, and private duty solutions, as well as in surrounding services – such as outsourced patient and private payments and revenue cycle management (RCM).

To qualify for the Inc. 5000, companies must have been founded and generating revenue by March 31, 2011. They had to be U.S.-based, privately held, for profit, and independent–not subsidiaries or divisions of other companies–as of December 31, 2014. Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/5000.

About Brightree:

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigiousHealthcare Informatics100 (HCI 100) list. For further information, visitwww.brightree.comor call 1.888.GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

About Inc. Media:

Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Winner of the National Magazine Award for General Excellence in both 2014 and 2012. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 13,000,000 today. For more information, visit www.inc.com.

The Inc. 500|5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates their remarkable achievements. The event also offers informative workshops, celebrated keynote speakers, and evening functions.

For more information on Inc. and the Inc. 5000 Conference, visit http://www.inc.com/.

Technology Advancements Improve Documentation and Care

Advances in technology have led to exciting possibilities for home health and hospice organizations striving to provide high-touch care. Clinicians are finding that adopting technology solutions into their caregiving routines enhances patient care through interactivity and at the same time improves business results by reducing costs and ensuring accuracy of documentation.

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Taking ICD-10 Action

Providers cannot delay this critical action item any longer. Fortunately, there’s help.

HME Business worked with HME software company Brightree LLC to host a free webinar last month on ICD-10 compliance. Hundreds of providers logged on to watch “Your ICD-10 Preparedness Plan,” hosted by Steve Rogers, Brightree’s vice president of product management.

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Medline Expands Collaboration with Cloud-Based Software Provider Brightree to Improve Patient Data Accuracy for Home Care and Hospice Clinicians

Greater order accuracy eliminates steps, expands accountability to help deliver better patient experience

Mundelein, Ill., July 1, 2015 – In 2013, more than 8 million people in the country received long-term care support. By the year 2050, that number is expected to grow to approximately 50 million. According to the U.S. Department of Health and Human Services (HHS), home health caregivers work more hours than nurses in almost any other care setting. In addition to providing direct care, they spend a tremendous amount of time on paperwork. In fact, an American Hospital Association study shows that one hour of patient care requires 48 minutes of paperwork for home care nurses.

In order to ensure patients are accurately receiving products, it is critical for caregivers to have an efficient solution for maintaining patient data when ordering products electronically. To help improve accuracy during the online ordering process and ultimately help clinicians provide better care to their patients, Medline has expanded its existing partnership with Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, to bring a new supply interface to the market for licensed home health and hospice dealers.

“We are always looking for ways to better understand our customers’ needs and create solutions that help clinicians perform at their very best,” says Mike Lee, president, homecare sales division, Medline. “Through this new interface expansion, we aim to help address common patient data entry challenges by making sure patients receive the right products when and where they need them.”

With the interface, caregivers will only need to enter in patient data once rather than each time when ordering products.

“We are excited about our partnership with Medline, as we are always striving to find ways to help bring more operational efficiency to our home health and hospice customers,” states Lori Jones, executive vice president and general manager of home health and hospice for Brightree. “This new interface streamlines a clinician’s process and allows them to focus more time on what is most important, their patients.”

Medline and Brightree have coordinated a pilot program among home health care agencies and hospices nationwide. One of the trial participants is Massachusetts-based Natick Visiting Nurse Association, a home health agency with an average daily census of 250. Wendy Cofran, the agency’s chief information officer says, “Data accuracy is a critical component of ordering medical supplies. Making the ordering process easier for clinicians allows for patient supplies to be replenished more quickly, reducing anxiety of patients, family members and caregivers. This collaboration between Medline and Brightree highlights two major forces in the post-acute industry working together to become more integrated so that clients like us can provide better and more cost effective care to our patients.”

For more information on the new integrated interface, visit www.brightree.com/supplyinterface.

About Medline

Medline is a global manufacturer and distributor serving the healthcare industry with medical supplies and clinical solutions that help customers achieve both clinical and financial success. Headquartered in Mundelein, Ill., the company offers 350,000+ medical devices and support services through more than 1,200 direct sales representatives who are dedicated points of contact for customers across the continuum of care. For more information on Medline, go to www.medline.com or http://www.medline.com/social-media to connect with Medline on its social media channels.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit http://www.brightree.com or call 1.888.GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Brightree Appoints Two New Executives to Support Rapid Business Growth and Strategic Operations

Lori Jones named Executive Vice President and General Manager of Home Health, Hospice and Private Duty

Shaw Rietkerk named Executive Vice President and General Manager of Revenue Cycle Management

ATLANTA, GA – June, 29 2015– Brightree®, the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry, today announced the appointment of two new executives: Lori Jones and Shaw Rietkerk. Jones and Rietkerk each have more than 20 years of experience within healthcare information technology and will support the company’s rapid growth and strategic operations.

Named as Executive Vice President of sales, account management, partner programs and General Manager of Brightree’s Home Health, Hospice and Private Duty business unit, Lori Jones has more than two decades of customer-facing and operating roles with Fortune 100 companies and early-stage technology ventures. Most recently, Lori was Chief Commercialization Officer at AirStrip Technologies, Inc. an early-stage healthcare IT vendor providing enterprise-wide clinical mobility solutions. Prior to AirStrip, Lori spent more than 13 years at McKesson Provider Technologies, focused on new business growth, implementing organizational change, and operationalizing the customer experience. She was also Vice President of Business Development in the Healthcare Provider Practice with Deloitte Consulting.

Shaw Rietkerk was named Executive Vice President and General Manager of Brightree’s Revenue Cycle Management (RCM) business unit, a team of billing and collection specialists who help Brightree customers manage their complex processes. With over two decades of healthcare service leadership experience, Shaw has an extensive background in operations, account management, process integration and technology support services. Shaw has proven his ability to lead and scale a services-driven healthcare business and deliver high customer satisfaction levels. Most recently, Shaw was Senior Vice President, Worldwide Operations at M*Modal a leading healthcare technology provider of advanced clinical documentation solutions.

“We are pleased to announce the addition of Lori and Shaw to our team. The timing to introduce these strong, customer-facing leaders into our company is ideal,” said Dave Cormack, Brightree’s president and CEO. “Both Lori and Shaw bring an extensive amount of healthcare and operational expertise to their respective roles and will help us continue to grow our business as a leading provider within the healthcare industry.”

Prior to joining Brightree, both Jones and Rietkerk have demonstrated extensive hands-on expertise in strengthening business operations and implementing innovative solutions to support long-term growth and success in healthcare IT.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is a registered trademark of Brightree LLC.

From Paper to Laptops to Tablets and Beyond

The impact of industry shifts on the evolution of point-of-care documentation

As a paper-based process, managing documentation can be cumbersome, time-consuming and prone to inaccuracies and safety risks that can hinder an organization’s ability to meet compliance while still providing the best patient care possible. Brightree’s Jon Skypek discusses how the mobile technology boom has placed tablets in the hands of home health clinicians and is revolutionizing how information is managed at the point-of-care.

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Brightree Recognized as One of the Fastest Growing Companies in Georgia for Sixth Year in a Row by the Association for Corporate Growth

ATLANTA – June 11, 2015 –Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, today announced that it was named one of the top 40 fastest growing middle-market companies in Georgia for the sixth year in a row by the Atlanta Chapter of The Association for Corporate Growth® (ACG) for strong revenue and employment growth in 2015.

“We are very impressed with the caliber of companies that are being honored this year,” stated Dan Bauer, ACG Atlanta Chapter President. “These companies exemplify ACG’s focus on Middle-Market growth and demonstrate the strength and significance of this sector in Georgia.”

Collectively in 2015, the top Georgia headquartered organizations selected represent 12,000 added employees and $1.6 billion in revenue growth, with the middle-market companies having more than 95 percent weighted growth rate. Brightree’s growth has been supported by a number of innovative initiatives in the HME/DME and home health and hospice spaces including the introduction of an intuitive point-of-care iPad solution improve workflow.

“With new emerging legislation and regulations within the healthcare industry, we strive to be as agile and innovative as possible to drive improvements within the home medical equipment, home health and hospice markets. Being ranked as one of the fastest growing companies in Georgia is an honor that speaks to our passion for driving positive change within the post-acute healthcare industry,” said Dave Cormack, CEO of Brightree. “We are proud to be able to continue to expand our team with smart, innovative employees and at the same time give back to the Georgia economy.”

In order to be eligible for the 2015 ACG awards, organizations must have be for profit and headquartered in Georgia with most recent year-end revenues ranging from $15 million to $500 million. They also had to have three years of verifiable revenue and employment growth.

Brightree will be recognized at the Annual Georgia Fast 40 Awards Dinner & Gala this evening at the Grand Hyatt Atlanta in Buckhead. Complete results of the 2015 ACG awards, including details of the event can be located at http://www.acg.org/atlanta/acgatlantafast40.aspx.

About ACG Atlanta

ACG comprises more than 14,000 members from corporations, private equity, finance, and professional service firms representing Fortune 500, Fortune1000, FTSE 100, and mid-market companies in 54 chapters in North America and Europe. Founded in 1974, ACG Atlanta is one of the oldest and most active chapters, providing the area’s executives and professionals a unique forum for exchanging ideas and experiences concerning organic and acquisitive growth. Programs include Atlanta ACG Capital Connection, The Georgia Fast 40 Honoree Awards and Gala, a Wine Tasting Reception, an active Women’s Forum and Young Professionals group, as well as networking dinner and breakfast meetings throughout the year.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is a registered trademark of Brightree LLC.

Brightree Introduces New Private Duty Solution

Expands Home Health and Hospice solutions for rapidly growing home care market

ATLANTA – June 10, 2015– Brightree®, the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry, today announced the general availability of Brightree Private Duty, a new solution developed for home health agencies and hospice organizations offering private duty services, in addition to skilled clinical services. Complementing Brightree Home Health and Brightree Hospice solutions, the new private duty solution enables agencies to optimize their scheduling and service offerings, streamline service plan tracking, improve cash flow and increase client satisfaction for non-skilled services with a single-vendor solution.

“The private duty market has achieved a 74 percent growth rate over the last five years, and Medicare-certified agencies are diversifying their offerings in response to the expanding need for these home care services,” said Lori Jones, executive vice president and general manager, Brightree Home Health, Hospice and Private Duty. “Our new private duty solution, designed and developed with significant industry input, enables agencies to match and deliver the appropriate level of services so their clients and families are assured they are receiving the best care possible.”

Brightree Private Duty enables agencies to easily administer their specific service offerings, and manage their client, caregiver and billing needs. The solution streamlines agency workflow, simplifies billing, speeds time to payment, and eliminates the cost of processing paper timesheets. The solution includes the following capabilities:

  • Client management – Agencies can easily track client details such as referral source, preferences, service plans and pricing levels. This allows agencies to easily personalize their clients’ service plans to meet their specific requirements and quickly assign the best caregivers to ensure high client satisfaction.
  • Caregiver management – Agencies can track specific caregiver details such as skills, availability, branch, pay rates, and personal preferences. The web-based solution works with any mobile device to provide caregivers with a fast and convenient view of their daily schedule and service plans, virtually from anywhere. Access is controlled by role-based security so agencies are at ease knowing that caregivers only have access to the functionality that they need.
  • Schedule management – Agencies have the flexibility to view and configure schedules, based on the availability and preferences of the client and caregivers, in order to efficiently build the most appropriate client service plans. Plus whiteboard-based functionality provides schedulers with an anytime, anywhere, at-a-glance view of caregiver availability. This ensures that the clients and their families receive the highest level of satisfaction for private pay services.
  • Billing management – Billing staff can quickly review and approve caregiver timesheets enabling faster billing and payroll processing. Streamlined billing allows staff to review, approve and generate private pay invoices and associate payments made by the client or family for faster reimbursement.

“Scheduling is the driving force behind a private duty agency, and Brightree Private Duty allows us to see all the information, including clinical information, necessary to easily create our client and caregiver schedules,” said Caroline Naughton Rumowicz, President of Cathleen Naughton Associates Home Health Services. “The solution is specifically designed to meet the unique needs of a private duty home care agency and will enable us to operate more efficiently in our day-to-day activity and streamline our workflow.”

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, private duty, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is a registered trademark of Brightree LLC.

Your IT Check-up

15 ways to get more out of your business’ HME software investment

To help HME providers get the most out of their software, various industry software experts contributed to the following checklist for providers to use in determining if they are getting the most out of their software. Brightree’s Dave Cormack contributes 5 great reasons.

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What the Future Holds for HME IT

Some of the best information technology minds in the HME industry gaze into their crystal balls and share how technology will shape business success.

HME Business magazine asked some of the industry’s top IT minds to discuss the future of HME IT and share tips how technology will continue to shape business success. Brightree’s Dave Cormack shares his thoughts on the future of HME IT.

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Strengthen Referral Networks with New Technologies

The current climate is changing the way HME providers grow, and that 
means opportunities are on the horizon for your business

News headlines about health care’s transition from paper to digital records, and from fee-for-service to value-based reimbursement, may focus on acute and ambulatory care, but the ripple effects of this shift are felt beyond traditional facilities.

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Medline Joins Forces with Cloud-Based Software Provider Brightree to Bring Greater Efficiency to HME Dealers

Patients to benefit from seamlessly integrated ordering platform

Mundelein, Ill., April 16, 2015 – In 2013, retail spending for durable medical equipment reached $43 billion. With such high demand for products that help support the daily physical activities of many people, it is critical to ensure these products are openly available and accessible for patients. To help improve efficiencies and strengthen HME dealers’ competitive edge, Medline Industries, Inc. today announced a new integrated electronic purchasing partnership with Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry.

“To help relieve the financial pressures of reduced reimbursements, providers are constantly exploring opportunities to reduce expenses and streamline business operations,” explains Dave Cormack, president and CEO of Brightree. “This real-time integration with Medline enables Brightree customers to seamlessly order and drop-ship products from within a single interface saving valuable time, reducing operating costs and improving patient care with faster delivery of products.”

When a dealer creates a purchase order in the Brightree platform, a transmission is sent from Brightree through a secure FTP connection to Medline. This new electronic link between the two systems enables providers to view item availability and pricing in real time. In addition, they can perform one-touch drop shipments, receive automatic confirmations and submit purchase orders directly to Medline. Any dealer currently using Brightree can utilize the integrated e-purchasing feature at no additional cost.

“Now more than ever, dealers need to find ways to remain competitive and efficient,” says Dave Jacobs, president,

post-acute sales division, Medline. “This new collaboration is an innovative way to simplify the ordering process so dealers can get back to what matters most – taking care of patients.”

Dealers say timing is everything in today’s complex healthcare landscape.

“To me, e-purchasing’s greatest strength is patient care. Because there’s less room for error when streamlining orders, patients can get their much needed products quicker, resulting in customers getting better and faster care,” says Erik Mickelson, Team Lead/Assistive Technology Professional for Howard’s Medical, LLC in Yakima, Wash.

“There is only so much savings that can be recognized from volume discounts, stringent formularies and optimized delivery routing. Technology is essential in moving to the next level of savings without compromising the quality of the care provided,” says John Olivas, president, HomecareDimensions in San Antonio.

Click here to learn more about Brightree’s ePurchasing program or call 1-800-MEDLINE for more information about the new integration.

About Medline

As the nation’s largest privately held manufacturer and distributor of quality medical supplies and services, Medline offers healthcare products and services that drive value through tailored solutions across the continuum of care. Named one of the country’s “Best and Brightest Companies to Work For,” the company is headquartered in Mundelein, Ill. and has more than 1,200 dedicated sales representatives to support its broad product line and cost management services. For more information on Medline, go to www.medline.comor http://www.medline.com/social-media to connect with Medline on a variety of social media channels.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visithttp://www.brightree.com or call 1.888.GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Apacheta and Brightree Roll Out an Integrated Mobile Delivery Management Solution to Leading Home Medical Equipment Providers

New Tablet/Smartphone Solution Reduces Costs and Optimizes Delivery Operations

ATLANTA and LAS VEGAS – March 31, 2015 – Apacheta, a leading provider of mobile medical logistics solutions, and Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, announced today the general availability of an integrated mobile delivery management solution to home medical equipment (HME) providers. Leading HME providers including QMES are implementing this solution to their mobile workforces.

“The Apacheta and Brightree mobile delivery management solution addresses our need to eliminate paper and optimize our logistics operations with an intuitive solution,” says Ben Gissinger regional vice president operations, QMES. “As a partner, Apacheta was extremely responsive to our needs and requirements. This mobile solution will help add more automation to our processes across the enterprise.”

Apacheta’s mobile delivery management solution integrates seamlessly with Brightree, enabling HME/DME companies to dramatically decrease costs, reduce paper, optimize productivity, track deliveries and assets, accelerate time to revenue for medical claims, and improve patient outcomes. This cloud-based solution supports consumer-grade smartphones and tablets, enabling companies to get up and running quickly without high upfront costs.

“Creating point of delivery efficiencies addresses one of the largest cost components of patient care for HME providers,” said Steve Rogers, vice president product management at Brightree. “As reduced reimbursement rates continue to put pressure on providers, this integrated solution reduces costs by removing manual processes, eliminating duplicate data entry and automatically processing documents through a paperless workflow.”

The solution provides HME providers with an intuitive tablet-based mobile application to handle load management, barcode scanning, electronic forms to ensure compliance, dynamic trip management and electronic proof-of-delivery with signature capture. HME providers are able to plan, schedule, dispatch and monitor field force activity, including real-time delivery mapping and tracking of key metrics such as exceptions, stops made and time spent per stop.

“Apacheta’s mobile delivery management solution has been welcomed by the HME/DME market, as providers are seeking a modern solution that utilizes tablets and smartphones to provide real-time delivery tracking, logistics management, and best practice mobile workflows,” stated James Wee, vice president of business development and sales for Apacheta. “Our partnership with Brightree provides customers with a seamless, end-to-end solution that dramatically reduces paper, lowers costs and accelerates time to payment.”

Apacheta will be demonstrating the integrated mobile delivery management solution in Brightree’s booth (Booth #317) at the Medtrade Spring Conference March 30 – April 1, 2015 at the Mandalay Bay Convention Center in Las Vegas, NV.

About Apacheta Corporation

Apacheta Corporation provides mobile workforce management solutions that bring best-practice workflows to medical logistics, transportation, consumer packaged goods, and field service businesses. Apacheta solutions improve customer satisfaction, reduce costs, and increase revenue with next-generation mobile applications that run on Android, iOS, and Windows Mobile tablets, smartphones and rugged devices to streamline delivery, sales and service operations. Apacheta software is the foundation for mission-critical mobile applications for Dr. Pepper Snapple Group, Bimbo Bakeries USA, United Rentals and many others. For more information, visitwww.apacheta.com.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visitwww.brightree.com or call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Brightree’s Big Picture

Brightree’s president and CEO, Dave Cormack, discusses the company’s growth in 2014 and upcoming opportunities for 2015.

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Scaling CMS’s Audit Mountain

Brightree’s vice president of Revenue Cycle Management operations, Carrie Johnson and vice president of Revenue Cycle Management, Sunil Krishnan discuss how preparation and diligence applied to claims documentation today can help providers scale what seems like an insurmountable challenge tomorrow.

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Brightree announces integrated interface to PPM Fulfillment

Integration enables HME providers with direct-to-patient shipping and automatic population of delivery tracking information for reduced costs and faster reimbursements

ATLANTA – February 18, 2015 – Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, and PPM Fulfillment a full-service warehouse and logistics provider specializing in drop shipping continuous positive airway pressure (CPAP) supplies, announced today the availability of an integrated interface between Brightree HME and PPM Fulfillment. With Brightree Fulfillment Services, Brightree customers can now streamline business processes and improve time to reimbursement with direct-to-patient shipping of home medical equipment supplies (HME) from PPM Fulfillment, dramatically reducing shipping and inventory costs. The no-fee integration expands Brightree’s industry leading partner ecosystem of software and services companies.

“In today’s healthcare environment, providers are always pursuing new opportunities to improve the patient experience while also reducing operating costs,” said Rob Boeye, executive vice president, sales at Brightree. “The interface with PPM Fulfillment will enable our customers to easily order and track delivery of homecare products for faster reimbursements, greater patient satisfaction, and reduced inventory and carrying costs.”

By simplifying the shipping confirmation and delivery tracking process with PPM Fulfillment, Brightree Fulfillment Services enables HME providers to:

  • Improve patient satisfaction with order specific delivery and tracking information
  • Reduce inventory cost with direct drop shipments to patients
  • Speed up the billing process for faster reimbursements
  • Proactively notify patients when an order is scheduled to be delivered

According to Chris Hoffmann, president at PPM Fulfillment, “This integration enhances and expands our fulfillment model and will enable Brightree’s customers to reduce overhead and improve profitability in this era of reduced reimbursements.”

About PPM Fulfillment

PPM Fulfillment is a full service warehouse and logistics provider specializing in the home healthcare market. Our logistics background coupled with strategic partnerships allows PPM to revolutionize patient delivery of supplies. By utilizing inventory from ResMed, Fisher & Paykel, Philips Respironics, Sunset, Roscoe, Circadiance, CareFusion Tiara, RemZzzs, Romax Hose, AG Industries, DeVilbiss Healthcare, Spirit Medical, Airway Management and Sleepnet you will be able to reduce shipping and inventory management costs. These manufacturing companies have inventory in PPM Fulfillment warehouse allowing you to move to “zero inventory.” For more information, visitwww.ppmfulfillment.com

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visitwww.brightree.com or call 1.888.GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

The Post-Acute Perspective

Three interoperability strategies to ensure seamless communication during transition of care

As the healthcare industry continues to focus on interoperability across the care continuum, it is vital to include post-acute care within the bigger healthcare picture-especially as post-acute care providers are increasing their use of information technology to enhance patient outcomes and reduce the cost of care.

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Easy-to-Use AirView™ Patient Management System by ResMed Now Integrates Directly with Brightree

HMEs Benefit From Powerful new Capabilities for Faster Patient On-Boarding and On-Demand Compliance Data – all in one Software Environment

SAN DIEGO and ATLANTA, February 2, 2015 – ResMed (NYSE: RMD) and Brightree today announced ResMed’s AirView patient management system will directly integrate with Brightree’s leading home medical equipment (HME) billing and business management software solution.

“Since 2013, Brightree and ResMed have partnered to bring greater workflow efficiency, ease of use, and business benefits to joint users of our software and services,” said Dave Cormack, president and CEO of Brightree. “Directly integrating with ResMed’s comprehensive AirView patient management system gives Brightree users added capabilities within the software environment and workflows they rely on every day, making it easier for HMEs to focus on patient care as well as long-term business goals.”

The AirView-Brightree integration is the latest connectivity achievement in ResMed and Brightree’s longstanding relationship, and is one of multiple enhancements planned for this year. Past advances have included Brightree integration with ResMed’s U-Sleep ® premium sleep compliance solution, as well as a data exchange agreement allowing HMEs to order ResMed equipment directly from the Brightree platform.

“ResMed and Brightree are committed to helping their HME customers deliver exceptional patient care while realizing their business goals,” said Raj Sodhi, President of ResMed’s Healthcare Informatics Global Business Unit. “Directly integrating AirView into the industry-leading Brightree software platform underscores ResMed’s commitment to providing our HME customers with the tools they need, in the formats of their choosing, to help drive business efficiencies and optimal care.”

This direct integration was made possible by the ResMed Data Exchange program, a comprehensive suite of software and service solutions that allows for the integration of valuable sleep and respiratory treatment data from ResMed’s AirView and U-Sleep patient management platforms with electronic medical records, billing, and care management applications. AirView and U-Sleep are part of the ResMed Air Solutions suite of sleep and respiratory products that provide physicians, HMEs and patients with the tools and data that can support improved workflow efficiencies and patient outcomes. For more information about ResMed Data Exchange, please visit ResMed’s site.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visitwww.brightree.com or call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

About ResMed

ResMed changes lives by developing, manufacturing and distributing medical equipment for treating, diagnosing, and managing sleep-disordered breathing, COPD, and other chronic diseases. We develop innovative products and solutions to improve the health and quality of life of those who suffer from these conditions, and we work to raise awareness of the potentially serious health consequences of untreated sleep-disordered breathing. For more information on ResMed, visit www.resmed.com. For information on U-Sleep, visit www.u-sleep.com.

Countdown to ICD-10: Are you Ready?

With the countdown to Medicare’s ICD-10 implementation well underway, providers must ensure they’re in compliance with the massive revision

Brightree’s Steve Rogers provides insight on the upcoming transition to ICD-10, and the need to assess your organization’s processes and focus on implementing ICD-10 training programs so that you are prepared when ICD-10 compliance is required.

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Setting the Stage for Success

Five business strategies providers should put into play for a fruitful 2015

Brightree’s Chris Watson discusses how in order to navigate 2015’s rapidly changing landscape, providers must think differently about how they run their business. She poses five key business strategies that providers can implement now.

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Provider Profile Interview with Wendy Cofran CIO Natick VNA

Brightree customer Wendy Cofran, CIO at Natick VNA, discusses two questions in the January edition of the Remington Report. 1. What are new leadership characteristics needed for a transforming healthcare delivery system and 2. How should providers prepare for 2015.

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Brightree Ranked One of the Fastest Growing Companies in North America on Deloitte’s 2014 Technology Fast 500™

Attributes revenue growth to delivering technology solutions helping post-acute care providers affordably improve patient care while mastering changing regulatory and compliance requirements

ATLANTA – November 13, 2014 – Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, today announced it ranked 281 on Deloitte’s Technology Fast 500 ™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Brightree grew 331 percent during the period 2009 through 2013.

Brightree’s president and chief executive officer Dave Cormack credits the Company’s 331 percent revenue growth to the important role post-acute care providers are playing in the transformation of the healthcare industry. “Brightree’s innovative cloud-based technology enables post-acute care providers to become more strategic and efficient so they can focus on delivering quality care, improving patient outcomes, optimizing financial performance, and successfully transitioning from a fee-for-service economic model to one that is based on proven outcomes,” he commented.

“The companies ranked on the 2014 Deloitte Technology Fast 500 continue to set the bar for their industry higher each year,” said Eric Openshaw, vice chairman, Deloitte LLP and U.S. technology, media and telecommunications leader. “There are so many exciting products and smart thought leaders driving this list. We congratulate the Fast 500 companies and look forward to seeing them continue their momentum into 2015.”

“For 20 years, the Deloitte Fast 500 rankings have honored the innovation that is part of these companies’ DNA,” added Jim Atwell, national managing partner of the emerging growth company practice, Deloitte & Touche LLP. “We’re glad to be serving these high-growth companies, and helping the technology sector recognize the great strides and transformation these companies are making in their respective areas.”

Brightree previously ranked 223 as a Technology Fast 500™ award winner for 2013.

Overall, 2014 Technology Fast 500™ companies achieved revenue growth ranging from 135 percent to 123,678 percent from 2009 to 2013, with an average growth of 1,640 percent.

About Deloitte’s 2014 Technology Fast 500™

Technology Fast 500, conducted by Deloitte LLP, provides a ranking of the fastest growing technology, media, telecommunications, life sciences and clean technology companies – both public and private – in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2009 to 2013.

In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have base-year operating revenues of at least $50,000 USD or CD, and current-year operating revenues of at least $5 million USD or CD. Additionally, companies must be in business for a minimum of five years and be headquartered within North America.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit … or call 1-844-GET-BTRE (438-2783)

Brightree is registered trademark of Brightree LLC.

The next-generation EHR: specialized and speedy

mHealth and EHRs are intersecting in creative ways, as evidenced by an Atlanta company’s new iPad-enabled platform for the home health and hospice market. Brightree recently unveiled the EHR point-of-care app, calling it the first “native iOS app” for home health and hospice agencies. Specialty-specific platforms are a hot commodity, and many are being developed as mobile tools to target clinicians outside the traditional hospital setting.

Read More >

Brightree Unveils Next Generation iPad App for Field Clinicians

CEO Dave Cormack told us more than a year ago that Brightree planned to invest $70 million into the then newly acquired CareAnyware home health and hospice EMR product. From what he showed us at the NAHC meeting, apparently he has kept his promise. We met with Natick Visiting Nurse Association CIO Wendy Cofran in the Brightree booth at last month’s NAHC meeting to talk about their use of the new solution and how this approach has led to fewer clinical documentation errors and greatly reduced QA time.

Read More >

Brightree Announces CareToCash for Enhanced Revenue Cycle Management

Software and services offering enables post-acute care providers to optimize financial performance, adhere to regulatory requirements and improve the patient experience

ATLANTA – October 21, 2014 –Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, today at the Medtrade Fall Conference announced that it has rolled out CareToCash™, a new software and service offering for post-acute care providers. Leveraging the power of the Brightree platform, CareToCash is a combination of software and services that comprise patient intake management, compliance / documentation management, insurance billing and patient billing to enable providers to streamline business operations, stay in regulatory compliance, and optimize financial performance.

“In this new era of reduced reimbursements, increased audits and regulatory pressures, a provider’s success depends on the ability to effectively measure and adapt their business to evolving requirements and emerging opportunities,” said Steve Andrews, general manager, Revenue Cycle Management at Brightree. “With CareToCash, providers are now able to leverage the expertise of a professional team to deploy efficient, cost-effective processes to meet day-to-day financial, regulatory and operational requirements eliminating the need to hire, train and manage internal personnel.”

Brightree’s CareToCash software and services enables post-acute care providers to implement an industry-leading solution with proven best practices to:

Streamline patient and order information at intake to ensure claims are filed correctly the first time for faster reimbursements;

Standardize document delivery to better respond to payer requests and audits;

Standardize insurance billing with Medicare, Medicaid and commercial payers to collect more of what you earn;

Optimize patient collection by engaging patients at the time of service.

The CareToCash solution can be purchased as a complete suite or by individual offering.

Brightree will be exhibiting CareToCash in addition to its application solutions in Booth #2245 at the Medtrade Fall Conference on October 20-23 in the Georgia World Congress Center in Atlanta, Ga. For more information, please contact Brightree at info@brightree.com.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is registered trademark of Brightree LLC.

Brightree Announces MyForms to Streamline Front Office Workflow through Forms Automation

Integrated forms automation solution enables HME providers to increase workflow efficiencies and reduce errors

ATLANTA – October 20, 2014 –Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, and Conduit Office, a leading provider of documentation and workflow solutions for HME providers, today at the Medtrade Fall Conference announced a strategic relationship in which Brightree will be the exclusive reseller of Conduit Office solutions for the healthcare industry. As a result of this agreement, Brightree is introducing the general availability of MyForms™, an integrated forms automation solution that provides direct access to workflow and forms automation technology to significantly cut order processing time, decrease workflow processing time, accelerate time to submit claims and reduce the risk of human error in order creation and confirmation.

“Creating forms and faxing documents is slow and expensive and when coupled with increasingly complex payer- and product-specific requirements, presents tremendous operational challenges for most HME providers,” said Chris Watson, chief strategy officer at Brightree. “We continue to invest in innovative solutions for the HME industry, and with MyForms, providers can now leverage an intelligent and automated workflow technology that is proven to lower operational costs, improve financial performance and reduce the risk of errors.”

Paired with Brightree’s innovated Document Management solution, MyForms is a configurable web-based documentation and work management platform that enables custom forms generation, document distribution, movement and storage. With a single sign-on directly from the Brightree platform, providers can create custom forms based-on provider and payer specific business rules. Once the forms are created, dynamic data exchange between the systems will automatically populate the document with patient and order data from the Brightree system significantly reducing order processing time.

With customized business workflows, HME providers can leverage the built-in task manager to ensure all documents and tasks with associated forms are completed. This ensures all documentation is captured up front to prevent future denials. Additional capabilities such as secure messaging, allow HME providers to send secure emails to physicians for electronic signature capture. Once the signature is captured, documents are returned and workflow tasks are automatically updated. For providers using both Brightree Document Management and MyForms, completed forms will be automatically indexed and stored to the correct patient record in Brightree Document Management.

“Brightree is the dominant technology provider in the HME industry dedicated to developing ground-breaking solutions to ensure providers’ success,” said Jim Noland, president and CEO at Conduit Office. “We have invested heavily in our platform, and this integrated solution with Brightree is a major leap forward in front-end workflow technology enabling providers to efficiently manage their form and document processes.”

Brightree and Conduit Office will be exhibiting their solutions in booths #2245 and #2355 respectively at the Medtrade Fall Conference on October 20-23 in the Georgia World Congress Center in Atlanta, Ga. For more information, please contact Brightree at info@brightree.com.

About Conduit Office

Conduit Office is the cloud based documentation management platform used to reduce cost and risk associated with front-end documentation and workflow. The parent company of Conduit Office, Conduit Technology L.L.C., has documentation software deployed in the market since 2007 which currently supports over 8000 users. Conduit Office is a 100% user configured workflow and documentation platform that allows customers to determine their own step-by-step processes and use a feature rich form builder to utilize a company’s own custom forms within a disciplined QA environment. For further information, visit www.conduitoffice.com or call (866) 387-3226

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783).

Brightree is registered trademark of Brightree LLC.

5 Steps to Audit-Proof Every Claim

Be proactive to avoid unnecessary delay

Audits are an ever-present challenge for HME providers, and it is more important than ever for HME providers to prioritize implementation of processes and technology solutions to improve the likelihood of a positive audit outcome with no need for appeal. While there are many billing solutions available for your HME business, buyers beware. A technology solution may claim to automate order and billing functions, but all systems are not created equally. More importantly, technology alone cannot make your organization audit-proof.

Read More >

Brightree announces First Choice Medical Supply as an Integrated Electronic Purchasing Partner

ATLANTA – October 17, 2014 –Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, and First Choice Medical Supply, a national distributor of medical supplies and equipment, announced today the availability of an integrated interface between Brightree HME and the First Choice Medical Supply catalog. Home medical equipment (HME) providers can streamline business processes by ordering equipment from First Choice Medical Supply directly from the Brightree Integrated ePurchasing platform while dramatically reducing shipping and inventory-related costs, eliminating duplicate data entry, and maximizing order accuracy.

“In this time of reduced reimbursements and increased operating costs, providers are constantly seeking efficiencies to streamline their operations while providing exceptional service,” said Mark Crick, vice president of Home Care Sales at First Choice Medical Supply. “The real-time integration with Brightree ePurchasing will enable our customers to easily purchase First Choice products saving valuable time, reducing operating costs and improving patient care with faster delivery of products and streamlined order workflows.”

Because Brightree and First Choice Medical Supply are web-based platforms, the two systems can exchange information that ensures access to real-time pricing and product availability information. By simplifying and automating the ordering process, the integrated system delivers significant value to HME providers, including:

Streamlined order taking and fulfillment process by sending orders electronically instead of on paper or via phone-based ordering

Reduced overpayments by having access to real-time pricing information directly within the ordering workflow in Brightree

Reduced patient delivery delays by having access to real-time item availability information at the time of order

Eliminating opportunity for incorrect order information by having the First Choice Medical Supply catalog and images appear directly within the Brightree interface.

How it Works

When a purchase order is created in the Brightree system, a transmission is sent from Brightree via a secure FTP connection to the First Choice OSC (Online Supply Center). The electronic links between the systems will enable providers to view item availability and pricing in real time, perform one-touch drop shipments and receive automatic confirmations, including delivery tracking as well as the ability to submit a purchase order directly into the First Choice internal ordering system.

For more information on the Brightree and First Choice Medical Supply ePurchasing integration, please click here.

Brightree will be exhibiting its ePurchasing solutions in Booth #2245 at the Medtrade Fall Conference on October 20-23 in the Georgia World Congress Center in Atlanta, Ga.

About First Choice Medical Supply

Headquartered in Richland, MS, with locations in Dallas, TX, Jacksonville, FL, Kansas City, KS, Lexington, KY, Mechanicsburg, PA, Phoenix, AZ, Fresno, CA and Portland, OR, First Choice Medical Supply provides a comprehensive selection of medical supplies, housekeeping, linen, medical equipment and furniture to long-term care, home healthcare and hospice industries. Outstanding customer service has always been at the forefront of the company’s services. First Choice offers over 15,000 products and multiple technology solutions to fit all business needs. For more information, please visit www.fcms.com.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is registered trademark of Brightree LLC.

Brightree Releases the First EHR for Home Health and Hospice with a Comprehensive Point-of-Care App Built for the iPad Tablet

Intuitive use on a familiar and portable device makes documenting during patient visits a natural part of delivering care

ATLANTA – October 15, 2014 – Tackling one of the toughest problems facing clinicians and other professionals who care for patients outside of hospitals and physician offices, Brightree®today released the next-generation of its Electronic Health Record (EHR)platform for home health agencies and hospice organizations.

Aimed at removing barriers to delivering complete, consistent and compliant care – including making it easier and faster to build care plans and document against them during patient visits –

Brightree Home Health and Brightree Hospice help users meet financial and operational goals as well as regulatory and payer documentation requirements.

The new Brightree EHR point-of-care app is the first “native iOS app” for home health and hospice agencies. It is architected specifically to reside on the iPad tablet, so that its intuitive navigation can be joined with CareTouch LogicTM, Brightree’s underlying intelligence that informs care plan choices and workflows to help keep home health agencies and hospice organizations compliant with clinical best practices. In this way, Brightree Home Health and Brightree Hospice go far beyond other systems on the market that simply digitize paper with no intelligence to guide clinicians through documentation. The result is a powerful, compliance-driven system that also is intuitive, easy to learn and use, and portable.

“Failing to properly automate documentation while with the patient is proven to reduce care plan and billing accuracy, increase back office costs, put reimbursements at risk and increase the likelihood of audits,” said Dave Cormack, president and CEO of Brightree.

“Those are some of the reasons why we’ve spent the past 22 months working closely with home health agencies and hospice organizations to understand the practical barriers to documenting at the point-of-care, so that we could break through them. We’ve invested millions of dollars to deliver what we truly believe can revolutionize how home health agencies and hospice organizations deliver care, comply with regulations, speed billing and protect reimbursements,” Cormack added.

Wendy Cofran, Chief Information Officer for Natick Visiting Nurse Association, a “Top 500 Elite” agency based outside of Boston, agreed, saying, “Brightree Home Health with point-of-care on the iPad gives us a distinct advantage. Our clinicians have the information they need at their fingertips to deliver the best possible care to their patients without having a barrier between them. In fact, our patients appreciate being able to see the progress they’re making. The iPad creates a visual connection for patients to their individualized care plans, and it assists our staff with teaching and compliance.”

“It’s a game changer,” Cofran continued. “Not only are we seeing a reduction in the time required to document visits but a more thorough clinical documentation application, which is vital in an era of increasing regulatory requirements. Brightree Home Health is a long-term solution for us, one we can grow with, and one that will keep our agency on the cutting-edge of home health care. It allows us to be proactive in providing the best possible service to our referral sources, our patients and their families.”

How it Works

The point-of-care app easily synchronizes key data with the cloud-based office system so that clinicians and office teams are always on the same page. Built into the app is everything clinicians need to accurately and completely perform start-of-care assessments, build individualized patient care plans, and document against them. Medical diagnosis billing classification requirements, such as International Statistical Classification of Diseases and Related Health Problems-10 (ICD-10), and mandatory quality improvement measures such as the Outcome and Assessment Information Set (OASIS) for home health agencies and the Hospice Item Set (HIS) for hospice organizations, are included. This helps users prove quality care, be fully reimbursed for care they provide and successfully pass any audit reviews.

Intuitive capabilities specific to Brightree’s EHR point-of-care app for the iPad include:

About Me™ organizational tools cleanly and logically present what’s most important for clinicians to manage, plus put patient information at the clinician’s fingertips.
o My Day organizes tasks and patient visits so clinicians and field teams can take care of what is required for both patients and the office each day. The system alerts them when tasks are due so everything can be completed on time.

o My Patients keeps patient records and care plans accessible and organized.

o My Calendar lets clinicians review tasks and patient visits coming up for the day, week and month, as well as review past tasks and visits.

SmartJump™ navigation enables clinicians to move easily among different parts of the app to document information as it is learned, so they can follow the natural flow of a conversation rather than being tied to a prescribed workflow. Because it is context-aware, tapping on the SmartJump icon takes clinicians directly to the appropriate place without requiring them to search around. For example, when documenting progress against a symptom requiring medication, clinicians can tap to go directly to the spot in the patient record to note the need to change the dose or discontinue the medication. Relevant options for next steps appear in a drop down list. Tapping again takes clinicians back to where they were in the visit note, so they don’t lose their place in their conversation with the patient.

Tap & Go™ speeds both building care plans and documenting against them. Smart content for assessments, problems and mapped interventions appear in drop down lists, so clinicians can simply tap to add to a patient’s individualized care plan and/or visit note with minimal typing.
The solution also addresses the following needs, among others:

Portability. The light portability of the iPad tablet enables clinicians to move freely with patients around their homes as they naturally interact with them to deliver care.

Accuracy. The ability to document most, if not all, information during a patient visit eliminates hours clinicians typically have to spend documenting after-hours on their own time. It also avoids re-work required when Quality Assurance teams discover missing or incomplete documentation.

Use Anywhere. Because the app resides on the iPad tablet, it does not require an Internet connection to work. Unlike browser-based applications that can run on an iPad tablet but aren’t native on it, Brightree Home Health and Brightree Hospice enable clinicians to work in any location without worrying that data will be lost when Internet access is interrupted, or that the system will be completely unavailable.

On-Call Access. On-call staff can access all patient records on the iPad without having to go into the office for information they need to properly care for patients they are covering.

Information Sharing. Patient information, care plans and visit notes can be easily shared among members of multi-disciplinary care teams to improve coordinated care.

The Brightree EHR app can be downloaded from the Apple iTunes AppStore. Only Brightree Home Health and Brightree Hospice customers can activate the app through a key provided during system implementation.

Solutions to be Showcased at NAHC and NHPCO

Brightree will showcase Brightree Home Health and Brightree Hospice at these upcoming industry events: National Association of Home Care & Hospice (NAHC) 2104 Annual Meeting on October 19 – 22, Booth 925, in the Phoenix Convention Center, Phoenix, AZ ( http://www.nahc.org/meetings-education/am/14/); and National Hospice and Palliative Care Organization (NHPCO) 15 th Clinical Team Conference and Pediatric Intensive on October 27 – 29, Booth 620, at the Gaylord Opryland Resort and Convention Center in Nashville, TN ( http://www.nhpco.org/conferences/ctc-2014).

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is a registered trademark of Brightree LLC.

Philips Respironics and Brightree Team Up to Improve HME Workflow Efficiency and Patient Sleep Therapy Compliance

Integration of management solutions will enable better monitoring of patient treatment and compliance, improving care and reducing costs

October 10, 2014 – Philips Respironics , a division of Royal Philips (NYSE: PHG AEX: PHIA) and a global leader in the sleep and respiratory markets, announced the signing of an agreement withBrightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, to integrate data from Philips’ EncoreAnywhere platform with Brightree’s web-based billing and business management platform. This data interoperability agreement will enable joint customers to better track and manage therapy compliance of sleep-disordered breathing patients and is part of Philips’ ongoing commitment to develop end-to-end sleep solutions across the entire continuum of care – from prevention to diagnosis and treatment through wellness.

“Philips Respironics is the only company in the industry to offer solutions that touch every part of a patient’s care journey, uniquely positioning us to help our home medical equipment customers better manage patient care on an ongoing basis,” said John Frank, senior vice president and general manager of Philips Respironics. “With the integration with Brightree, Philips is creating a highly-automated and secure platform for HMEs that can offer significant efficiency gains, but most importantly, improve patient care through more streamlined therapy compliance business processes.”

Philips’ collaboration with Brightree is an integral part of The Answer, a three-phased process that enables HMEs to seamlessly connect Philips’ product, technology and workflow innovations to transform their businesses. This integration with Brightree enables HME customers to eliminate time spent on manual and duplicate data entry tasks associated with monitoring compliance that can lead to inconsistent data and staff inefficiencies and allows the HME to focus on the needs of their patients.

EncoreAnywhere from Philips Respironics is the most widely used web-based patient-compliance management system in the US with over 5.4 million active patients and over 60,000 clinical users. It makes treating patients with sleep disorders easier and more efficient through its unique patient compliance management capabilities, including comprehensive tracking and reporting tools for the overall treatment progress of patient populations for both HMEs and clinicians.

The integration of Brightree’s HME billing and business management platform with Philips EncoreAnywhere automates the patient data entry process, improving the HME’s staff efficiency and accuracy of entering and tracking their patients’ sleep therapy compliance. The integration is bidirectional, meaning Brightree will share and allow for patient registration and demographic information to be populated into EncoreAnywhere, and compliance and therapy adherence reports generated by Philips software will be shared and viewable in Brightree solutions, eliminating the need for duplicate data entry. HME customers will be able to deliver a higher level of connected care with more accuracy in less time, which will help reduce costs and improve patient compliance.

Philips and Brightree share a common vision for providing solutions that aim to help providers keep patients healthy as effectively and efficiently as possible. To show how this vision is coming to life, both Philips and Brightree will have previews of this new integration in their respective booths, Philips #1711 and Brightree #2245 at the upcoming Medtrade Fall conference, October 21-23, 2014 in Atlanta, GA, .

LEARN MORE:

To learn how Philips is improving the quality of healthcare through innovative solutions, inspired by human insights, visitwww.philips.com/healthcare and follow the conversation @PhilipsResp. For more information about Brightree’s updates and enhancements, visit www.brightree.com or follow @Brightree.

MEDIA CONTACT:

Alicia Cafardi

Philips Healthcare

Tel: +1 724-387-4439

E-mail: alicia.cafardi@philips.com

About Royal Philips:

Royal Philips (NYSE: PHG, AEX: PHIA) is a diversified health and well-being company, focused on improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Headquartered in the Netherlands, Philips posted 2013 sales of EUR 23.3 billion and employs approximately 113,000 employees with sales and services in more than 100 countries. The company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as male shaving and grooming and oral healthcare. News from Philips is located at www.philips.com/newscenter.

About Brightree:

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list.

Brightree is a registered trademark of Brightree LLC.

Forward-looking statements

This release may contain certain forward-looking statements with respect to the financial condition, results of operations and business of Philips and certain of the plans and objectives of Philips with respect to these items. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future and there are many factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements.

Philips Respironics and Brightree Team Up to Improve HME Workflow Efficiency and Patient Sleep Therapy Compliance

Integration of management solutions will enable better monitoring of patient treatment and compliance, improving care and reducing costs

October 10, 2014 – Philips Respironics , a division of Royal Philips (NYSE: PHG AEX: PHIA) and a global leader in the sleep and respiratory markets, announced the signing of an agreement withBrightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, to integrate data from Philips’ EncoreAnywhere platform with Brightree’s web-based billing and business management platform. This data interoperability agreement will enable joint customers to better track and manage therapy compliance of sleep-disordered breathing patients and is part of Philips’ ongoing commitment to develop end-to-end sleep solutions across the entire continuum of care – from prevention to diagnosis and treatment through wellness.

“Philips Respironics is the only company in the industry to offer solutions that touch every part of a patient’s care journey, uniquely positioning us to help our home medical equipment customers better manage patient care on an ongoing basis,” said John Frank, senior vice president and general manager of Philips Respironics. “With the integration with Brightree, Philips is creating a highly-automated and secure platform for HMEs that can offer significant efficiency gains, but most importantly, improve patient care through more streamlined therapy compliance business processes.”

Philips’ collaboration with Brightree is an integral part of The Answer, a three-phased process that enables HMEs to seamlessly connect Philips’ product, technology and workflow innovations to transform their businesses. This integration with Brightree enables HME customers to eliminate time spent on manual and duplicate data entry tasks associated with monitoring compliance that can lead to inconsistent data and staff inefficiencies and allows the HME to focus on the needs of their patients.

EncoreAnywhere from Philips Respironics is the most widely used web-based patient-compliance management system in the US with over 5.4 million active patients and over 60,000 clinical users. It makes treating patients with sleep disorders easier and more efficient through its unique patient compliance management capabilities, including comprehensive tracking and reporting tools for the overall treatment progress of patient populations for both HMEs and clinicians.

The integration of Brightree’s HME billing and business management platform with Philips EncoreAnywhere automates the patient data entry process, improving the HME’s staff efficiency and accuracy of entering and tracking their patients’ sleep therapy compliance. The integration is bidirectional, meaning Brightree will share and allow for patient registration and demographic information to be populated into EncoreAnywhere, and compliance and therapy adherence reports generated by Philips software will be shared and viewable in Brightree solutions, eliminating the need for duplicate data entry. HME customers will be able to deliver a higher level of connected care with more accuracy in less time, which will help reduce costs and improve patient compliance.

Philips and Brightree share a common vision for providing solutions that aim to help providers keep patients healthy as effectively and efficiently as possible. To show how this vision is coming to life, both Philips and Brightree will have previews of this new integration in their respective booths, Philips #1711 and Brightree #2245 at the upcoming Medtrade Fall conference, October 21-23, 2014 in Atlanta, GA, .

LEARN MORE:

To learn how Philips is improving the quality of healthcare through innovative solutions, inspired by human insights, visit www.philips.com/healthcare and follow the conversation @PhilipsResp. For more information about Brightree’s updates and enhancements, visit www.brightree.com or follow @Brightree.

MEDIA CONTACT:

Alicia Cafardi

Philips Healthcare

Tel: +1 724-387-4439

E-mail: alicia.cafardi@philips.com

About Royal Philips:

Royal Philips (NYSE: PHG, AEX: PHIA) is a diversified health and well-being company, focused on improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Headquartered in the Netherlands, Philips posted 2013 sales of EUR 23.3 billion and employs approximately 113,000 employees with sales and services in more than 100 countries. The company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as male shaving and grooming and oral healthcare. News from Philips is located at www.philips.com/newscenter.

About Brightree:

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list.

Brightree is a registered trademark of Brightree LLC.

Forward-looking statements

This release may contain certain forward-looking statements with respect to the financial condition, results of operations and business of Philips and certain of the plans and objectives of Philips with respect to these items. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future and there are many factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements.

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Brightree Expands Electronic Visit Verification Capabilities for Home Health Agencies and Hospice Organizations

Native smartphone interface with CellTrak reduces potential for fraud and enables accurate, real-time care plan access for improved care coordination

ATLANTA – October 7, 2014 – Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, today announced it has expanded the breadth of its interoperability capabilities with an interface to CellTrak Technologies, a leading provider of integrated mobile solutions for the home healthcare, hospice and private duty markets. The interface enables home health agencies and hospice organizations with growing private duty businesses to easily track aides via a native smartphone application and document more efficiently and accurately with real-time access to care plans, resulting in improved workflow efficiencies, reduced costs, improved care coordination and decreased potential for fraud.

Brightree’s interface with CellTrak arms homecare providers with an Electronic Visit Verification (EVV) solution that allows aides and personal care workers to optimize workflow – from scheduling and aiding care plans to staff alerts and reporting – seamlessly directing the information to document against the patient’s care plan within Brightree Home Health or Brightree Hospice solutions. In addition, the interface automatically verifies where calls originate through GPS tracking, generating real-time alerts for scheduling and managing staff with exceptions, including late or missing visits.

“We are excited to be part of the expanding portfolio of an integrated solution that Brightree is providing to the homecare community across the US,” said Michael K. Wons, president and CEO of CellTrak Technologies, Inc. “The new partnership will provide home care organizations with a unique tool that will help them overcome cost and compliance challenges, while making their day-to-day tasks more streamlined. At the end of the day, our goal is to give home care staff the tools they need to take their mind off of processes and costs, and provide quality patient care – this is happening through our relationship with Brightree, an emerging leader in this space.”

The newly expanded capabilities enable home care organizations to:

Utilize accurate, real-time feedback of start-time, end-time and services provided from the patient’s home to protect against fraud and missed visits;

Reduce costs by cutting down on the need for aides to travel to and from the office;

Streamline documentation for the whole care team by eliminating the need to transcribe aid visits; and
Receive quicker payments by speeding the payroll and billing process.

“Home care organizations are facing a challenging market environment in which the volume of patients, paperwork and regulatory requirements is increasing, but margins and reimbursements for providing care are decreasing,” said Chris Watson, chief strategy officer at Brightree. “For nearly ten years, CellTrak has been at the forefront of improving access to healthcare with more than one million successful homecare visits, and this interface will enable more agencies to stay competitive and compliant while reducing costs and decreasing the potential for fraud.”

“We are committed to a robust interoperability strategy that includes interfaces with third-party solution providers like CellTrak, but also working on behalf of the entire post-acute care community to facilitate the exchange of important patient data and documents to provide a more cost-effective, high quality outcome for the patient,” continued Watson.

The interface works with a variety of mobile operating systems including Apple ® iOS, Android™, and Blackberry ®, and supports all wireless carriers and networks. The interface will be generally available to homecare providers later this year. For more information, please contact Brightree at info@brightree.com

Brightree will be exhibiting its Home Health and Hospice solutions in Booth #925 at the National Association for Home Care & Hospice (NAHC) Conference and Exposition on October 19-22 in the Phoenix Convention Center in Phoenix.

About CellTrak Technologies

CellTrak Technologies, Inc. is the leading provider of integrated mobile solutions for the home healthcare, hospice, and private duty markets. Our patented software-as-a-service solutions run on GPS-enabled mobile devices via a homecare technology platform which automates workflow and reduces cost. Data is transmitted wirelessly via our secure cloud based services making the data available real time where instantaneous integration is provided to the back-end clinical systems and the payer networks. Healthcare Workers across the United States, Canada and the United Kingdom deliver millions of successful visits every month via CellTrak.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is registered trademark of Brightree LLC.

Selecting the Right Point of Care Solution

Communication is hindered by busy schedules, lengthy travel distances and few visits

Collaboration among healthcare providers is straightforward in an acute or ambulatory care setting. After all, nurses, physicians, therapists and social workers typically see patients in one location, each having the opportunity to meet face-to-face and discuss the patient’s care. In home health and hospice care settings, however, it is more difficult to create a community among providers because communication and collaboration challenges are amplified since many providers are rarely in a traditional care setting-or a patient’s home-at the same time.

Read More >

Go Time for HME

HMEB’s Editorial Advisory Board sets the agenda for handling key trends and challenges facing providers

Each year HME Business asks various members of its Editorial Advisory Board to comment on issues facing the HME industry, but perhaps no edition of this roundtable has been as pivotal as this one. While providers are contending with many serious industry threats, such as competitive bidding and audits, they also have perhaps their best opportunities so far for beating those challenges

Brightree’s Chief Strategy Officer, Chris Watson, provides her thoughts and expertise on the topic of Systems Interoperability.

Read More >

ResMed and Brightree Strengthen Integrated Sleep Compliance Management Capabilities

Seamless workflows between Brightree and ResMed’s U-Sleep™ and AirView™ platforms create new efficiencies for providers and better outcomes for patients

SAN DIEGO, Sept. 29, 2014 – ResMed today announced that it has expanded its relationship with Brightree, the leading provider of home medical equipment (HME) billing and business management software solutions. The two companies have agreed to both enhance the existing integration of ResMed’s U-Sleep premium sleep compliance solution within the Brightree solution and add new features and capabilities from ResMed’s AirView patient management system. The first of these enhancements, scheduled to be introduced to joint customers in November 2014, are designed to help HME providers more cost effectively grow and manage their sleep business. They will also give HMEs the flexibility to choose which ResMed patient management system best suits their needs, U-Sleep or AirView, both of which will be seamlessly accessible within the Brightree solution.

In 2013, Brightree and ResMed began working together to automate the onboarding of patients that use ResMed S9 positive airway pressure devices into U-Sleep. The companies have continued to add innovative capabilities that further automate HME workflows, such as notifications in the Brightree system when a patient has reached CMS compliance guidelines, and reporting patient use for audit purposes or referral source education.

This next step, integrating U-Sleep and AirView into Brightree, provides new and expanded capabilities. Key features soon to be available to Brightree customers using ResMed devices include:

U-Sleep

  • Support for ResMed’s recently-launched AirSense 10 positive airway pressure (PAP) devices, including patient boarding, reporting, and compliance notifications
  • Improvements to the patient boarding interface
  • Access to additional reports and improved usability

AirView

  • Access to therapy and compliance reports
  • Ability to board a new patient directly from Brightree, including the patient’s referring physician
  • Ability to “attach” to an existing patient record and store patient details (including the patient start date) inside the Brightree system

Support for ResMed’s AirSense 10 series of positive airway pressure devices will allow Brightree users to take advantage of the ResMed HALO (Hour After Last Off) automatic data transmission capability, delivering accelerated access to data within the Brightree platform for patients using these devices.

“ResMed recognizes that many HME providers prefer to operate their business from within a single application, and a significant percentage of the industry uses Brightree as their business platform of choice”, said Raj Sodhi, Vice President, ResMed Healthcare Informatics. “By expanding our integration with Brightree, we will be able to advance our goal of seamlessly delivering sleep and respiratory compliance management data and features where and how our customers want to use them.”

U-Sleep and AirView are part of the ResMed Air Solutions suite of sleep and respiratory products that provide physicians, providers, and patients with the tools and data they need to improve workflow efficiencies and patient outcomes. This suite includes the recently-announced AirSense 10 device series, which can provide daily therapy information to AirView and U-Sleep via built-in cellular communication.

About Brightree:

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visitwww.brightree.com or call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

About ResMed:

ResMed changes lives by developing, manufacturing and distributing medical equipment for treating, diagnosing, and managing sleep-disordered breathing, COPD, and other chronic diseases. We develop innovative products and solutions to improve the health and quality of life of those who suffer from these conditions, and we work to raise awareness of the potentially serious health consequences of untreated sleep-disordered breathing. For more information on ResMed, visit www.resmed.com. For information on U-Sleep, visit www.u-sleep.com.

ResMed and Brightree Strengthen Integrated Sleep Compliance Management Capabilities

Seamless workflows between Brightree and ResMed’s U-Sleep™ and AirView™ platforms create new efficiencies for providers and better outcomes for patients

SAN DIEGO, Sept. 29, 2014 – ResMed today announced that it has expanded its relationship with Brightree, the leading provider of home medical equipment (HME) billing and business management software solutions. The two companies have agreed to both enhance the existing integration of ResMed’s U-Sleep premium sleep compliance solution within the Brightree solution and add new features and capabilities from ResMed’s AirView patient management system. The first of these enhancements, scheduled to be introduced to joint customers in November 2014, are designed to help HME providers more cost effectively grow and manage their sleep business. They will also give HMEs the flexibility to choose which ResMed patient management system best suits their needs, U-Sleep or AirView, both of which will be seamlessly accessible within the Brightree solution.

In 2013, Brightree and ResMed began working together to automate the onboarding of patients that use ResMed S9 positive airway pressure devices into U-Sleep. The companies have continued to add innovative capabilities that further automate HME workflows, such as notifications in the Brightree system when a patient has reached CMS compliance guidelines, and reporting patient use for audit purposes or referral source education.

This next step, integrating U-Sleep and AirView into Brightree, provides new and expanded capabilities. Key features soon to be available to Brightree customers using ResMed devices include:

U-Sleep

Support for ResMed’s recently-launched AirSense 10 positive airway pressure (PAP) devices, including patient boarding, reporting, and compliance notifications

Improvements to the patient boarding interface

Access to additional reports and improved usability

AirView

Access to therapy and compliance reports
Ability to board a new patient directly from Brightree, including the patient’s referring physician
Ability to “attach” to an existing patient record and store patient details (including the patient start date) inside the Brightree system

Support for ResMed’s AirSense 10 series of positive airway pressure devices will allow Brightree users to take advantage of the ResMed HALO (Hour After Last Off) automatic data transmission capability, delivering accelerated access to data within the Brightree platform for patients using these devices.

“ResMed recognizes that many HME providers prefer to operate their business from within a single application, and a significant percentage of the industry uses Brightree as their business platform of choice”, said Raj Sodhi, Vice President, ResMed Healthcare Informatics. “By expanding our integration with Brightree, we will be able to advance our goal of seamlessly delivering sleep and respiratory compliance management data and features where and how our customers want to use them.”

U-Sleep and AirView are part of the ResMed Air Solutions suite of sleep and respiratory products that provide physicians, providers, and patients with the tools and data they need to improve workflow efficiencies and patient outcomes. This suite includes the recently-announced AirSense 10 device series, which can provide daily therapy information to AirView and U-Sleep via built-in cellular communication.

About Brightree:

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

About ResMed:

ResMed changes lives by developing, manufacturing and distributing medical equipment for treating, diagnosing, and managing sleep-disordered breathing, COPD, and other chronic diseases. We develop innovative products and solutions to improve the health and quality of life of those who suffer from these conditions, and we work to raise awareness of the potentially serious health consequences of untreated sleep-disordered breathing. For more information on ResMed, visit www.resmed.com

Providers Flock to HMEB Audit Webinar

More than 380 attend AAHomceare, Brightree webcast on fighting audits; free replay available.

More than 380 members of the HME industry signed up for “Your Audit Action Plan,” an HME Business webinar hosted on Wednesday that focused on how providers can fight audits both legislatively, and within their businesses. Sponsored by HME software company Brightree, the free event featured speakers from AAHomecare and Brightree, and addressed the latest developments in CMS’s Medicare claims audit program and how you should respond.

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Strategic AR Adds New Automation Capabilities to its Patient Portal

Advancements ensure timely payments, eliminate manual processes and reduce operating costs associated with collecting patient balances

OVERLAND PARK, Kan. – September 18 2014 – Strategic AR, a leading provider of private-pay billing and collection solutions, announced today the release of new capabilities for its Patient Portal, which enables HME providers to increase patient collection amounts, eliminate manual processes and reduce operating costs. New AutoPAY and eDelivery capabilities are now available to all providers using the Strategic AR Patient Portal, and new AutoAPPLY™ payment integration is available to HME providers who also use Brightree ®.

“HME providers are constantly challenged to handle increasing accounts receivable with limited resources to collect patient balances,” said Kevin Winkley, executive vice president at Strategic AR. “Now, HME billing teams can strategically focus on patient accounts that require immediate attention, and achieve rapid return on investment by reducing payment times, streamlining workflows and eliminating manual processes.”

How it works

AutoPAY enables providers to deploy a 100 percent coverage model by automatically charging a credit card on file when an invoice is due. AutoPAY secures patient payments up front, saving the provider time and money by eliminating the need for past due communication, and creates patient loyalty through a secure, convenient interface. An invoice with payment detail is emailed to the patient, and the invoice balance is charged to the patient’s credit card on the due date.

eDelivery saves providers money by eliminating the need to mail paper invoices. With the feature, providers can notify patients through email when an invoice is available, enabling patients to more easily view and complete payment through the Strategic AR Patient Portal. This new capability also provides clarification when settling patient accounts; if a patient is signed up for eDelivery, providers know when patients received their invoices.

For providers using Brightree, AutoAPPLY enables patient payment information to automatically transfer from Strategic AR’s Patient Portal to Brightree’s billing system , eliminating manual processes and potential data entry errors. The auto-apply integration enables patient payments collected by Strategic AR to automatically apply to matching invoices in Brightree, create payments on the account, and identify unapplied payments. Patient payments will be reflected both in the Strategic AR dashboard and the Brightree solution.

About Strategic AR

Strategic AR, a wholly-owned subsidiary of Brightree LLC, is leading the healthcare industry in private-pay billing and collection services for the home medical equipment and durable medical equipment industry (HME/DME). Utilizing advanced technologies such as Virtual Agent and Patient Portal coupled with traditional mail, Strategic AR’s suite of solutions engages the patient at the right time, securing payment in a timelier manner. The company’s software solutions and services help providers automate billing procedures and create workflow efficiencies that improve financial performance. For additional information, visit http://www.strategicar.com/ or call 913-744-3360.

Brightree Announces Availability of Latest HME Release

New enhancements, including the addition of intelligent, automated Prior Authorization Requests, to help HME providers enhance revenue and profitability

ATLANTA – September 16, 2014 – Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, today announced the immediate availability of its latest release of Brightree HME , serving home medical equipment (HME) providers, orthotics and prosthetics providers as well as home infusion pharmacies. The release includes new capabilities for prior authorization requests (PARs), electronic purchasing, document management and electronic eligibility checking all of which lead to increased revenue, streamlined workflows and reduced costs for providers.

“As many HME providers are looking to diversify their product and payer mixes, they often don’t take into account the unique billing requirements some of the commercial payers have for successful claim submission,” said Dave Cormack, president and CEO of Brightree. “Brightree’s enhancements, including the new PAR workflow, now enable providers to automate these complex manual processes, reducing the risk of human error and ensuring providers can more confidently pursue commercial payer contracts and protect operating margins.”

This latest release of Brightree HME includes the following key enhancements:

New automated and intelligent PARs – Now enables providers to intelligently and automatically generate PARs based on unique payer requirements. The auto-generated PAR initiates workflow processes within Brightree, enabling the order to be filled. In addition, providers are able to easily identify and track expiring PARs, and built-in workflow processes can address these expirations. By automating the PAR process, providers’ workflows are streamlined and reimbursements are protected by ensuring clinical documentation requirements are met prior to distribution of equipment and / or claim submission.

Improved exception management for electronic purchasing – Providers using Brightree electronic purchasing (ePurchasing) now have enhanced visibility and workflows that include acknowledgement of shipments and access to order exception management to view only shipping exceptions, eliminating the need to search extensive transaction lists.

Enhanced visibility to drop shipments in ePurchasing workflow – Brightree ePurchasing now enables providers to search and view status of orders that are drop-shipped direct to patients. This capability helps providers improve patient satisfaction and enables them to bill and get paid faster with delivery tracking. Drop-ship direct-to-patient enables just-in-time delivery so HME providers are not required to buy supplies in bulk, eliminating inventory carrying costs, costly storage space and potential spoilage of supplies.

New audit workflows with Brightree Document Management – New Brightree Document Management capabilities strengthen an HME provider’s ability to protect reimbursements and respond more efficiently to additional documentation requests (ADRs). The new capabilities include an integrated AuditResponse™ Workflow that reduces audit response times by 60-70 percent for Medicare audits, integrated electronic faxing, and EasySort™ Workflow that reduces the effort associated with managing multi-page scanned documents, especially during the patient intake process.

New electronic eligibility checks with Brightree Connect – Brightree Connect, a single platform for patient interaction and revenue management of a provider’s OSA, diabetic and enteral resupply business, now includes an electronic eligibility check to ensure up-to-the-minute patient eligibility prior to contact for resupply. This new capability automatically checks and verifies patient insurance information to help maximize compliance and reduce denials, while giving providers flexibility to enable and disable by payer.
For more information about Brightree’s updates and enhancements, visit www.brightree.com.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit … or call 1-844-GET-BTRE (438-2783)

Brightree is a registered trademark of Brightree LLC.

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Brightree Announces New Innovation for Home Health Agencies and Hospice Organizations

Company to debut new solution during live web event on Oct. 14 at 2 pm ET

ATLANTA – October 13, 2014 –Brightree®, the leading provider of cloud-based clinical, business management and billing software solutions for the post-acute care industry, today announced that it will officially launch a new innovation for home health agencies and hospice organizations, which it will reveal publically via a web event on Tuesday, October 14 at 2 p.m. ET.

“Tomorrow we are revealing the result of a company-wide effort that spanned 22 months of working closely with home health and hospice customers and prospects, as well as millions of dollars in R&D investment, to truly revolutionize these sectors of post-acute care,” said Dave Cormack, president and CEO of Brightree. “In addition, we’re revealing an opportunity unlike anything that’s ever been done before for home health agencies and hospice organizations, so that they can move forward more easily to break down barriers to improving care, complying with regulations, speeding billing and protecting reimbursements.”

To be a part of the reveal, register for the web event at www.naturalrev.com.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783)

Brightree is a registered trademark of Brightree LLC.

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CEO Thought Leader Point of View

Brightree CEO Dave Cormack provides insights into two pressing industry questions: 1. How Are Your Products And Services Helping Post-Acute Organizations Respond To The Changing Healthcare Landscape and 2. How Is Your Company Leading Post-Acute Organizations Into The Future?

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Brightree Named to Inc. 5000 for Fifth Year in a Row

ATLANTA – August 21, 2014 – Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has been recognized on the Inc. 5000 annual ranking of the fastest-growing private companies in America for the fifth consecutive year. The list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Traditionally known for its leadership position in the Home Medical Equipment (HME) market, Brightree has extended its investments in hospice, home health and infusion solutions, as well as in surrounding services – such as patient and private payments, revenue cycle management (RCM), portal-based ordering systems and referral acceleration and management relationships.

The 2014 list rankings were determined based on growth in company revenue between 2010 and 2013. During this timeframe, Brightree experienced a 175 percent growth rate, earning $74.9 million in 2013.

“We are proud to be named a five-time honoree on the Inc. 5000 list as it’s a testament to the commitment and passion of our entire team,” said Dave Cormack, CEO of Brightree. “Post-acute care—including home medical equipment, home health, and hospice—are playing an increasingly important role in transforming U.S. healthcare to heighten patient satisfaction while also lowering costs. Our innovative technology and services enable providers to become more strategic and more efficient, so they can enhance financial performance while improving overall patient care.”

The 2014 Inc. 5000 is ranked according to percentage revenue growth when comparing 2010 to 2013. To qualify for the 2014 Inc. 5000, companies must have been founded and be generating revenue by March 31, 2010. They also must be U.S. based, privately held, for profit, and independent—not subsidiaries or divisions of other companies. From a financial perspective, they must have generated at least $100,000 in revenue in 2010 and at least $2 million in revenue in 2013. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at http://www.inc.com/5000.

About Inc. and the Inc. 5000

Founded in 1979 and acquired in 2005 by Mansueto Ventures , Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 6,000,000 today. For more information, visit http://www.inc.com/.

The Inc. 500|5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates their remarkable achievements. The event also offers informative workshops, celebrated keynote speakers, and evening functions. For more information on Inc. and the Inc. 5000 Conference, visit http://www.inc.com/.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Brightree CEO Dave Cormack Elected to AAHomecare Board of Directors

WASHINGTON, D.C. and ATLANTA – August 7, 2014 – The American Association of Homecare (AAHomecare) and Brightree® announced today that Dave Cormack, Brightree president and CEO, has been elected to the AAHomecare Board of Directors.

A pioneer in the HME software industry, Cormack has led Brightree since 2005. Under his direction the company has grown into the leading provider of clinical, billing and business management software solutions for the post-acute care industry. Cormack is a veteran healthcare software industry executive who has founded, built, and managed several high-growth companies, both in the U.S. and internationally. He has more than 30 years of experience, including previous tenures as president and CEO of two highly successful start-up ventures that were acquired by NASDAQ-listed companies.

“I am honored to serve on the Board of this vital industry organization dedicated to preserving and strengthening healthcare access for the millions of Americans who require medical care in their homes,” said Cormack. “I welcome the opportunity to work collectively with the AAHomecare Board of Directors and management team to ensure that homecare providers continue to be relevant and not unfairly burdened with legislative and regulatory issues.”

“Building a collaborative Board with a variety of backgrounds and perspectives will elevate us to a stronger position of influence in the industry,” said Robert Steedley, Chairman of the Board of AAHomecare. “Dave Cormack is a great addition to this group. We can undoubtedly expect excellent things from him and from the Board as a whole.”

“Dave has a bright mind and strong leadership, and the drive and determination to back it up,” said Tom Ryan, AAHomecare president and CEO. “His is exactly the kind of voice we need to hear more of in this organization as we navigate the rough terrain the HME industry faces these days. We’re very pleased to welcome him to the Board.”

Prior to Brightree, Cormack founded and managed Soft Systems Limited, a London-based vendor of business intelligence tools, and MiracleWorkers.com, an Atlanta-based market leader in Internet recruiting for the healthcare industry, now owned by CareerBuilder.com. After the acquisition of Soft Systems by IQ Software, Dave served as senior vice president – worldwide operations for this NASDAQ-listed business.

About AAHomecare

The American Association for Homecare represents providers of home medical or durable medical equipment and services who serve the needs of millions of Americans who require prescribed oxygen therapy, wheelchairs, enteral feeding, and other medical equipment, services, and supplies at home. Visit www.aahomecare.org.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

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Brightree CEO Dave Cormack Elected to AAHomecare Board of Directors

WASHINGTON, D.C. and ATLANTA – August 7, 2014 – The American Association of Homecare (AAHomecare) and Brightree® announced today that Dave Cormack, Brightree president and CEO, has been elected to the AAHomecare Board of Directors.

A pioneer in the HME software industry, Cormack has led Brightree since 2005. Under his direction the company has grown into the leading provider of clinical, billing and business management software solutions for the post-acute care industry. Cormack is a veteran healthcare software industry executive who has founded, built, and managed several high-growth companies, both in the U.S. and internationally. He has more than 30 years of experience, including previous tenures as president and CEO of two highly successful start-up ventures that were acquired by NASDAQ-listed companies.

“I am honored to serve on the Board of this vital industry organization dedicated to preserving and strengthening healthcare access for the millions of Americans who require medical care in their homes,” said Cormack. “I welcome the opportunity to work collectively with the AAHomecare Board of Directors and management team to ensure that homecare providers continue to be relevant and not unfairly burdened with legislative and regulatory issues.”

“Building a collaborative Board with a variety of backgrounds and perspectives will elevate us to a stronger position of influence in the industry,” said Robert Steedley, Chairman of the Board of AAHomecare. “Dave Cormack is a great addition to this group. We can undoubtedly expect excellent things from him and from the Board as a whole.”

“Dave has a bright mind and strong leadership, and the drive and determination to back it up,” said Tom Ryan, AAHomecare president and CEO. “His is exactly the kind of voice we need to hear more of in this organization as we navigate the rough terrain the HME industry faces these days. We’re very pleased to welcome him to the Board.”

Prior to Brightree, Cormack founded and managed Soft Systems Limited, a London-based vendor of business intelligence tools, and MiracleWorkers.com, an Atlanta-based market leader in Internet recruiting for the healthcare industry, now owned by CareerBuilder.com. After the acquisition of Soft Systems by IQ Software, Dave served as senior vice president – worldwide operations for this NASDAQ-listed business.

About AAHomecare

The American Association for Homecare represents providers of home medical or durable medical equipment and services who serve the needs of millions of Americans who require prescribed oxygen therapy, wheelchairs, enteral feeding, and other medical equipment, services, and supplies at home. Visit www.aahomecare.org.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Building sustainable post-acute partnerships

Building sustainable post-acute partnerships

Healthcare organizations face growing pressures and penalties in relation to hospital readmissions, especially in light of value-based reimbursement models. As these challenges combine with an aging population, healthcare organizations are starting to recognize the important role that post-acute care providers have on their bottom line – from regulatory, patient experience and reimbursement perspectives.

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Brightree Joins AAHomecare as Corporate Partner and IT Lead on HME Audit Key

Leading provider of HME software and services to help address audit issues in the home medical equipment industry

Washington, D.C., July 24, 2014 – The American Association for Homecare (AAHomecare) today announced that Brightree is supporting its mission to help address audit issues in the HME industry through a new and exclusive agreement to be the information technology lead in shaping its HME Audit Key service. As the leading provider of billing and business management solutions for nearly 3,000 providers, Brightree brings unmatched HME industry expertise to support this important initiative on behalf of all HME providers. The new agreement makes Brightree an AAHomecare Silver Corporate Partner and sponsor of AAHomecare Stand Up for Homecare.

Brightree will be among an elite group of companies that have formed strategic agreements with AAHomecare that go beyond traditional membership to bring together diverse resources on behalf of the HME industry.

As the information technology (IT) lead on AAHomecare’s HME Audit Key service, Brightree will help to shape this new audit tracking and data collection tool designed to quantify the impact of audits on the HME industry.

“AAHomecare and Brightree share a common dedication to the long-term success of the providers in HME industry,” said Dave Cormack, president and CEO of Brightree. “On behalf of our over 3,000 customers, we are pleased to underscore our dedication to the HME industry with this agreement. We are working diligently with AAHomecare to ensure that providers continue to thrive and grow, despite industry challenges.”

“The HME industry is ripe for innovation for those who can see its potential,” said Tom Ryan, AAHomecare president and CEO. “Brightree is rapidly becoming the IT backbone of the HME industry, and CEO Dave Cormack is a dynamic leader who believes in the future of this industry. Working together on groundbreaking programs like the HME Audit Key will help us reach our shared goals of serving patients and strengthening access to care. AAHomecare is proud to partner with Brightree to secure and strengthen the industry that we both care deeply about,” concluded Ryan.”

For more than a decade, Brightree has been serving the complex billing and business management needs of some of the HME industry’s most successful providers. Learn more about Brightree HME here.

About AAHomecare

The American Association for Homecare represents providers of home medical or durable medical equipment and services who serve the needs of millions of Americans who require prescribed oxygen therapy, wheelchairs, enteral feeding, and other medical equipment, services, and supplies at home. Visit www.aahomecare.org

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Wright & Filippis Implements Brightree’s Billing and Business Management Platform

Integrated platform helps one of the nation’s largest providers of prosthetics/ orthotics automate workflow, streamline collections and improve patient experience

ATLANTA – July 24, 2014 – Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that Wright & Filippis, one of the nation’s largest family-owned providers of prosthetics, orthotics, custom mobility and accessibility products, has implemented Brightree as its billing and business management platform. Wright & Filippis implemented Brightree’s cloud-based solutions – including business management and document management solutions – to automate operational workflow, enhance financial performance and improve the overall patient experience.

“It was critical for us to find a strategic partner who not only listens to our market’s specific needs but also continuously invests in their solutions,” said A.J. Filippis, owner and CEO at Wright & Filippis. “Prior to Brightree, we were using multiple systems to access patient information. With Brightree, we have a proven, scalable and integrated platform that takes care of our billing, business management and regulatory needs, ultimately freeing up our staff’s time to focus on better serving our patients so that we can continue to expand our business.”

A Comprehensive Solution

Along with Brightree’s billing and business management solution, Wright & Filippis also will leverage other Brightree products, including electronic claims submission, document management, eligibility and electronic fax technologies. In many instances, providers run the risk of touching an order multiple times before it is delivered, billed and closed out with cash posted back to the system. With these products in place, however, Wright and Filippis is automating time-consuming and manual processes by leveraging capabilities such as intelligent business rules, tasks and alerts, and work in progress (WIP) states, resulting in streamlined workflow for enhanced referral relationships, increased regulatory compliance and maximized reimbursements. Brightree’s solutions also enable providers to spend less time getting bills out the door to insurance payers and more time on addressing their patients’ needs by:

Assigning work to individuals and groups;

Tracking outstanding work to measure productivity;

Storing clinical forms and other supporting documentation for real-time access; and

Leveraging a solution that helps meet regulatory compliance.

“We’re honored to partner with Wright & Filippis as they continue to make their mark as a leading provider in the healthcare industry,” said Dave Cormack, president and CEO of Brightree. “Hundreds of large organizations like Wright & Filippis rely on Brightree to continuously invest in our cloud-based solutions, giving access to innovative technologies that will help providers play a critical role in reducing our nation’s healthcare costs. Many enterprise-sized organizations have been investing millions in custom, home-grown systems, but are recognizing that they must instead focus on their core competencies on caring for patients and running operational processes.”

About Wright & Filippis

Founded over 70 years ago, Wright & Filippis is one of the nation’s largest family-owned providers of prosthetics, orthotics, custom mobility and accessibility. The company’s motto, “First to Serve, First to Care” not only speaks to the healthcare services we provide, but also to our ongoing commitment to improve the lives of seniors and people with disabilities. Wright & Filippis is a Michigan based healthcare company with 28 clinical centers to serve our patients. For more information, visit www.FirstToServe.com.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call call 1-844-GET-BTRE (438-2783).

Brightree is a registered trademark of Brightree LLC.

Atlanta Tech Edge: Brightree and Post-Acute Care

Atlanta Tech Edge interviews Brightree CEO Dave Cormack

Brightree CEO Dave Cormack talks about why post acute care matters and how Brightree is helping shape the future of healthcare.

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Connecting with Post-Acute Care to Reduce Hospital Readmissions

Readmissions are not ideal for patients or for healthcare organizations, so it is encouraging news that hospitals and health systems are working diligently to address how to reduce readmission rates. A CMS report shows a drop from a 19 percent national 30-day readmission rate between 2007 and 2011 to 18.4 percent rate in 2012.1

With CMS penalties for readmissions reaching 3 percent in 2014, it is critical that healthcare organizations implement innovative strategies to decrease readmission rates.

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Brightree Joins Healthcare IT Association

Software company brings HME perspective to CommonWell Health Alliance

To bring the HME industry perspective to the larger world of electronic health data and information technology, software maker Brightree LLC has joined the CommonWell Health Alliance, an IT trade association working to create universal access to health care data.

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CommonWell expands interoperability push

MacPractice, Brightree add new facets to healthcare data exchange project

CommonWell Health Alliance, the IT trade association working to drive data liquidity among its members, has signed on two new vendors — branching into post-acute care and making a pivot toward Apple users.

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CommonWell Takes Next Step in Journey to Promote HIT Interoperability

Expanding Membership Opportunities and Welcoming New Members

VIENNA, Va, July 1, 2014 – CommonWell Health Alliance (the “Alliance”), today announced it is moving into an important new phase of its effort to advance health information technology (HIT) interoperability, expanding membership opportunities and welcoming new members Brightree and MacPractice as contributing members of the not-for-profit trade association.

“When CommonWell was created in 2013, we wanted to ensure our members and their clients received value quickly and comprehensively,” said Nick Knowlton, Board Member for CommonWell Health Alliance and Senior Director at Greenway Health. “In that spirit, each of our initial member companies brought a unique aspect to allow us to stay focused, yet visionary.”

Knowlton explained that today, with more than 10 provider sites live, thousands of people enrolled and dozens of clinicians leveraging the organization’s services daily, CommonWell is now positioned to more broadly open its membership to organizations, including health care organizations, vendors and systems, who share the association’s vision for interoperability.

Members of the Alliance represent a wide breadth of the industry and allow the organization to build specifications and pilot services across varying geographies, provider types and venues of care. The newest contributing members bring distinctive strengths to the Alliance as they look to expand their services:

Brightree enters the Alliance as the first dedicated post-acute vendor, with a sizeable footprint in the home health sector – one of the fastest growing patient care settings. In keeping with the Alliance’s goal of improving patient care regardless of where the patient is seen, Brightree’s entry will open new opportunities for in-home HIT access for patients and their clinicians.

“Brightree is dedicated to representing the post-acute care community’s desire to help our nation reduce the cost of care while improving patient outcomes. We believe the Contributing Membership gives us the highest level of involvement to ensure the unique workflows and needs of home health, long-term care and hospice providers are considered in setting new data-sharing standards across the complete continuum of care,” said Dave Cormack, president and CEO of Brightree.

MacPractice brings the Apple community, technology and user base into mainstream CommonWell. Providing MacPractice-developed OS X and iOS native practice management and electronic medical record (EMR) products and surrounding services to 30,000 users (including 15,000 providers), MacPractice will bring greater visibility and credibility to the Alliance’s efforts on behalf of physicians, dentists, chiropractors and optical specialists within the Apple ecosystem.

“As an Apple developer that is dedicated to making Apple native products that are continuously relevant to doctors who prefer to use Macs, iPads and iPhones in their practices, MacPractice is excited to collaborate with other top HIT vendors to make interoperability a practical reality that benefits US patients and doctors,” said Mark Hollis, CEO of MacPractice.

Brightree and MacPractice join Founding members Allscripts, athenahealth, Cerner, CPSI, Greenway, McKesson and Sunquest, contributing members CVS Caremark and MEDHOST, and service provider RelayHealth in pursuit of the Alliance’s goal of providing better care and increased safety for patients and consumers.

For more information on participating and membership levels, visit the CommonWell Health Alliance website.

About Commonwell Health Alliance

CommonWell Health Alliance is a not-for-profit trade association of health IT companies working together to create universal access to health care data. The Alliance is open to all organizations who are committed to making patient’s data available to themselves and providers regardless of where care occurs. Alliance members support the belief that provider access to this data must be built into health information technologies at a reasonable cost for use by a broad range of health care providers and the populations and people they serve.

To learn more about the CommonWell Health Alliance, please visit www.commonwellalliance.org, and read CommonWell Community blog. Also follow CommonWell on Twitter at @CommonWell, join us on the Alliance’s LinkedIn page, and like the Alliance’s Facebook page.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

About MacPractice

MacPractice, Inc. is a client centric practice management and clinical software development firm, comprised of highly experienced and caring individuals, dedicated to the development and support of best-of-class Macintosh software, hardware, and associated services for physicians, dentists, and chiropractors.

Brightree Announces Compliance with New Hospice Item Set Requirements

Hospice solution enhanced to support National Quality Forum measures

ATLANTA – June 30, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that its Brightree Hospice solution is compliant with the new Hospice Item Set (HIS) data collection and associated electronic file submission and validation process in advance of the July 1, 2014, deadline.

“Hospice organizations are under increasing pressure to support the new hospice item set data collection and submission requirements in order to remain compliant and avoid revenue penalties,” said Steve Rogers, vice president product management at Brightree. “The enhancements to support this regulation will enable hospice organizations to electronically complete and submit the required admission and discharge documents to save time, streamline their workflow and prevent potential revenue penalties.”

Effective July 1, 2014, hospice organizations will be required to collect and report data related to seven National Quality Forum (NQF) measures. Questions related to pain screening, pain assessment, dyspnea screening, dyspnea treatment, patients on an opioid given a bowel regimen and patient treatment preferences and beliefs/values are included in the new measures. Additionally, the Hospice Quality Reporting Program requires hospice organizations to submit the data collected at two intervals: Admission (HIS Admission record) and Discharge (HIS Discharge).

How It Works

The Brightree Hospice solution, powered by Brightree’s CareTouch Logic™ engine that drives clinical processes, have been updated to include the mandatory questions and best practice workflows to support the new HIS data collection requirements. Clinicians can easily capture the necessary data electronically at the point of care, and the HIS document will be generated on admission and discharge. Once the document has been reviewed and approved, the solution will create the files that are required to be submitted to CMS. Tasks are generated to ensure timely and accurate completion of documents and submission of files. Next, hospice organizations can electronically submit the files to the CMS Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system. To validate the submission, customers will download validation files from the CMS Certification and Survey Provider Enhanced Reporting (CASPER) system and upload to the Brightree Hospice solution. The solution streamlines organization workflow by automatically processing and posting the validation file and alerting the hospice organization of any exceptions that need to be addressed to ensure accurate claim submission.

Brightree will be demonstrating its Home Health Solution in booth #421 at the upcoming National Association for Home Care & Hospice (NAHC) Financial Management Conference and Exposition on July 13 – 15, at the Chicago Marriott Downtown Magnificent Mile Hotel in Chicago, Ill.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Brightree Announces Compliance with New Home Health Regulations

Home health solution enhanced to support CMS CR-8441 and HIPPS codes for Medicare Advantage claims

ATLANTA – June 30, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that, in advance of the July 1, 2014, deadline, its Brightree Home Health solution is compliant with the Centers for Medicare & Medicaid Services (CMS) change request 8441 (CR-8441) and also includes updates to support the inclusion of Health Insurance Prospective Payment System (HIPPS) codes on Medicare Advantage home health claims.

“Regulatory compliance regarding claims is extremely vital to home health agencies in order to prevent potential penalties and ensure timely claims processing and payment,” said Steve Rogers, vice president of product management at Brightree. “To support these new industry regulations, we have optimized our home health solution, enabling customers to take advantage of automated processes and streamlined workflows to ensure claim accuracy and completeness and avoid rejections.”

CMS CR-8441 requires that home health claims with episodes that begin on or after July 1, 2014, must report the National Provider Identifier (NPI) and name of the physician who certifies/re-certifies the patient’s eligibility for home health services if this physician is different than the attending physician who signs the patient’s plan of care. In addition, home health agencies must continue to report the NPI and name of the attending physician who signs the patient’s plan of care.

Medicare Advantage plan claims must have a Health Insurance Prospective Payment System (HIPPS) code for home health services in order for home health agencies to be reimbursed for services delivered. Medicare Advantage claims with dates of service of July 1, 2014, and beyond will be rejected without the appropriate HIPPS codes.

How It Works

The Brightree Home Health solution has been enhanced to support the CR-8441 regulation by including the ability to capture the certifying physician when the certifying physician is different than the attending physician who signs the patient’s plan of care. The solution will automatically compare the certifying physician who signs the face-to-face encounter to the attending physician who signs the plan of care and, if they are different, will place both the certifying and attending physician names and NPI numbers on electronic and paper-based Medicare claims to streamline workflow and eliminate claim submission errors.

Additionally, the solution has been enhanced to support the Medicare Advantage HIPPS Codes regulation by calculating the HIPPS code from the home health Outcome and Assessment Information Set (OASIS) and automatically including the calculated code on Medicare Advantage home health paper and/or electronic claims. For those Medicare Advantage plans that require information in addition to the HIPPS Codes, the solution uses a configurable approach to allow additional data to be included on the claims.

Brightree will be demonstrating its Home Health Solution in booth #421 at the upcoming National Association for Home Care & Hospice (NAHC) Financial Management Conference and Exposition on July 13 – 15, at the Chicago Marriott Downtown Magnificent Mile Hotel in Chicago, Ill.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

New Brightree Document Management Release Further Streamlines Document Accessibility and Audit Responses Workflows

More than 800 HME providers embrace
next generation document management solution

ATLANTA – June 27, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today the release of new Brightree Document Management capabilities that strengthen a home medical equipment (HME) provider’s ability to protect reimbursements and respond more efficiently to additional documentation requests (ADRs).

Unlike document imaging solutions on the market today, Brightree’s document-aware system is native to the Brightree platform, which creates seamless workflows between Brightree’s core billing system and the process of obtaining, storing and accessing reimbursement documentation. Built-in intelligence checks for payer- and product-specific documentation requirements give providers confidence that the proper documentation is on-hand before confirming or delivering orders. This helps eliminate the risk of fulfilling non-reimbursable orders and not maintaining proper support for ADRs. Advanced recognition technology ensures 100 percent of Brightree system-generated documents make it to the right place automatically without any human intervention, reducing the manual labor associated with document filing.

Since implementing Brightree Document Management, Advanced Medical DME has been able to dramatically increase efficiencies across its reimbursement team. According to Gwendolyn Kluver, director of reimbursement at Advanced Medical, “Before switching to Brightree Document Management, my biggest frustration was the time our reimbursement specialists wasted trying to find documents because the documents were not correctly attached to the patient record. Brightree’s integrated system, along with the review rules, have eliminated these errors and helped increase our efficiencies.”

According to Chris Watson, Chief Operating Officer of Brightree, “More than 800 HME providers have chosen to depend on the Brightree Document Management solution to discover new efficiencies across all aspects of their businesses. This latest release is our most comprehensive to date, and it is targeted at helping providers reduce the time and effort spent on responding to audits. We are pleased nearly half of our customers have already moved to the new solution and are seeing significant increases in productivity and tighter documentation controls.”

Key enhancements available in the new release in July include:

Integrated AuditResponse™ Workflow – Integrated AuditResponse™ workflow reduces audit response times by 60-70 percent for Medicare audits.Users can directly respond to audits within the Brightree platform, eliminating the need to navigate back-and-forth between separate billing and audit response systems to obtain audit information and supporting documentation. Providers can see their audit status directly from the patient record and can easily identify document history with color-coded identifications. New document consolidation and integrated print/fax tools also reduce response time when responding to non-Medicare audits.

EasySort™ Workflow – EasySort workflow reduces the effort associated with managing multi-page scanned documents, especially during the patient intake process. After scanning, users can electronically manipulate documents by changing the page order; separate and sort pages into multiple documents; remove individual pages from documents; and/or file directly into the patient’s record.

Electronic Fax Integration – Now providers can consolidate multiple documents into a single fax to respond to audits and appeals faster, while also maintaining proper audit history of those documents within Brightree Document Management.

Unified Administrative Worklist – A unified administrative worklist and consolidated workflow enables scanning personnel to monitor unfiled documents and transfer management and ownership of aging document batches to better leverage review and indexing resources.

Current customers will receive notification from their Brightree representative about the new features. Providers on other document imaging systems can learn more about the solution by calling 1-888.598.7797 or visiting Brightree online.

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Surviving HHAs Will be Characterized by Communication and Collaboration

At the recent “Health Care in Transition Conference”, Brightree COO Chris Watson participated in a panel discussion with a diverse group of healthcare experts. With backgrounds spanning hospitals, sales and marketing, managed care, technology, and program management, panelists pooled their real-world experiences and cautioned attendees that home care’s future will not be “business as usual” as healthcare reform evolves.

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Four Pressures Shaping Post-Acute Care Technology

Understanding advancements and what steps to take in IT planning

Pressure—although uncomfortable in the moment—shapes progress. It creates diamonds out of coal and transforms semiconductors into technology marvels. In health care, pressure to prove outcomes, contain costs and increase patient satisfaction (while serving a growing aging population) is fueling IT evolution and investment. It’s also fueling confusion among providers looking to future-proof their organizations. Putting IT solutions in the context of the pressures they alleviate can help prioritize investments and manage expectations.

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VGM Signs New Exclusive Multi-Year Agreement with Brightree®

National buying group and industry-leading HME solutions provider continue long-term relationship

ATLANTA, GA and WATERLOO, IA – June 10, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has that it has signed a new multi-year agreement with VGM Group, Inc. VGM has agreed to continue its exclusive relationship with Brightree with respect to home medical equipment (HME) business and financial management solutions.

“Effective use of modern business software solutions is vital to the success of independent HME providers,” said Van Miller, CEO of VGM. “We are excited to sign this new exclusive agreement with Brightree so that our members have the opportunity to adopt a best-in-class cloud-based solution to improve margins and optimize their businesses.

“Our commitment to deliver high return-on-investment business and financial management solutions to independent HME providers has resulted in over 1,000 VGM members converting to Brightree solutions,” said Dave Cormack, president and CEO of Brightree. “We have continued to invest in areas that extend the relevance of HME providers, simplifying and automating their ability to work with other organizations across post-acute care, such as home health agencies and hospice organizations, and enabling them to more easily exchange documents and data with referral sources and suppliers. VGM’s commitment to independent HME providers aligns with ours, and we are pleased to highlight our support for the industry through this agreement.”

Brightree will be exhibiting its application solutions in its Booth #311 at the VGM Heartland Conference 2014 on June 10-12 in the Five Sullivan Brothers Convention Center in Waterloo, IA.

About Brightree

Brightree is the leading provider of cloud-based software for the post-acute care industry. The company serves more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Leverage post-acute care data to improve your value proposition

With value-based care as the cornerstone for future care delivery, providers who can meet the interoperability needs across the healthcare continuum will stay one step ahead of the competition. Many health systems and collaborative care organizations have already begun to tackle the interoperability challenges of connecting physician practices, laboratories, clinics and hospitals to produce a seamless flow of information among primary and acute care providers, but a critical interoperability component may be absent.

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Brightree® Strengthens Integrated ePurchasing Relationship with McKesson Medical-Surgical to Help HME Providers Reduce Operational Costs

No fees for integrated electronic purchasing program

ATLANTA – May 29, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has strengthened its electronic data exchange relationship with McKesson Medical-Surgical Minnesota Supply Inc. (McKesson Medical-Surgical an affiliate of NYSE:MCK) . Brightree will now offer electronic purchasing transactions and initial program setup at no charge for Brightree customers through McKesson Direct℠, an electronic order interface for home medical equipment (HME) providers.

“This enhanced strategic relationship for integrated ePurchasing will continue to provide common customers significant time and cost savings that come with real-time integration,” said Jeff Bowman, vice president Homecare sales at McKesson Medical-Surgical. “Customers are reporting improved efficiencies, reduced call volume and labor cost reductions.”

Brightree’s integrated electronic purchasing with McKesson Direct enables HME providers to view McKesson Medical-Surgical item availability in real time, perform one-touch drop shipments and receive automatic confirmations, including delivery notifications. Providers can quickly place accurate orders with key suppliers, decrease shipping and delivery expenses, optimize inventory by reducing carrying costs and eliminate re-keying and data entry errors.

“Providers need efficiencies that help relieve the financial pressures of reduced reimbursement rates and escalating operational costs,” said Chris Watson, chief operating officer at Brightree. “This strengthened relationship with McKesson Medical-Surgical helps our customers quickly place accurate orders, optimize inventory and streamline administration, all of which contribute to improved profitability.”

How it works

When a purchase order is created in the Brightree system, a transmission is sent from Brightree via a secure connection to the McKesson Medical-Surgical system. The electronic links between the companies’ systems provide customers real-time access to product details, inventory availability and critical order information, as well as the ability to submit a purchase order directly without having to call or fax in orders. The links also enable customers to track their purchases with order confirmations, shipping and delivery notifications, as well as electronic invoices, all within the Brightree system.

For more information on the Brightree and McKesson Medical-Surgical relationship, please click here.

About Brightree

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our nearly 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Brightree® Ranked Among Top 100 Healthcare IT Providers for 2014

ATLANTA – May 19, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has been ranked for the second consecutive year on the prestigious 2104 Healthcare Informatics 100 (HCI 100) list, a compilation of the top 100 healthcare IT companies based on healthcare IT (HIT) revenues. The ranking is published annually by the Healthcare Informatics publication.

The complete 2014 HCI 100 list can be found by clicking here.

Brightree® Represents Post-Acute Care Industry at athenahealth User Conference

Connectivity between acute and post-acute care critical for enhanced referral relationships, reduced healthcare costs and improved patient care

ATLANTA – April 29, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today it will represent post-acute care at the annual 2014 athenahealth user conference in Boston, Mass., from April 29 through May 1. During the conference, Brightree will provide attendees with consultative services on the importance of collaboration between the acute and post-acute care industries. The strategic partnership between Brightree and athenahealth, announced earlier this year, has enabled more than 3,000 of Brightree’s home health, hospice and home medical equipment (HME) customers to improve their access to approximately 18,000 referring physicians within the athenaClinicals® and athenaCoordinator® networks.

“Care coordination is continuing to grow in importance, therefore, it is ever more critical to integrate software and service solution providers for streamlined workflows to facilitate collaborative care,” said Chris Watson, chief operating officer at Brightree. “This type of forward-thinking partnership between Brightree and athenahealth exemplifies the growing trend for acute and post-acute care providers to team up to reduce overall healthcare costs and improve quality of care.”

How athenahealth and Brightree work together

Approximately 40 percent of Brightree customers receive referrals from physician practices. By leveraging athenaCoordinator’s cloud-based care coordination model, their brands are placed in front of thousands of referring physicians, allowing post-acute care to create new revenue sources for increased sales. Additionally, athenaCoordinator streamlines the order process by simplifying the transmission and receipt of orders and enabling easy flow of order information directly to the Brightree system. By clearly defining order requirements, physicians can improve order compliance for cleaner order processing while reducing staff time spent on managing post-acute care orders.

“It is such a benefit for our organization to partner with a vendor like Brightree who not only understands the importance of developing innovative technology and software for clinical, financial and operational workflow, but also the importance of key partnerships to drive bottom-line success,” said Brad Heath, vice president of operations at Family Medical Supply. “Using the athenaCoordinator system minimizes the need for our marketing representatives to be in front of physicians at all times. Instead, we can rely on Brightree to strengthen our referrals while we focus more of our time on delivering the best quality of care to our patients.”

To learn more about Brightree’s referral program with athenahealth, please click here.

About Brightree

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our nearly 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Smart Inventory Technology and Analysis

Understand the resources available to get your warehouse in great shape

Discussing inventory is a challenge with today’s market. Between M&A, revenue reductions, new entries and long-standing companies, we see many different models for inventory management and asset utilization. The focus you place on your collective businesses varies as much as the SKUs in the warehouses across the country.

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Brightree Adopts Broader Focus

Brightree adopts broader focus

Considering the number of acquisitions and agreements that it has hammered out recently, it’s no surprise that Brightree announced a rebrand in March. As part of the rebrand, the company has replaced the tree in its logo with three colored squares to represent the increasing interdependencies between care providers, payers and patients.

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Brightree® Introduces Cloud-based Home Infusion Pharmacy Solution for Streamlined Workflow, Inventory and Billing

Includes Medicare Part B and Part D billing from a single system, simplifying business operations for providers offering Home Infusion and HME products

ATLANTA and ORLANDO, FL – April 2, 2014 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, will debut Brightree® Home Infusion, a new solution to address the clinical, operational and billing needs of home infusion pharmacies. The solution will be featured in booth #32 at the National Home Infusion Association (NHIA) Annual Conference & Exposition through April 3, 2014 at the Rosen Shingle Creek Resort in Orlando, Fla.

Brightree Home Infusion enables home infusion pharmacies to significantly reduce the complexities and costs associated with managing injectables, infusions, TPNs and HME medications by using a single, cloud-based platform for orders, inventory, labels, billing, drug utilization and medication tracking. Brightree’s industry leading billing engine supports real-time NCPDP adjudication for Part D claims and 837 submissions for Part B claims on a line-by-line basis. Drug-to-Drug and Drug-to-Allergy alerts are provided through integration of First Databank (FDB) clinical data. Additionally, providers with home infusion pharmacies, HME medications (such as respiratory, diabetic or enteral), and HME equipment and supplies, can simplify operations and reduce costs by managing prescriptions, equipment and supplies on a single sales order in a single fully integrated cloud-based system.

“For years, the home infusion industry has been starved for technology innovation,” said Chris Watson, chief operating officer at Brightree. “We are proud to respond to this demand with our cloud-based software solution that not only meets providers’ clinical and medication fulfillment needs, but also allows them to use the world-class reporting, billing and business management capabilities inherent in the Brightree platform. Now, providers can have a single view of their patients, reimbursements and inventory across all their lines of business.”

Additionally, Brightree Home Infusion delivers the following benefits:

Flexible reporting ensures compliance while also letting managers decide how to measure their business performance- Business intelligence tools provide access to real-time clinical, operational and financial data through at-a-glance dashboards and detailed, configurable reports to ensure regulatory compliance and optimize business performance.

Integrated clinical decision support enhances patient safety- As they enter prescriptions, staff members can check medication interactions and allergies from directly within the Brightree interface to help ensure patient safety.

Intelligent workflows protect reimbursements- Providers have the power to construct business rules at the payer and product level to help reduce denials and establish standard, repeatable operating procedures across the organization.

Cloud technology reduces IT overhead expenses- By taking advantage of cloud technology, providers can virtually eliminate IT overhead costs so staff can focus on ensuring accurate, on-time dispensing of medications instead of supporting arduous software upgrades and data back-ups.
About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our nearly 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

The Brains of the Operation

HME inventory management strategies and technologies continue to advance with the industry’s challenges.

Smart solutions to an increasingly complex problem: that is inventory management for the home medical equipment industry in a nutshell. In the quest to drive costs from the HME business model, the inventory management technologies available to HME providers have continued to evolve — perhaps at a faster pace than many of them realize.

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Brightree® Reiterates Importance of Post-Acute Care Provider Readiness for ICD-10, Despite Potential Legislative Delay

Solutions Prepared to Support Providers Ahead of Original October 1, 2014 Transition Date

ATLANTA – April 1, 2014 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, today issued a response to the potential delay of ICD-10 for a year from October 1, 2014 to October 1, 2015.

“Brightree has made meaningful investments to ensure our solutions are fully enabled and our customers are educated and ready for this significant change in advance of the ICD-10 transition date,” said Chris Watson, chief operating officer for Brightree.

“Our mission is to provide modern technology and expertise to significantly improve business and clinical outcomes across post-acute care. We believe improving data integrity and information exchange nationally and globally is a worthy mission, and we remain committed to preparing our solutions and customers for ICD-10 ahead of the original October 2014 deadline,” Watson added.

On March 10, 2014 Brightree announced its successful participation in national ICD-10 testing by the Centers for Medicare & Medicaid Services (CMS), stating the Company had received 100 percent acceptance of test claims submitted across its solutions – including the Brightree HME, Brightree Home Health, Brightree Hospice, Pacware and MedAct products.

Brightree also maintains an ICD-10 readiness section on its website, and has hosted numerous webinars and conference education sessions to help customers prepare to transition to ICD-10.

About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our nearly 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Brightree Announces Compliance with Centers for Medicare and Medicaid Change Request 8358

Hospice solution enhanced with additional claims data to support payment reform

ATLANTA and NATIONAL HARBOR, MD – March 27, 2014 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that its Brightree® Hospice solution is compliant with the Centers for Medicare and Medicaid Services (CMS) Change Request (CR) 8358. Effective on April 1, 2014, Medicare CR-8358 requires hospice organizations to provide additional claims data to support hospice payment reform.

“Keeping up with the pace of regulatory change in the industry is a tremendous challenge for hospice organizations, but also introduces a significant growth opportunity for long-term success,” said Chris Watson, chief operating officer at Brightree. “Hospice organizations using our cloud-based solution not only can evolve their organizations ahead of regulatory requirements, but also can take advantage of streamlined workflow, data efficiencies and other business process improvements that come along with enhancements to accommodate market changes, including regulatory ones.”

For example, Brightree Hospice users can now streamline workflow on data entry with an automatic import of patient medication fill detail from the top pharmacy benefit managers (PBMs) to support medication fill reporting requirements. In addition, Brightree Hospice includes enhancements for referencing patient fill history and new workflow tasks to ensure refill information is included on billing claims.

Additionally, the enhanced Brightree Hospice solution now includes the following capabilities:

Track medication fill history on the patients’ profile for inclusion on reimbursement claims
Report on prescription medications, infusion pumps and infusion drugs

Record general inpatient (GIP) detailed activity when service is provided in a skilled nursing facility or a GIP Hospital

Report the National Provider Identifier (NPI) of the care facility when it is different from the billing hospice

Use a post-mortem modifier when visits occur after or on the date of death

Brightree will be demonstrating its Hospice Solution in booth #133 at the 29th Annual National Hospice and Palliative Care Organization (NHPCO) Management and Leadership conference on March 27-29, 2014, at the Gaylord National Resort and Conference Center in National Harbor, Md.

About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Brightree Unveils New Brand Reflecting Aggressive Growth Strategy in Post-Acute Care

Investments help customers diversify and grow revenue, operate more efficiently and evolve to surmount challenges in healthcare

ATLANTA and LAS VEGAS–March 11, 2014 – Brightree, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, today unveiled at Medtrade Spring in Las Vegas, Nev., its new brand, reflecting the organization’s broadening investment in technology and services across the post-acute care sector of healthcare. Traditionally known for its leadership position in the Home Medical Equipment/Durable Medical Equipment (HME/DME) market, Brightree is extending its investments in hospice, home health and infusion solutions, as well as in surrounding services – such as patient and private payments, revenue cycle management (RCM), portal-based ordering systems and referral acceleration and management relationships – to enable HME/DME businesses to expand and diversify their revenue streams and to attract new customers in other post-acute care disciplines into the Brightree community.

“Brightree customers are forward-thinking leaders who want to grow and diversify in this time of escalating change in healthcare,” said Dave Cormack, CEO of Brightree. “Our new brand emphasizes the bright future we envision enabling our customers to create as we make the right strategic investments to simplify and accelerate the flow of information, documents, work streams, resources and payments among patients, providers and payers – whether government, commercial, private or patients – across the healthcare continuum.”

Added Cormack, “Over the next four years we plan to invest more than $80 million in realizing this vision so that our customers can not only overcome revenue pressures brought about by changes such as competitive bidding, increased audits and expanding regulation, but also to ensure that they can capture a greater share of the opportunities post-acute care presents for radically improving costs and outcomes in our healthcare system.”

Based on data from the Centers for Medicare & Medicaid Services (CMS), Brightree estimates the post-acute areas of HME, home infusion, home health, hospice and long-term care will collectively double in spending over 10 years, from about $250 billion in 2013 to more than $500 billion in 2023, even with cost-containment measures in place.

“Our goal is to help Brightree customers capture the greatest share of that growth by equipping them with the broadest array of software, services and professional expertise targeted to their specific needs,” continued Cormack. “Brightree’s 30 percent growth over the last year has put us in a strong position to invest even more in our customers’ success, while continuing to grow aggressively in 2014 and beyond.”

Some initiatives that are part of Brightree’s growth plan include:

Regulatory investments to keep Brightree customers ahead of reimbursement changes. On Monday, Brightree announced the CMS had acknowledged and accepted 100 percent of Brightree test claims coded to the new ICD-10 standard as part of a national testing program to prepare providers for the October 2014 change. The early acknowledgment validates Brightree’s ICD-10 readiness so customers can be confident they are equipped to handle the new claim submission and reimbursement demands. This investment is just one of many regulatory-based enhancements Brightree is making to keep customers ahead of market changes.

Revenue Cycle Management. The company is evolving its former Billing Services group to deliver a portfolio of Revenue Cycle Management (RCM) solutions that will help customers improve profitability and cash flow from intake to collection. Part of this evolution involves a strategic business relationship with Access Healthcare, a leading provider of business process outsourcing in the healthcare market, to deliver cost-effective, “behind-the-scenes” predictive administrative and workflow management tasks on a broader scale. Brightree’s RCM account managers and analysts will continue to provide direct customer-facing services and support, as well as advise customers on ways to improve and manage cash flow.

Private and Patient Payments. Private-pay billing and collection solutions delivered through Strategic AR (acquired by Brightree in January 2014) enable providers to engage patients upfront to collect co-payments and retain credit card information on file for re-orders. Integration with the provider’s billing systems of record further automate business processes and reduce the time and effort associated with patient collections.

Referral Acceleration and Management. Through a new relationship with athenahealth, Brightree’s network of providers now has direct and instant access to referrals from the more than 18,000 physicians using athenaClinicals® and athenaCoordinator®, cloud-based services for electronic health records (EHR), practice management and care coordination.

ePurchasing Partnerships. The company is investing in strategic relationships with McKesson, ResMed, Independence Medical and other manufacturers and distributors to help customers streamline ordering by accessing electronic purchasing directly through the Brightree system interface.

Mobile Healthcare. As patient counts grow across post-acute settings, the need to service patients “where they are” through a more diversified workforce that includes both clinical health workers and non-clinical patient care aides is expanding. Add to this the increased regulation and compliance demands being placed on home health and hospice organizations, and the necessity for mobile technology to underlie best practices and protect reimbursements is clear. Brightree plans to release tablet-based mobile solutions to augment its laptop-based mobile solutions for hospice and home health organizations this fall.

Brightree will be exhibiting its application solutions in its Booth #1018 at the Medtrade Spring Conference on March 10-12 in the Mandalay Bay Convention Center in Las Vegas, Nev. The company also will be presenting a conference session on “How to Get Your Inventory In Shape” on Wednesday, March 12, from 8:30 to 9:30 a.m. PT.

About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

Brightree First to Validate ICD-10 Readiness During National Test Week

CMS Acknowledges and Accepts 100 Percent of Brightree Test Claims

ATLANTA –March 10, 2014 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has successfully participated in national ICD-10 testing by the Centers for Medicare & Medicaid Services (CMS). Brightree® submitted multiple test claims across all product lines – including the Brightree HME, Brightree Home Health, Brightree Hospice, Pacware and MedAct products – and has received 100 percent acceptance that the test claims have been acknowledged and accepted by CMS.

“We understand that the healthcare industry is going through a tremendous shift to meet the regulatory demands of transitioning to ICD-10, and by proactively participating in the national CMS test period last week, we assure our customers that we are prepared to help them navigate these changes,” said Chris Watson, Chief Operating Officer, Brightree LLC. ”The early acknowledgment by CMS validates our ICD-10 readiness and we are confident that we will be ready in advance of the transition date.”

Claims for all healthcare services and hospital inpatient procedures with a date of service on or after October 1, 2014, must use ICD-10 diagnosis and inpatient procedure codes. Claims that do not use ICD-10 codes following the transition date will no longer be processed by CMS. Brightree will also be participating in the CEDI voluntary ICD-10 end-to-end testing program for DME providers in July.

Brightree will continue its customer education program, which includes a series of webinars and readiness materials, and advise customers on planning and testing for ICD-10 changes to ensure they are familiar with the codes, and that organizations are prepared for workflow changes that will be impacted by ICD-10. Brightree will continue to finalize product enhancements to support ICD-10 coding and will be performing additional testing with select payers, including state Medicaid programs and other commercial payers. In addition, Brightree will be demonstrating its core solutions at the Medtrade Spring Conference on March 10-12 in Las Vegas, Nev., in booth #1018.

About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

The HME Online Storefront

How providers can evolve their websites to a more transactional model.

What if you had a way to interact with your patients, clients and referral partners at any time you wanted? What if they could get information about your services, learn about the latest DME and interact with your business without even having to get on the road on your store? What if they could buy retail home medical products at any time they wanted? What if you could essentially set up a store in every living room in your local area? What if you could do that across the entire world?

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Post-Acute Care Matters

HME providers’ role in the transformation of healthcare

The transformation of the healthcare industry from a volume-based model to a value-based model provides a significant opportunity for post-acute care providers to play a critical role in the overall healthcare continuum. As the industry continues to shift to more care being provided outside of the hospital or doctor’s office and into the home, home medical equipment (HME) providers are particularly well-positioned to add value by delivering cost-effective care, medication and supplies that result in better patient outcomes at a lower cost. In a collaborative environment, this is the key to financial sustainability.

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Moneyline: Brightree Acquires Strategic AR for Patient Collections

Brightree has acquired Strategic AR Solutions, a provider of private-pay billing and collections solutions. Kevin Winkley, founder and CEO of Strategic AR, will continue to lead the company, which will operate as a separate entity, according to a release. For Brightree customers, the deal means additional integration, such as the automatic posting of payments back into the billing system, the release notes.

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Eyeing Tech Development in 2020

Actor Avery Brooks expressed outrage in his characteristically poised but intense way about the lack of flying cars in the year 2000 as part of a television commercial promoting IBM personal computers. Viewers no doubt laughed or smirked. Within five years, IBM sold its PC business to Lenovo. Still no flying cars. Perhaps Brooks continues to simmer today.

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Brightree Acquires Strategic AR

Integrated payment solutions help providers efficiently
manage patient collections

ATLANTA –Jan. 13, 2014 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has acquired Strategic AR Solutions, LLC, a provider of private-pay billing and collection solutions. Under the terms of the agreement, Strategic AR will operate as a separate business entity and will continue to be led by Kevin Winkley, the founder and CEO of Strategic AR.

Strategic AR’s solutions include traditional mail, voice response and online capabilities to engage patients at the right time to collect payments faster. When integrated with the billing system of record, providers can further automate business processes and reduce the amount of time and effort associated with patient collections. With this agreement, Strategic AR will continue to provide leading technology solutions and enhancements to its industry-leading platform that benefit customers of all major home medical equipment (HME) billing systems. For Brightree® customers, additional integration, such as the automatic posting of payments back into the billing system, will be made available.

“In the past, many home care providers have chosen not to pursue the patient portion of an order due to the manual-intensive business processes required to collect the amount owed,” said Dave Cormack, president and CEO of Brightree LLC. “With greater adoption of high deductible plans and an increase in private pay patients, we believe patient collections must become a critical component to every HME provider’s success in 2014. Based on these changing dynamics and increased demand from our customer base for a more tightly integrated payment solution, it made perfect sense for us to forge this deeper relationship with Strategic AR.”

According to Winkley, “Payment practices in the healthcare industry have changed dramatically during the past several years, and it is now more acceptable for HME providers to ask for the patient co-pay upfront and to have a patient’s credit card on file for re-orders. We felt it was the right time to align ourselves more closely with Brightree as the dominant software vendor in the HME industry, and we look forward to continuing to deliver first-class solutions and customer service to all of our customers regardless of their billing system.”

Current Strategic AR customers should continue to contact their existing customer support representatives. For more information about Strategic AR, visit www.strategicar.com.

About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve more than 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

About Strategic AR

Strategic AR is leading the healthcare industry in private-pay billing and collection services for the home medical equipment and durable medical equipment industry (HME/DME). Strategic AR was ranked for the second year in a row on Inc. Magazine’s annual Inc. 500/5000 list, an exclusive ranking of the nation’s fastest growing healthcare IT companies. Utilizing advanced technologies such as Virtual Agent and Patient Portal coupled with traditional mail, Strategic AR’s suite of solutions engages the patient at the right time, securing payment in a timelier manner. The company’s software solutions and services help providers automate billing procedures and create workflow efficiencies that improve financial performance. The company was founded in 2006 and is based in Overland Park, KS. For additional information, visit www.strategicar.com or call 1.913.744.3360.

Brightree integrates with physician system

A groundbreaking strategic agreement with athenahealth, a provider of cloud-based electronic health record (EHR), practice management and care coordination services, will give Brightree’s provider customers a leg up, company officials say. The agreement means Brightree’s and athenahealth’s systems will talk to each other, streamlining the ordering and referring system for HME, home infusion and home health services for both providers and physicians.

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Brightree Announces Strategic Agreement with athenahealth

Brightree LLC, provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced a strategic agreement with athenahealth, Inc., a leading provider of cloud-based services for electronic health records (EHR), practice management and care coordination. Under the terms of the agreement, Brightree’s home health, hospice and home medical equipment (HME) customers will have the opportunity to improve their access to the more than 15,000 providers who are currently using the athenaClinicals and athenaCoordinator services. athenahealth physicians will reduce post-acute care order processing time with direct and instant access to Brightree’s network of 2,700 providers.

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Brightree Announces Strategic Agreement with athenahealth

Industry leaders work together to streamline patient referral processes
across the care continuum

ATLANTA – January 6, 2014 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today a strategic agreement with athenahealth, Inc. (Nasdaq: ATHN), a leading provider of cloud-based services for electronic health records (EHR), practice management and care coordination. Under the terms of the agreement, Brightree’s home health, hospice and home medical equipment (HME) customers will have the opportunity to improve their access to the more than 15,000 providers who are currently using the athenaClinicals® and athenaCoordinator® services. athenahealth physicians will reduce post-acute care order processing time with direct and instant access to Brightree’s network of 2,700 providers.

“At Brightree, we are constantly seeking new partnerships that can help us create efficiencies and improve business opportunities for our rapidly growing network of customers in home health, hospice and HME,” said Dave Cormack, president and CEO of Brightree, LLC. “Brightree’s vision and strategies to create a more coordinated care model that reduces costs and improves patient care aligns perfectly with that of athenahealth. With the two largest SaaS-based solution providers joining forces, physicians, post-acute care providers and patients will all benefit from streamlined processes that enable successful transitions across the care continuum.”

According to David Harvey, vice president of Product Strategy at athenahealth, “With growth in post-acute care spending expected to be at an all-time high in the coming months and years, we recognize the important role post-acute care providers will play in reducing our nation’s health care costs while improving patient outcomes. By incorporating Brightree’s customer base into our referral network, we will not only significantly expand the number of post-acute care providers available for fulfilling orders, but we will also create a highly collaborative care environment and a better overall patient experience.”

How It Works

athenaCoordinator’s cloud-based care coordination model streamlines the order process by simplifying the transmission and receipt of orders and enabling easy flow of order information directly to the Brightree system. By clearly defining order requirements, physicians can improve order compliance for cleaner order processing while minimizing staff time spent on managing post-acute care orders. Post-acute care providers can dramatically reduce order entry time while strengthening referral relationships in their community and creating new revenue sources for increased sales.

For more information on Brightree’s products and services, visit www.brightree.com. For more information on athenahealth, visit www.athenahealth.com.

About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve more than 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797.

Brightree is a registered trademark of Brightree LLC.

About athenahealth

athenahealth is a leading provider of cloud-based services for electronic health record (EHR), practice management, and care coordination. athenahealth’s mission is to be caregivers’ most trusted service, helping them do well doing the right thing. For more information, please visit www.athenahealth.com.

The Power of Analysis

Utilizing business analytics in the HME industry

With the growing popularity of business analytics, companies are beginning to grasp the importance of one, seamless solution to ascertain the current state of business operations, as opposed to going through multiple, disconnected applications to create “mashed up” spreadsheets for comprehensive business analysis.

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Facing the Challenge of a Growing and Aging Population

The number of accountable care organizations (ACOs) in the U.S. reached 488 in July 2013, more than double the 221 reported in June 2012. As these organizations strive to find new ways to reduce costs and optimize outcomes, they face another growing challenge-the dramatic increase in the number of patients coming into the federal and state healthcare system. With 10,000 Baby Boomers turning 65 each day, 18 percent of the U.S. population will be over the age of 65 by 2030-an increase of five percent since 2010.Combined with the higher demand of care quality and growing healthcare costs, ACOs must be armed with effective business practices and strategic partnerships across the continuum of care to be successful.

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Brightree Acquires HME Software Provider MedAct

Acquisition adds 330 HME/DME customers to the Brightree Ecosystem

ATLANTA – Nov. 22, 2013 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today that it has acquired MedAct LLC, a provider of home medical equipment (HME) and durable medical equipment (DME) software solutions. As the software vendor space continues to consolidate, Brightree expands its market presence by adding 330 HME customers to its growing family of more than 3,000 providers.

“With the addition of MedAct, we are expanding our market reach to include some of the industry’s most nimble HME providers,” said Dave Cormack, president and CEO of Brightree. “In a climate of declining reimbursement rates and increased audit pressures, HME providers require advanced software solutions and services that enable them to operate more efficiently, improve revenues and achieve greater profitability. By combining the resources, talent and industry knowledge of Brightree and MedAct, we are able to help providers better navigate these challenging times.”

Under the terms of the agreement, MedAct CEO Gregg Timmons joins the Brightree management team as executive vice president, MedAct Division. Brightree will continue to provide development and customer support for the current MedAct solutions. These efforts include preparing MedAct software for the significant regulatory changes expected to come with ICD-10 in 2014.

According to Timmons, “By joining forces with Brightree, we are bringing our customers the benefit of Brightree’s significant product development investment strategy and dedication to superior customer service. Key capabilities, such as ad-hoc reporting and integrated electronic purchasing interfaces, currently available to Brightree users will be a welcome opportunity for many of our customers. I believe this is the right move for our customers and the industry as a whole.”

In addition to growing its customer base, Brightree will leverage MedAct’s Texas headquarters to give the company a central U.S. office presence. Current MedAct customers should continue to contact their existing customer support representatives. For more information about the acquisition, visit www.brightree.com/medact

# # #

About MedAct Software™

Founded in 1982, MedAct Software is a trusted provider of integrated business software solutions for HME/DMEPOS companies. MedAct’s technology and flexible processes can be customized based on the unique requirements of every customer. The user-friendly system and powerful workflow capabilities deliver accurate, efficient and cost-effective outcomes, enabling users to focus on fulfilling overall business objectives. For more information, visit MedAct Software at www.medactsoftware.com.

About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve more than 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC.

Brightree Announces Next-Generation Home Health and Hospice Solutions at 2013 NAHC Annual Meeting

Native iPad application promises to simplify clinical
documentation at the point-of-care while maximizing compliance

ATLANTA – Oct. 31, 2013 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, will be showcasing its latest innovations for the home health and hospice industry at the 2013 National Association for Home Care & Hospice (NAHC) Annual Meeting starting today. The new solutions include its next-generation clinical point-of-care application for the iPad, a business intelligence dashboard and the ability to document directly against the care plan – all designed to help simplify the capture of clinical data while maximizing compliance and business performance.

“As the first electronic medical record (EMR) provider in the home health and hospice space to demonstrate a clinical solution for the iOS platform that can operate in a connected or disconnected environment, Brightree reinforces its commitment to bringing leading-edge technology to this industry that is ripe for innovation,” said Chris Watson, chief marketing officer at Brightree. “By empowering clinicians and business operators with user-friendly, intelligent technology, we believe we can help care providers take their rightful position in the U.S. healthcare system of dramatically reducing the cost of care while improving the patient experience.”

Brightree will be demonstrating the following solutions at the NAHC Annual Meeting in booth #903:

Next generation clinical point-of-care – This native iOS application, to be generally available mid-next year, combines advanced technology with mobile capabilities of the iPad to enable clinicians to document and input clinical data at the point-of-care without sacrificing accuracy and compliance. The solution’s intuitive design and interface make it easier for clinicians to learn and use in order to streamline clinical care while reducing hardware costs. Productivity and patient care will improve as well with the ability to document clinical information faster with easy access to a holistic view of patients’ history and needs. Initially focused on follow-up visit assessments, the new solution leverages Brightree’s CareTouch Logic engine to only present information needed for specific conditions. In 2014, the full release will include all of the functionality inherent in the current Windows-based solution, such as initial assessment and Outcomes and Assessment Information Set (OASIS) support as well as hospice-specific requirements like Quality Assessment and Performance Improvement (QAPI) reporting and much more.

Document Against the Care Plan – New updates enable clinicians to easily and securely document against the care plan with the required clinical documentation that is integrated within the software, ensuring compliance in a market faced with increasing regulatory and compliance issues. Without thorough documentation, providers may not match the correct treatments with the right patients, leaving clinicians vulnerable during audits and reimbursement. With Brightree, clinicians are required to follow the care plans that support patient-specific problems, interventions and goals, eliminating the need to make corrections on the back end.

Intelligent Dashboard – Brightree’s new intelligent dashboard gives home health and hospice providers personalized access to actionable, business insights and key performance indicators (KPIs), such as referrals, admissions and discharge, that support better decision-making. Visual trends give administrators real-time access to operational data, enabling them to drill-down to the root causes of business successes and challenges so that action can be taken to increase financial performance, without running reports or waiting until the end of the month when it is too late to make the necessary changes.

Electronic patient signature – Brightree has added the ability to capture the patient’s signature electronically inside the visit record. This new feature not only saves time over manual collection and storing of patients’ signatures, but also prevents fraud by confirming the actual visit with the patient’s signature captured and stored in the visit record. Best practices are also enforced and compliance is ensured with built-in alerts if this critical step in the visit is missed or late.

For more information about Brightree’s home health and hospice products and services, visit www.brightree.com/homehealth or www.brightree.com/hospice.

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree and CareAnyware are registered trademarks of Brightree LLC.

Brightree Introduces New HME Resupply Solutions at Medtrade

New online patient ordering portal and email outreach capabilities
enable No-Touch™ workflows via Brightree Connect™ patient
interaction platform

ATLANTA – October 7, 2013 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, announced today the release of two new Brightree Connect™ solutions that streamline home medical equipment (HME) resupply ordering, increase patient connect rates due to contact preference management capabilities and improve overall revenue by maximizing order potential. Brightree Connect, which leverages the Brightree® IntelligentQ™ and auto-generation of orders, is now available via Email and Online, enabling providers to interact with patients 24 hours a day in the most convenient way for patients.

“In today’s healthcare environment, providers are always seeking new opportunities to decrease costs, streamline workflow and do more with fewer resources,” said Chris Watson, chief marketing officer at Brightree. “Brightree Connect enables providers to minimize manual processes associated with contacting resupply patients and generating payer-compliant orders. By adding email as another channel for patient outreach and an integrated online ordering portal, the 200-plus Brightree Connect customers that support more than 500,000 patients can now reach their patients anytime, anywhere – based on the patient’s preferred contact method.”

According to Sherry Larson at AeroCare, a durable medical equipment (DME) supplier that provides respiratory therapy services and medical equipment, who has been using the Brightree Connect system for a year, “Web is the next logical step in patient care. Our patients are busy just like we are each day, so the more convenient ordering options we provide them, the better. This will certainly add value to our business and our patients.”

Brightree currently offers Voice and Guided Call for both automated and live calling campaigns. Patient interaction and resupply revenue management for obstructive sleep apnea (OSA), diabetic and enteral supplies are now further simplified through:

•Brightree Connect Email – Customizable email templates that securely send eligible patients notification that it is time to reorder supplies and direct patients to the provider’s online portal or by calling the 24-hour, inbound ordering system.

•Brightree Connect Online – A brandable, online patient portal that receives patient authorization and auto-generates sales orders electronically within the Brightree HME billing engine.

Brad Heath from Family Medical Supply continued, “Being able to brand the portal will provide great advertising for our business while providing the patients with peace of mind that they are ordering from Family Medical. Brightree has done a great job with the workflow and visuals of the portal to keep it simple and straightforward for our patients. Patients will also be able to track their eligibility through the portal to ensure they are aware of all the items they are eligible for to ensure proper care and timely ordering. This will be great for our business and patients.”

Brightree Connect

With complete integration with Brightree’s business management platform and IntelligentQ™, Brightree Connect allows providers to:

•Maximize compliance with all payers and reduce denials by 50 percent;

•Increase revenues on resupply patients by 38 percent;

•Improve clinical outcomes and demonstrate value-add to referral sources;

•Reduce time spent responding to audits on resupply orders by 80 percent; and

•Increase patient connection rates by 45 percent with contact preference management capabilities.

The newest Brightree Connect Email and Online channels will be showcased at the Brightree booth #451 during the Medtrade Fall Conference in Orlando, Fla. For more information on Brightree Connect, click here.

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC.

Brightree, ResMed Enter Electronic Purchasing Agreement

HME software system maker Brightree LLC and sleep therapy pioneer ResMed have signed an electronic data exchange agreement that will help providers use an integrated interface to order ResMed equipment directly from the Brightree platform.

Read More >

Brightree and ResMed offer Integrated Electronic Purchasing

Industry Leaders Join Forces to Help HME Providers Reduce
Operational Costs

ATLANTA and SAN DIEGO – Oct. 2, 2013 – Brightree LLC, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, and ResMed, an innovator and pioneer in developing products for the treatment of sleep-disordered breathing and respiratory conditions, have signed an electronic data exchange agreement to help joint customers streamline business processes by ordering ResMed equipment directly from the Brightree® platform. With an integrated interface between the two systems, customers can dramatically reduce inventory-related costs, eliminate duplicate data entry, and maximize order accuracy.

“Providers are looking for every opportunity to reduce expenses and streamline business operations,” said Dave Cormack, President and CEO of Brightree LLC. “By making it easier for our customers to purchase ResMed equipment directly from within the Brightree billing platform, we are able to help them eliminate time wasted with the paper and phone-based purchasing processes they use today. Many of our customers supply their patients with ResMed equipment and supplies, so we believe this interface will generate significant savings for the majority of our customers.”

According to Jim Hollingshead, President of ResMed-Americas, “We know that this is a tough time for our HME customers, and we’re taking every measure to help them squeeze costs out of their businesses. Working with Brightree to create a superior online ordering and service resource for our HME customers can help them reduce the labor costs associated with administrative tasks. In fact, transactions executed on our ResMed Online Store typically take a quarter of the time that they would take manually. That’s a huge benefit to our HME customers.”

Because Brightree and the ResMed Online Store (ROS) are web-based platforms, the two systems can exchange provider, patient and product information that ensures access to real-time pricing and product availability information. By simplifying and automating the ordering process, the integrated system delivers significant value to providers, including:

Streamlined order taking and fulfillment process by sending orders electronically instead of on paper or via phone-based ordering

Reduced overpayments by having access to real-time pricing information directly within the ordering workflow in Brightree

Reduced patient delivery delays by having access to real-time item availability information at the time of order

Eliminating opportunity for incorrect order information by having the ResMed catalog and images appear directly within the Brightree interface.
How it Works

When a purchase order is created in the Brightree system, a transmission is sent from Brightree via a secure FTP connection to ROS. The electronic links between the systems will give the customer real-time access to product details, inventory availability and critical order information as well as the ability to submit a purchase order directly into ResMed’s internal ordering system. The links will also give customers the ability to track their purchases with order confirmations, shipping and delivery notifications, as well as electronic invoices all within the Brightree system.

Brightree and ResMed will demonstrate the solution in their respective booths at Medtrade Fall 2013 next week [Brightree booth #451, ResMed booth #1024]. For no additional cost, the solution will be generally available for joint customers later this year. For more information about the Brightree epurchasing solution, please visit www.brightree.com/epurchasing.

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

About ResMed

ResMed is a global leader in the development, manufacturing and marketing of medical products for the diagnosis, treatment and management of respiratory disorders, with a focus on sleep-disordered breathing. The company is dedicated to developing innovative products to improve the lives of those who suffer from these conditions and to increasing awareness among patients and healthcare professionals of the potentially serious health consequences of untreated sleep-disordered breathing. For more information on ResMed, visit www.ResMed.com.

Invacare HCS Executive Joins Brightree

Lynda Bell, director of the Invacare HCS billing and collections business, will join HME software company Brightree LLC next month as director of strategic accounts for the Brightree Billing Services organization. In this role, Bell will work to help providers improve their billing and collection practices through both Brightree’s outsourced insurance billing services and patient billing services provided by Brightree partner, patient billing and collections firm Strategic AR.

Read More >

Invacare HCS Executive Lynda Bell Joins Brightree

ATLANTA – Aug. 12, 2013 – Brightree LLC, the leading provider of cloud-based clinical, billing, and business management software solutions for the post-acute care industry, announced today that Lynda Bell, director of the Invacare HCS billing and collections business, will join Brightree next month as director of strategic accounts for the Brightree Billing Services organization.

In this role, Bell will work closely with home medical equipment (HME) providers to help them improve billing and collection practices through both Brightree’s outsourced insurance billing services and patient billing services provided by Brightree partner, Strategic AR. To complement Brightree Billing Service’s insurance expertise, the company announced a new relationship with Strategic AR, a software and services company focused on helping HME providers automate patient billing workflows and collections. By giving HME providers integrated software solutions and services that enable them to cost-effectively bill and collect payments, Brightree helps its customers maximize cash flow at a time when reduced reimbursements and audits are putting extreme pressure on operating margins.

“I have worked with Lynda for several years and have always been impressed with her drive to improve the customer experience while managing a team of professionals,” said Dave Cormack, president and CEO of Brightree. “We are pleased to have her join our team as we continue to expand our AR management services to meet the growing demand from our customers as they seek to offset the decline in reimbursement rates.”

Prior to joining Brightree, Bell spent three years leading the Invacare HCS business, which helps home medical equipment providers (HME) more effectively collect and post the patient portion of a claim. Bell has also held customer experience and marketing leadership roles at large manufacturing and consumer packaged goods providers, including Eaton Corporation, Arrow Electronics and Sherwin-Williams.

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree and CareAnyware are registered trademarks of Brightree LLC.

A Silver Lining for HME Providers per Dave Cormack, Brightree Chief

Brightree is a leading provider of software for DME (Durable Medical Equipment) Providers. Their software manages orders, billing, inventory management, and fulfillment for retail and home delivery DME companies and they have been a market share leader for the past several years.

Read More >

Brightree Extends Its Brand to CareAnyware EMR Software

ATLANTA – July 31, 2013 – Brightree LLC announced today that it has changed the name of CareAnyware® EMR software to the Brightree® Home Health and Hospice solution. Brightree acquired CareAnyware in December of 2012, transforming Brightree into the largest provider of cloud-based clinical, billing, and business management software solutions for the post-acute care industry. The transition to the Brightree brand represents the company’s dedication to providing home health and hospice organizations with modern technology that improves clinical care and streamlines business processes.

“For 10 years, the Brightree brand has stood for innovation and excellence in delivering technology and services with a proven track record of helping healthcare providers operate efficiently, increase revenues, improve patient care, and keep pace with compliance demands,” said Dave Cormack, president and CEO of Brightree. “The substantial investment we have made, and will continue to make, in home health and hospice software is already making a difference for our customers and gaining attention in the market. We are aggressively focusing our software development expertise, proven business processes, and financial resources on healthcare organizations that are seeking innovative, cloud-based technology to improve the clinician’s experience while addressing increasing regulatory pressures.”

Brightree is committed to showing home health and hospice organizations that there is a better, smarter way to operate. The company’s history of building and deploying high-quality software solutions and services that deliver meaningful results for 2,700 providers speaks for itself. Brightree, with a team of 500 healthcare and technology experts, brings tremendous strength to the industry, including:

– 100+ experienced resources dedicated to building, monitoring and deploying modern, cloud-based software solutions.

– 200+ professionals who focus on improving providers’ revenue cycle management through a billing and claims management service.

– 50+ system interfaces delivered by an experienced interoperability team focused on enabling bi-directional flow of data and workflow between disparate software systems.

– 2,700 successful software implementations that leverage a team of project managers, trainers, implementation experts, and data conversion specialists coupled with leading-edge tools, such as a thriving online community and e-learning center.

– 8 consecutive years ranked number one in customer satisfaction by an independent survey.

– $70 million planned investment over four years into further developing and deploying the Brightree cloud-based, post-acute care platform.

These strengths uniquely position Brightree to help its customers navigate the tough regulatory and economic conditions the home health, hospice and HME industries are sure to face in 2013 and beyond. As a result, the Brightree customer base has grown dramatically in recent years. Today, Brightree’s customers process $10 billion of medical claims annually and are responsible for servicing the home care needs of more than 20 million patients.

As a result of Brightree’s consistent growth, the company was ranked for the first time in 2013 as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. Additionally, the company has ranked for four straight years among the fastest growing private companies in the U.S. on the Inc. 500/5000 list. In 2013, Brightree was also named by the Association for Corporate Growth (ACG) Atlanta as one of the fastest-growing companies in Georgia for the fourth consecutive year.

For more information on Brightree’s home health and hospice solutions, visit www.brightree.com/homehealth or www.brightree.com/hospice.

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique cloud-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree and CareAnyware are registered trademarks of Brightree LLC.

Effective Collection Policies Key to Survival in New Era

OVERLAND PARK, KS—In a move that highlights the growing importance of capturing patient revenue, business management software mainstay Brightree LLC will enter into a relationship with Strategic AR. Strategic AR is a software and services company focused on helping HME providers automate patient billing workflows and collections.

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Brightree, Strategic AR Enter Strategic Relationship

HME billing and management software company Brightree LLC has entered a strategic relationship with Strategic AR, which providers software and services to help HME providers automate patient billing and collections.

Read More >

Brightree Announces Strategic Relationship with Strategic AR

Integrated Solutions Will Streamline Patient Collection Strategies
for HME Providers

ATLANTA and OVERLAND PARK, Kan. – July 22, 2013 – Brightree LLC, the leading provider of cloud-based clinical, billing, and business management software solutions for the post-acute care industry, announced today a strategic relationship with Strategic AR, a software and services company focused on helping home medical equipment (HME) providers automate patient billing workflows and collections. The two companies will work together on joint marketing and product development initiatives that will facilitate a more streamlined patient collection and payment posting experience for Brightree customers.

“Patient collection has recently become a critical issue as HME providers redefine their business models to accommodate for the sharp decline in Medicare reimbursement rates and rapid adoption of high-deductible insurance plans,” said Dave Cormack, president and CEO of Brightree. “Using staff to manually call patients is no longer an option for many providers. Now, modern technology solutions such as those from Brightree and Strategic AR can reduce outstanding accounts receivable balances, create operational efficiencies, and provide patients with a simple, positive experience either online or over the phone.”

Strategic AR’s suite of solutions leverages not only traditional mail, but also voice response and online technologies to engage patients at the right time to secure payment faster. Integration with the Brightree® billing and business management platform will allow customers who use both systems to easily and accurately identify patients who need to be contacted, reduce staff time associated with posting payments, and provide a seamless experience for patients online.

According to Kevin Winkley, founder and CEO of Strategic AR, “We are thrilled that our customers will have a tighter integration between their Brightree business management platform and our collection platform. The efficiencies customers will gain from the two systems working seamlessly will allow them to redeploy resources to more strategic activities that help grow their businesses and navigate the challenging environment in which they must operate today.”

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve 2,700 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique SaaS software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

About Strategic AR

Strategic AR is leading the healthcare industry in private-pay billing and collection services for the home medical equipment and durable medical equipment industry (HME/DME). Strategic AR was recently ranked #250 on Inc. magazine’s annual Inc. 500/5000 list as one of the fastest growing healthcare IT companies. The company’s software solutions and services help providers automate billing procedures and create workflow efficiencies that improve financial performance. The company was founded in 2006 and is based in Overland Park, KS. For additional information, visit www.strategicar.com or call 1.913.744.3360.

Brightree is a registered trademark of Brightree LLC.

Brightree CEO Discusses Plans for CareAnyware

When Dave Cormack moved from Scotland to Atlanta to join Brightree as CEO in 2005, the Home Medical Equipment software company was a startup with a fledgling SaaS product, twelve employees and fewer than 100 provider customers. Today, the $70 million company of 500 employees serves 2,700 customers with 52,000 users.

Read More >

Brightree Ranked Among Top 100 Healthcare IT Providers

Brightree has been ranked for the first time on the prestigious Healthcare Informatics 100 (HCI 100) list, a compilation of the top 100 healthcare IT companies based on HIT revenues. The ranking is published annually by the Healthcare Informatics publication.

The complete list can be found below, in addition to an article by the Technology Association of Georgia on the ranking.

The HCI 100 list

www.healthcare-informatics.com/hci100/2013-hci-100-list

More from the Technology Association of Georgia

www.tagonline.org/news-press/georgia-health-it-companies-make-the2013hci…

CareAnyware and Cornell University Reduce Rehospitalizations by 39%

NIH-Funded Study Reveals How Modern Technology Can Be Used
to Enforce Clinical Best Practices That Improve Patient Outcomes
and Reduce Costs

ATLANTA and Research Triangle Park, NC – May 23, 2013 – CareAnyware, a Brightree company and leading provider of home health and hospice software solutions, and Cornell University announced today results of a recent study that showed significant reductions in rehospitalization rates for clinically depressed home health patients treated with Cornell’s Depression Carepath protocol incorporated into CareAnyware’s EMR system. Based on the successful clinical results of the study, which included a 39% reduction in rehospitalization rates among this group, CareAnyware and Cornell are now entering a second phase of the study with expanded protocols and scope.

“This study demonstrates how modern technology and training can make a real difference in clinical outcomes and quality of care,” said Martha L. Bruce, Ph.D., M.P.H, professor of sociology in psychiatry, Department of Psychiatry, Weill Cornell Medical College. “The Depression Carepath improved the quality of patient care, reduced patient depressive symptoms, and lowered rehospitalization rates.”

Clinical depression occurs in approximately 25% of home health patients. This study, funded by the National Institutes of Health (NIH), took place over a period of several months across multiple home health agencies using the CareAnyware EMR system. By following the Depression Carepath provided in the software, clinicians were presented with proper clinical content that allowed them to proactively identify depression symptoms in patients before conditions worsened. These symptoms typically would have resulted in a hospital readmission.

According to Dave Cormack, president and CEO of Brightree, “As more acute care providers recognize the critical role home health agencies and hospice organizations play in the continuum of care, many agencies are turning to modern technology platforms to deploy clinical best practices in an automated fashion. This ultimately reduces the clinician’s workload and results in better outcomes and compliance. We are proud to partner with the prestigious Weill Cornell Medical College in this study to demonstrate the critical role that home health plays in our nation’s effort to reduce skyrocketing healthcare costs and improve patient outcomes.”

Highlights of the Study

The goal of the study was to combine Electronic Medical Record (EMR) software, usually associated with efficiency and cost savings, with the clinical best practices for identifying and managing depression in home care patients.

In partnership with the NIH, Cornell and CareAnyware selected two CareAnyware user agencies for training and implementing the Depression Carepath protocol using long-distance education tools and on-demand resources. Assessment follow-up questions and best practices were built into CareAnyware’s software and enforced by CareTouch Logic, CareAnyware’s clinical rules engine.

The study compared results before and after the Depression Carepath implementation with patients in nine locations that suffered from clinically significant depressive symptoms.

Combining the Depression Carepath protocol and clinician training resulted in significant improvements in managing the depression and conditions of the home care patients as well as their rehospitalization rates.

The study, presented at an NIH dissemination conference in 2012, showed the rehospitalization rates for depressed patients under the Carepath clinical program were 39% lower than depressed patients that were given usual care.

The combination of clinical content, training and technology proved to be an impactful and meaningful tool in achieving these remarkable results.

Go to www.careanyware.com/40percent to download a whitepaper with additional details on the study.

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About Brightree and CareAnyware

CareAnyware, a Brightree company, provides the most comprehensive web-based EMR software for home health and hospice, including clinical and operational tools that proactively enforce best practices, helping providers realize significant cost savings, improve their patient outcomes and maintain strict compliance controls. With fully mobile and cloud-based tools, the software is easy for clinicians to learn and helps administrators manage their organizations efficiently. Find out more by visiting www.CareAnyware.com or calling 866.260.4630.

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve nearly 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. For further information, visit www.brightree.com or call 888.598.7797, ext. 5.

Brightree and CareAnyware are registered trademarks of Brightree LLC.

Brightree Names Rob Boeye as Chief Revenue Officer

Former Invacare Executive Brings 25 Years of Post-Acute Care
Industry Experience to Brightree, Aims to Work Side-by-Side
with Providers to Meet Healthcare Reform Challenges

ATLANTA – May 1, 2013 – Brightree LLC , the leading provider of cloud-based billing and business management software solutions for the post-acute care industry, has appointed Rob Boeye as its Chief Revenue Officer. Prior to joining Brightree, Boeye served as vice president for Invacare Corporation, one of the world’s largest home care and long-term care medical equipment manufacturers with nearly $2 billion in annual revenues. Boeye reports directly to Brightree’s president and CEO Dave Cormack and is responsible for Brightree’s sales and account management teams as the company executes its post-acute care strategy.

“With 18 years’ experience as an Invacare executive, Rob is a true healthcare industry veteran who brings tremendous insight into the business challenges of post-acute care providers during a period of dramatic industry reform,” said Cormack. “With his deep connections across the industry, in particular the HME market segment, Rob is uniquely qualified to help providers match the value of Brightree solutions with their growing business needs.” Boeye has a proven track record of successful sales leadership at Invacare in both the home care and long-term care business segments. He originally joined Invacare in 1995 and gained increasing responsibility until appointed to the sales leadership position in 2006.

Boeye said, “Brightree has been changing the game in the HME market for years and is the clear leader – in terms of investment in technology and superior customer service. As the HME market enters a new phase of profit and regulatory pressures, it is refreshing to see a company like Brightree continue to deliver innovative solutions that help create new efficiencies and discover new revenue opportunities. I’m excited to be part of this team that embraces its responsibility to help the post-acute care industry move forward successfully.”

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve nearly 3,000 companies in the HME, Home Health, Hospice, O&P, Home Infusion and complex Rehab home care segments. Brightree’s unique SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC.

CareAnyware Introduces Cutting-Edge Hospice Capabilities at NHPCO Conference

Enhanced In-Patient, Clinical and Administrative Features Create the First Web-Based EMR System to Offer Full Hospice Functionality in One Easy-to-Use Platform

ATLANTA – April 24, 2013 – CareAnyware, a Brightree Company and leading provider of web-based clinical, billing, and business management software solutions for home health and hospice agencies, introduces its Spring 2013 Release for the hospice industry at the NHPCO Management and Leadership Conference, booth 203, this week.

CareAnyware’s innovations for hospice agencies include new in-patient features such as encounter entry, patient vitals capture, and ESAS symptom assessment scores that create a comprehensive solution on a single platform for hospice agencies that offer both in-patient units and home-based services. In addition, the CareAnyware platform supplements its robust hospice workflow and reporting engine with powerful benchmarking and KPI tracking available through an interface to SHPSolutions’ Hospice product.

“CareAnyware has been great for driving efficiency and helping our clinicians in our home-based business. The clinical content, best practices and QAPI questions are very easy to use,” said Christie Dove, EMR trainer at Hospice of the Upstate. “Now, with the new in-patient features, we can truly serve all our patients with one system, improving our efficiency and continuity of care.”

Dave Cormack, president and CEO of Brightree, said, “Hospice organizations are challenged with maintaining the highest levels of care while controlling costs and dealing with reimbursement challenges, and our web-based technology plays a major role in balancing these needs. We are continuing to invest heavily in both clinical and administrative capabilities to ensure our customers’ success. Organizations that have been limited by legacy software systems can benefit from our robust, modern web-based platform, which delivers new levels of ease of use and efficiency.”

CareAnyware’s new features complement its existing hospice functionality, providing hospices the first web-based system that offers full, end-to-end functionality for both in-home and facility-based patients.

At NHPCO, CareAnyware will demonstrate new and existing capabilities, including:

Enhanced in-patient functionality, such as efficient and accurate documenting of patient encounters, capturing vitals, ESAS assessments and best-in-class MAR capabilities, allows clinicians to document directly against the care plan and reduces time spent on documenting encounters by at least 50%.

New benchmarking, dashboards, and reports enable business owners and directors of nursing to easily access clinical and operational performance metrics and identify areas for improvement.

Pain assessments and QAPI reporting capabilities allow organizations to more effectively manage patient care and facilitate easier compliance with all CMS standards.

Integrated IDT functionality and HIPAA-compliant tools for iPhones and Androids improve interdisciplinary communications and cut administrative time by as much as 80% per week.

Core hospice functionality, including hospice specific clinical content for all disciplines, hospice specific workflow engines, integrated LCD tracking and billing, and more.

For more information on CareAnyware, visit www.careanyware.com or call 866.260.4630.

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About Brightree and CareAnyware

CareAnyware, a Brightree company, provides a web-based EMR software platform that delivers the clinical and operational tools needed to provide best-in-class clinical care with operational efficiency, compliance and ROI to home health and hospice organizations. With fully mobile and cloud-based tools, the CareAnyware system is easy for clinicians to learn and allows administrators to better manage their organizations. For more information, visit www.careanyware.com or call 866.260.4630.

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve nearly 3,000 companies in the home medical equipment, home health, hospice, O&P, home infusion, and complex rehab home care segments. Brightree’s software solutions follow the natural workflow of home care providers to automate and improve how they manage their businesses. For further information, visit www.brightree.com or call 888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC.

Brightree Launches Spring 2013 Software Release at Medtrade

Expanded Brightree® No-Touch™ Workflows Help Providers Streamline
Processes, While New Benchmarking Service Delivers Visibility

ATLANTA – March 19, 2013 – Brightree LLC, the leading provider of cloud-based billing and business management software solutions for the post-acute care industry, introduces the next generation of intelligent automation with the Brightree® Spring 2013 Release. The company’s latest innovations for the home medical equipment (HME) industry will be featured in booth 827 at the Medtrade Spring exhibition March 20-21 in Las Vegas, Nev. Highlights in the release include new No-Touch™ workflow capabilities such as payer-product rules, increased automation in the Brightree Connect™ patient interaction platform, the Brightree Online Community, and more. In addition, Brightree is introducing new services such as Benchmark Performance Analysis to help providers implement best practices that improve business results.

“At a time when providers are forced to find every efficiency possible in their businesses, Brightree is investing heavily in new capabilities that leverage the product, payer and patient data already within the software system to drive smarter, lower-touch business processes,” said Dave Cormack, CEO of Brightree. “In addition, we know that true change in HME businesses will rely on a powerful combination of technology innovation and process transformation. Our new online community as well as benchmarking and best practices services will help enable providers to get to the next level despite the challenges they face in 2013 and beyond.”

At Medtrade, Brightree will demonstrate the following new capabilities in the Spring 2013 Release:

No-Touch Workflows, Powered by the Brightree Rules Engine

Custom rules. Efficiently prevent denials by defining custom payer- and product-specific rules related to sales orders and documents. With custom rules, providers can stop sales order confirmation and delivery or warn staff to take action based on criteria they set.

Work lists. Intelligent, customizable work lists, generated by the Rules Engine, focus users on a single screen to address unconfirmed sales orders that require action to get cash flowing faster.
Group profiles. Providers can gain control by organizing and distributing workloads optimally across the enterprise.

No-Touch Workflows with Brightree Connect

Intelligent campaign routing. The Brightree Connect patient interaction platform knows when resupply patients change insurance. The solution alerts users to re-assign patients to a different campaign so they can be contacted automatically for resupply.
On-demand capability. Improve customer service to resupply patients by making it easy for staff to assist walk-in or call-in patients, and then enroll them in an automated outreach campaign.
No-Touch Workflows for Smarter Sales Orders

Brightree takes more steps out of key processes – changes to payers, diagnosis codes, and pricing cascade to sales order templates and item details automatically.

OSA Therapy Compliance

Brightree now features integration with the U-Sleep Universal CPAP compliance monitoring solution, powered by Umbian. This new capability brings therapy compliance data into the Brightree interface so that providers can proactively streamline the compliance workflow, improve patient outcomes, and get paid faster. Through its connection to all leading CPAP devices, U-Sleep streamlines the process of defining and applying compliance rules, coaching patients, and analyzing results.

The Brightree Online Community

Connect, learn and share with more than 2,000 leading providers via Brightree’s new web-based online forum, which is accessed directly within the Brightree platform.

SSAE-16 Security Compliance

Brightree is the only HME business management software vendor to pass the world-class security and availability standards known as SSAE-16. This gives customers confidence that the Brightree environment meets global security standards for data protection against modern security threats.

More Brightree Enhancements

Blue Cross Blue Shield ancillary claim support. Brightree addresses the latest reimbursement requirements from BCBS to allow for accurate billing based on delivery address.

Enhanced credit card management. Easily collect and automatically post payments for recurring rentals, retail purchases, and patient balances all in one seamless patient interaction.

Enhanced price table management. Quickly and easily extract existing pricing, update details, and import new item pricing for all price tables.

New Customer Services

Benchmark Performance Analysis. With Brightree’s new service, providers know their key performance metrics, analyze trends, and compare against industry benchmarks. Brightree’s HME experts deliver an unprecedented level of visibility to drive optimal business performance.

Best Practices Consulting. Improve operational performance by implementing best practices across the entire business to increase revenue significantly while containing costs.

Learning Lockers. The Brightree Learning Center features interactive, web-based training with the ability to assign required courses and measure results of staff to ensure their proficiency.

For more information on the Brightree Spring 2013 Release, visit www.brightree.com or call 1.888.598.7797, ext. 5.

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About Brightree LLC

Brightree is the leading provider of cloud-based software for the post-acute care industry. Our 500 team members serve nearly 3,000 companies in the HME, home health, hospice, O&P, HME pharmacy, home infusion, and rehab home care segments. Brightree’s unique SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC.

Avondale Serves as Advisor in Sale of CareAnyware, Inc.

CareAnyware, Inc., a premier cloud-based software-as-a-service (SaaS) provider focused on the home health and hospice industry, was recently acquired by Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME) market. Brightree is majority-owned by Battery Ventures, a technology-focused private equity firm. Avondale Partners acted as the exclusive financial advisor to CareAnyware in its sale to Brightree.

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Brightree Acquires Home Health Software Provider

Brightree, a provider or billing and business management software solutions for the home medical equipment (HME) market announced the acquisition of CareAnyware. Based in Raleigh, N.C., Care Anyware provides home health and hospice software and together creates the largest provider of cloud-based software for the post-acute care industry. Combined, the companies have 500 employees serving nearly 3,000 companies in the HME, home health, hospice, orthotics and prosthetics, home infusion, and rehab home care segments.

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Brightree Acquires Home Health and Hospice Software Provider CareAnyware

Combination creates the largest provider of SaaS-based healthcare
IT (HCIT) software solutions for the post-acute care industry

ATLANTA – January 4, 2013 – Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME) market, announced today that it has acquired home health and hospice software provider CareAnyware, Inc. of Raleigh, N.C. The combination creates the largest provider of cloud-based software for the post-acute care industry, with 500 employees serving nearly 3,000 companies in the HME, home health, hospice, orthotics and prosthetics, home infusion, and rehab home care segments.

“Home care is becoming a critical component of our nation’s ability to provide quality care in a more affordable manner. Brightree and CareAnyware have come together to deliver world-class technology solutions that help providers operate more effectively and improve patient outcomes in today’s challenging healthcare market,” said David Cormack, president and CEO of Brightree. “Similar to the HME market several years ago, the home health and hospice industry is crowded with disparate, legacy systems that are difficult to use and costly to maintain. Brightree’s proven track record of providing innovative, cloud-based technology solutions and superior customer service will be a very welcome change for many agencies that are still relying on legacy software.”

Brightree and CareAnyware are both SaaS-based solutions that allow home care providers to adapt more readily to regulatory changes and new market demands, such as safely sharing patient information across the continuum of care. Brightree plans to leverage each software’s capabilities to improve the other. For example, CareAnyware’s 10 years of experience building clinical expertise will help Brightree develop new point-of-care and outcomes-tracking capabilities for HME providers. In addition, Brightree’s billing and business automation leadership over the last 10 years will benefit CareAnyware customers by providing new efficiencies in their back-office operations and patient contact management strategies.

According to Rich Guerin, former CEO of CareAnyware and current EVP at Brightree, “The Brightree and CareAnyware teams have a unified mission ─ to provide best-in-class automation software that helps home care businesses maximize efficiencies, enhance patient outcomes, and grow their businesses. Together, we have an opportunity to build upon our track records of innovation and customer service to meet the rapidly changing needs of our industry. Our customers can also be confident the acquisition creates a strong financial position for our business, enabling us to continue investing in their long-term success.”

The combined organization’s nearly 3,000 customers process $10 billion of medical claims annually and are responsible for servicing the home care needs of more than 20 million patients. With Brightree’s planned $70 million investment in customer service and product development over the next four years, the company is uniquely positioned to help its customers navigate the tough regulatory and economic conditions the home care industry is sure to face in 2013 and beyond.

In 2008, Brightree received funding from Battery Ventures, a $4B private investment firm, which has helped fuel both organic growth and complementary acquisitions. The company acquired C&S Billing in 2008, CAU in 2010, and Pacware in 2011. Brightree continues to receive industry accolades, and in 2011 and 2012 was ranked among the fastest growing private companies in the U.S. on the Inc. 500/5000 list. In 2012, it was also named by the Association for Corporate Growth (ACG) Atlanta as the fourth fastest-growing company in Georgia for the second consecutive year.

Visit www.brightree.com/careanyware for more information or to contact Brightree about solutions for HME, home health, and hospice.

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About Brightree LLC

Brightree is the leading provider of billing and business management software solutions for home medical equipment (HME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. For further information, visit www.brightree.com or call 888.598.7797, ext. 5.

About CareAnyware, Inc.

CareAnyware provides a web-based EMR software platform that delivers the clinical and operational tools needed to provide best-in-class clinical care with operational efficiency, compliance and ROI to home health and hospice organizations in 35 states. With fully mobile and cloud-based tools, the CareAnyware system is easy for clinicians to learn and allows administrators to better manage their organizations. Find out more by visiting www.CareAnyware.com or calling 866.260.4630.

About Battery Ventures

Since 1983, Battery has been investing in technology and innovation worldwide. The firm partners with entrepreneurs and management teams across technology sectors, geographies and stages of a company’s life, from Seed and Early Venture, to Growth and Buyouts. Battery’s previous and active portfolio of software companies includes: Avalara, Bazaarvoice (IPO), Brightree, Consona (acquired by Vista Equity Partners), Continuuity, Coupa, Drillinginfo, ExactTarget (IPO), Healthvision (acquired by Lawson), ITA Software (acquired by Google), Marketo, Neolane, Omniture (IPO), Panaya, Platfora and Vero Software. Battery invests worldwide from offices in Boston, Silicon Valley and Israel. The firm has raised more than $4B since inception and is currently investing a $750M fund. For more information, visit www.battery.com. Follow Battery on Twitter.

Brightree and CareAnyware are registered trademarks of Brightree LLC.

Brightree Congratulates Customers on Winning 2012 HME Excellence Awards from HME News

Bluegrass Oxygen and Home Health Depot Recognized
as Two of the Nation’s Premier Providers

ATLANTA – Nov. 5, 2012 – Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME/DMEPOS) market, congratulates its customers, Bluegrass Oxygen and Home Health Depot, on recently winning two of three HME Excellence Awards presented annually by HME News. Bluegrass Oxygen won Best Home Respiratory Provider, and Home Health Depot won Best Rehab Technology Provider.

“Brightree is extremely pleased to see Bluegrass Oxygen and Home Health Depot win these prestigious industry awards for exceptional business performance and customer service,” said Chris Watson, chief marketing officer of Brightree. “At a time when we hear so much about dramatic changes in the market, these two providers offer clear examples of businesses that embrace change, focus on customers, and make the right investments so that they win as the market shifts.”

Home Health Depot (www.hhdepot.com), headquartered in Indianapolis, Indiana, has grown to 160 employees and 15 locations while doubling its revenue in the last two years to an expected $25 million in 2012. HME News recognized Home Health Depot for its exceptional customer service and attention to process, from intake to delivery.

“I am very proud of the team at Home Health Depot for their dedication to patient service and to working together to create an exceptional business,” said David Hartley, CEO of Home Health Depot. “From day one, we’ve worked very hard to meet our service goals not just through our commitment to them, but also through focusing on business processes that support these goals and our patients’ needs.”

Lexington, Kentucky-based Bluegrass Oxygen’s (www.bluegrassoxygen.com) 45 employees serve thousands of respiratory patients in 100 counties through six locations. HME News cited the company’s creativity, successful marketing campaigns, and focus on patients as the reasons for its growth and success, including a recent 15 percent boost in referrals.

“My colleagues and I at Bluegrass Oxygen are honored that our business has been recognized in the industry for excelling despite the market challenges we all face,” said Mike Marnhout, president and CEO of Bluegrass Oxygen. “It’s clear that providers need to continue to adapt business models to survive, and that patients need to remain at the center of those changing plans.”

About the HME Excellence Awards from HME News

HME News designed the HME Excellence Awards to identify the nation’s premier providers of home medical equipment, home respiratory therapy, and rehab supplies. The awardees are determined by a panel of industry judges and based on company performance in categories such as financial, staffing, quality control, and community involvement. The awards include three categories: Best HME Provider, Best Home Respiratory Provider, and Best Rehab Technology Provider.

For more information from HME News on the 2012 winners and how to apply for the 2013 awards, visit www.hmeexcellenceawards.com.

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About Brightree LLC

Brightree LLC is the leading provider of billing and business management software solutions for home medical equipment (HME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. Approximately 2,500 providers with more than 40,000 users rely on Brightree solutions. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC

Keeping HME Deliveries on the Straight and Narrow

Less Paperwork, More Efficiency

Eliminating paperwork is another benefit of route optimization systems, and Brightree’s Mobile Delivery electronically captures data from the field such as patient signatures and lot/serial numbers to confirm receipt of delivery orders and help ensure reimbursement.

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Brightree Introduces HME Software Innovations at Medtrade Conference

Brightree® Intelligent Automation Helps Providers Go Beyond
Efficiencies to Achieve Revenue Growth and Improve Audit Response

ATLANTA – Oct. 15, 2012 – Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME/DMEPOS) market, will highlight new and enhanced solutions in booth 1453 at the Medtrade Fall exhibition Oct. 16-18 in Atlanta. Brightree innovations in its Fall 2012 Release include an expanded patient interaction platform, a new audit response solution, and numerous new capabilities that streamline business processes through Brightree No-Touch™ workflows. In addition, the release launches a robust online software training environment that promotes best practices and brings new users up to speed on Brightree.

“Unlike electronic billing vendors that simply tack features on to legacy client-server software, Brightree invests heavily in platform advancements such as Document-Aware™ capabilities, the IntelligentQ™ engine, and No-Touch workflows that drive measurable results for providers,” said Dave Cormack, CEO of Brightree. “This release is filled with capabilities that will help our customers respond quickly and accurately to audits, decrease the steps it takes to get paid, and reduce room for human error while increasing revenue opportunities at a time when every dollar and every minute counts.”

The Brightree Fall 2012 Software Release
New capabilities of Brightree software include the following:

The Brightree Connect™ patient interaction platform — Powered by the IntelligentQ engine, Brightree Connect leverages patient data to help providers contact the right patient at the right time to increase resupply revenue, improve outcomes, and maximize compliance. The platform now offers an enhanced Voice solution for automated calls and a new Live Call solution that supports HME representatives calling chronic care patients to replenish supplies. To date, providers that have deployed the platform’s automated call solution average a 29 percent increase in resupply revenue.

Document-Aware™ capabilities — The recently released Brightree Document Management solution enables providers to capture, manage, share, and secure documentation. Going beyond simple document imaging, the latest version of this solution recognizes document types and status to let providers know when it is safe to confirm and deliver orders. With Document-Aware capabilities, providers can bill, deliver and respond to audits more efficiently.

Brightree Audit Response — As part of the Brightree Document Management solution, the new audit response software makes it easy for users to collect and submit documentation electronically in response to CMS audits, then track status – all in Brightree. With this solution, providers will be able to cut in half the time spent chasing documents and submitting paper-based responses to CMS.

No-Touch workflow enhancements — Brightree takes more steps out of business processes with enhancements such as streamlined drop-ship, real-time item availability with McKesson Directsm, smart sales orders, and an intuitive interface for updating price tables.

New online Brightree Learning Center — Brightree’s cloud-based training solution features all new content and the ability to track and measure the training progress of users.

To learn more and see a demo, visit booth 1453 at Medtrade or sign up here.

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About Brightree LLC

Brightree LLC is the leading provider of billing and business management software solutions for home medical equipment (HME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. 2,500 providers with more than 40,000 users rely on Brightree solutions. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC

Brightree Ranked Among Fastest Growing Companies in 2012 Inc. 500/5000 Ranking

By Delivering Innovation to the Home Care Technology Market,
Brightree Ranks in Top 75 in U.S. Health Sector

ATLANTA – Aug. 30, 2012 – Brightree, the leading provider of billing and business management software solutions for the home medical equipment (HME/DMEPOS) market, was ranked among the fastest growing private companies in the U.S. in the recently released 2012 Inc. 500/5000 ranking. The prestigious annual ranking is based on the percentage of the company’s revenue growth from 2008 through 2011.

Brightree ranked as number 73 in the U.S. health sector based on a 321 percent increase in revenue during that three-year period. The number of company employees, which is currently almost 400, also grew 248 percent in the same period.

“Brightree has been focused since day one on helping home care providers to seize the opportunities and overcome the challenges in a rapidly evolving and increasingly regulated healthcare sector,” said Dave Cormack, president and CEO of Brightree. “Brightree’s software platform and business services offer a way for our customers to change the way they operate. Through automated processes and business intelligence that drives solid decision making, home care businesses can succeed through greater efficiency and improved cash flow.”

This is the third consecutive year that Brightree has been listed on the Inc. 500/5000 list. To qualify for the list, companies must be based in the United States, privately held, for profit, and independent.

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About Brightree LLC

Brightree LLC is the leading provider of billing and business management software solutions for home medical equipment (HME)/ durable medical equipment (DME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s unique SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. Brightree serves more than 2,400 providers in the USA. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5

Brightree is a registered trademark of Brightree LLC.

Enhanced Brightree Interactive Voice Solution Addresses New Medicare Resupply Guidelines

New Capability for Automated Call Campaigns Supports Compliance and Protects Cash Flow as CMS Implements Tighter Regulations on Supply Replenishment

ATLANTA – August 29, 2012 – Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME/DMEPOS) market, has delivered an industry-first capability for automated resupply call campaigns specifically designed to help providers adhere to new Medicare guidelines for non-consumable medical supply replenishment. Brightree has responded rapidly to the guidelines by deploying new call scripts that are delivered to patients through Brightree® Interactive Voice, a patient contact management system that automatically calls patients and records their responses to resupply inquiries. Under the new guidelines, patients are required to respond appropriately to check compliance before new orders are created for medical supplies needed to treat conditions such as sleep apnea. The enhanced capabilities from Brightree enable providers to easily assess and document that non-consumable items are non-functional before confirming and shipping patients’ resupply orders.

Chris Watson, chief marketing officer for Brightree, explained, “While other calling system vendors struggle to make the necessary adaptations to their programs, Brightree’s agile development resources were able to rapidly respond to the changing guidelines and deliver an automated call capability that helps providers remain compliant without adding manual calling resources or jeopardizing their ability to service their patients in a profitable manner. Immediately upon the announcement, we engaged with CMS, key customers, manufacturers and consultants to deliver the industry’s first solution that enables providers to comply with the new Medicare guidelines via our Voice solution.”

HME providers were quick to acknowledge the value of the project. Dan DeSimone, president and CEO of Continued Care of Long Island, New York noted, “We have tried different supply replenishment programs over the past few years. We’ve been using the Brightree Interactive Voice system for six months now and are very pleased with the results. Even with this major regulatory change, we were able to continue to provide our patients with the supplies they need while logging strict records of their items’ status. While many providers are still waiting on answers from their calling system providers, we have implemented the new Brightree capability and our patients are responding appropriately.”

Industry equipment manufacturers also appreciated the speed and reliability of the Brightree response. “Brightree continues to push the leading edge on innovative software and helps providers stay on top of changing regulatory requirements,” said Joe Muscatell, vice president for channel marketing and inside sales at ResMed, a global leader in the development, manufacturing and marketing of innovative medical products for the treatment and management of respiratory disorders, with a focus on sleep-disordered breathing.

How It Works

To accommodate the recent Centers for Medicare and Medicaid Services (CMS) guidelines for revised refill documentation instructions, Brightree Interactive Voice provides an option for HME providers to customize the call flow to their patients. During outbound and inbound calls, providers will be able to ask selected resupply patients equipment serviceability questions before finalizing orders. The ordered items and their respective reasons for resupply are stored in Brightree to create a thorough audit trail.

Brightree Interactive Voice is just one application in the comprehensive Brightree business management platform for HME providers. For more information on Brightree Interactive Voice and to schedule a demo, visit www.brightree.com/voice.

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About Brightree LLC

Brightree LLC is the leading provider of billing and business management software solutions for home medical equipment (HME)/ durable medical equipment (DME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s unique SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. Brightree serves more than 2,400 providers in the USA. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC.

Brightree Highlights Latest HME Software Innovations at Medtrade

Through Intelligent Automation and Comprehensive Customer Services, Brightree Focuses on Helping Providers Improve Business Performance

ATLANTA – April 11, 2012 – Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME/DMEPOS) market, will highlight numerous new and enhanced solutions in booth #1034 at the Medtrade Spring exhibition April 11-12 in Las Vegas, including its spring software release, a preview of the next-generation Brightree® HME document management solution, and new and expanded customer services.

“Providers recognize that with the significant challenges in the market, there are also great opportunities,” said Chris Watson, chief marketing officer of Brightree. “Brightree’s strong investment in our software and services aims to give the rapidly growing Brightree community the right technology platform and knowledge base to adapt and succeed. Our spring and summer software releases, for example, will deliver intelligent automation capabilities that can help providers significantly enhance operations and maximize financial performance.”

Intelligent Automation in Brightree’s Spring Software Release
At Medtrade, Brightree will demonstrate the latest version of Brightree software (Release 28), including the following innovations:

Automatic CMN Renewal ─ Brightree software automatically identifies expiring CMNs, sends renewal requests, and receives renewals. Users configure the rules, and Brightree leverages its IntelligentQ™ engine to process CMN renewals with a fraction of the previous time and effort.
New Diabetic Application for Brightree Interactive Voice ─ Intelligent, automated patient calling campaigns, powered by the IntelligentQ™ engine, help providers contact the right patient at the right time for follow up. Brightree Interactive Voice, now including Diabetic and OSA applications, helps providers increase resupply orders, improve clinical outcomes, and maximize compliance.
Enhanced Automation for Brightree Mobile Delivery ─ With new features, users can more easily prepare and assign extensive lists of delivery orders with a few clicks, and capture more accurate delivery data on the road to create even greater efficiencies.
Improved Integration with ERP/CRM Systems ─ Brightree features numerous new points of integration and automation through an enhanced API, which helps providers better leverage data across the enterprise.
Next-Generation Brightree Document Management Solution
Brightree’s new HME document management solution, planned to be available this summer, goes beyond document imaging to incorporate critical documents and data into key business processes. Brightree has developed the solution to fully integrate intelligent, document-aware capabilities within the Brightree interface, building on the efficiency and ease-of-use Brightree customers are accustomed to. With these new capabilities, HME providers can improve efficiencies, generate cleaner claims, and more rapidly respond to audits.

New and Expanded Brightree Customer Services
With the Brightree community growing to 2,500 providers and 40,000 users, Brightree is placing an even greater emphasis on training and value-added services for customers, including the following highlights at Medtrade:

Brightree Financial Performance Analysis ─ Brightree Consulting now offers a new service that delivers regular financial metrics, analysis, and recommendations for continuous improvement to help customers maximize the data in Brightree for enhanced business performance. Brightree’s Steve Andrews, GM, Customer Services, will provide informational sessions on HME financial performance on April 11 at 12:30 p.m. and 3:30 p.m., as well as on April 12 at 11:30 a.m.
Expanded Training Courses. In addition to High-Gear Training, Brightree University now includes specialized courses on Billing & A/R Management, Cash Application and Reporting, and Inventory Control and Management. Find out more at Medtrade, and sign up here.
Brightree HME Billing Services
Brightree’s billing experts will showcase fully outsourced and project-based insurance billing services throughout the exhibition. Brightree HME billing services ( www.brightree.com/hmebilling) feature a team of more than 170 experienced HME billers that serve as a provider’s virtual billing department to help optimize cash flow.

Save the Date ─ 2013 Brightree Customer Summit
The 2013 Brightree Customer Summit, our second annual user conference and training event, will be held in San Diego, Ca. on Feb. 20-22, 2013. Because last year’s event was sold out, customers are encouraged to save the date and register early. Updates and early-bird registration will be available at www.brightree.com/summit.

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About Brightree LLC

Brightree LLC is the leading provider of billing and business management software solutions for home medical equipment (HME)/ durable medical equipment (DME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s unique SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. 2,500 providers with more than 40,000 users rely on Brightree solutions. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC

Brightree Announces Next-Generation Document Management Solution

New solution will enable tightly integrated data and
document-aware workflow

ATLANTA – April 10, 2012 – Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME/DMEPOS) market, announced today plans to deliver a next-generation document management solution that goes beyond document imaging to incorporate critical documents and data into key business processes. Brightree is developing the solution to fully integrate document-aware capabilities within the Brightree® interface, building on the efficiency and ease-of-use Brightree customers are accustomed to. With these new capabilities, HME providers can generate cleaner claims and more rapidly respond to audits.

“As the number of Medicare audits continues to climb and become an overwhelming burden on many providers, our customers are demanding more than a digital document file cabinet,” said Dave Cormack, president and CEO of Brightree. “With our new document management solution, we will deliver the most advanced technology to our customers, enabling them to directly access necessary documentation and streamline processes with intelligent, document-aware billing workflows.”

The new Brightree document management solution will enable providers to efficiently capture, manage, share, and secure documentation. In addition, it will leverage patient, payer and product data from the Brightree platform to create intelligent workflows, guide users with tasks and alerts, and automate important processes. With easier access to document images and data, providers can reduce wasted time and steps in the search and retrieval of patient information and documents.

The solution will be available this summer through a subscription-based pricing model and will be sold, implemented and supported directly by Brightree. The Brightree team will preview the new document management capabilities in booth 1034 at the Medtrade Spring exhibition, April 10-12 at the Sands Expo and Convention Center in Las Vegas.

For more information, visit www.brightree.com or contact Brightree at 1.888.598.7797, ext. 5.

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About Brightree LLC

Brightree LLC is the leading provider of billing and business management software solutions for home medical equipment (HME)/ durable medical equipment (DME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s unique SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. 2,500 providers with more than 40,000 users rely on Brightree solutions. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC

HME Providers Launch Successful Replenishment Programs with the Brightree® Interactive Voice Solution

Industry’s First Integrated IVR Solution Helps Reduce IT Headaches,
Grow Supply Revenue, and Improve Patient Interaction

ATLANTA – Feb. 7, 2012 – Brightree LLC, the leading provider of billing and business management software solutions for the home medical equipment (HME/DMEPOS) market, has successfully implemented Brightree® Interactive Voice, the industry’s first fully integrated patient contact management software application. The solution extends Brightree’s market-leading, SaaS-based billing and business management platform with advanced IVR technology, eliminating the IT headaches and costs associated with managing patient data in disparate systems, while more cost-effectively deploying intelligent patient contact strategies for supply replenishment and compliance. Brightree’s voice solution became available in December 2011 and is already demonstrating significant results for several leading HME providers.

Brad Heath, vice president of operations for Family Medical Supply in North Carolina, has seen his CPAP/BiPAP replenishment revenue increase by 15 percent in the first month and credits Brightree with a swift implementation that ensured a continuous revenue stream.

“The Brightree Interactive Voice solution enables us to reach more patients than we ever have and streamlines the creation of new sales orders,” said Heath. “It’s responsive to patients and easy for them to understand, resulting in superior connection and reorder rates. The conversion from our old system was quick and smooth with no disruption to our revenue stream, which is now stronger than ever.”

At Extrakare in Georgia, the decision to implement Brightree Interactive Voice was based on cost and efficiency. “We were using a call center, and we had reached the point where connecting to a growing patient base was cost-prohibitive,” said Scott Lloyd, president of Extrakare. “This gives us the ability to contact more patients, and because it is on the Brightree platform, we have greater control and flexibility over how we target our campaigns.”

“Because the software solution operates natively on the Brightree platform, it is uniquely able to help providers reach out to the right patient at the right time for the right supply,” said Brightree Chief Marketing Officer Chris Watson. “In addition, the system automatically generates the proper sales order in Brightree, so all the provider needs to do is review the orders generated and ship the product to the customer. By implementing this system, we’ve seen providers be able to reduce their cost by up to $4 per order, which can add up to dramatic cost savings on the back end.”

Brightree Interactive Voice is just one application in the comprehensive Brightree platform, which was the software chosen by eight out of 10 HME providers last year that changed their billing and business management software. The Brightree Interactive Voice solution will be featured at the Brightree Customer Summit on Feb. 10 and in a free webinar on Feb. 21. For more information on Brightree Interactive Voice, visit www.brightree.com/voice.

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About Brightree LLC
Brightree LLC is the leading provider of billing and business management software solutions for home medical equipment (HME)/ durable medical equipment (DME) providers, orthotics and prosthetics (O&P) practitioners, and sleep labs. Brightree’s unique SaaS-based software solutions follow the natural workflow of providers to automate and improve how they manage their businesses. Brightree is the only business management software solution endorsed by Invacare Corporation as well as the VGM member service organization. Brightree serves more than 2,400 providers in the USA. For further information, visit www.brightree.com or call 1.888.598.7797, ext. 5.

Brightree is a registered trademark of Brightree LLC